Return To Invoice Gap Insurance
In the event of your vehicle being declared a total loss, Return to Invoice (RTI) or Back to Invoice Gap Insurance pays the difference between the motor insurer’s settlement and the purchase price paid for your vehicle.
If you bought your vehicle under a finance agreement (except where the policy is transferred) and the outstanding balance at the point of total loss is greater than the original purchase price, RTI Gap Insurance will pay the difference between the vehicle’s current market value and the remaining finance balance.
Cover will include up to a maximum of £250 motor insurance excess.
- Covers new and used cars and vans
- Policies from 1 to 5 years
- 30-day money back guarantee
- Unlimited claim limits on vehicles up to £50k
- Covers insurance excess up to £250
- Covers all drivers on your insurance policy
- Free transferable cover
- Settles finance agreements
Why choose Direct Gap for RTI Gap Insurance in the UK
Here are just some of the reasons why you should come to us for your Return to Invoice Gap Insurance:
• Knowledge: Our team are experts in cars, motor finance and Gap Insurance and all our claims are dealt with in-house, so you’ll never have to worry about being passed around a call centre.
• Integrity: Our team do not make any commission from the sale of RTI Gap Insurance policies; they’ll always look out for your best interests.
• Responsibility: We’re fully regulated by the Financial Conduct Authority so rest assured you’re dealing with a wholly reputable provider of Gap Insurance.
• Flexibility: We understand that all our customers’ needs are different, which is why we’ll do everything we can to tailor an RTI Gap Insurance policy to suit you perfectly.
• Service: Our 5-star Feefo rating and the glowing reviews below show how highly our customers value what we do for them.
Car Insurance Pays:
With Gap Insurance you get back the full £20,000 purchase price of the vehicle!
Motor insurance pays:
You receive £20,000 in total. The finance company are owed £17,000.
You keep the £3,000 balance after the finance has been settled.
See what our customers are saying about us
Hayley Seymour 21 Sep 2014
Easy to use, good examples
Connor McGrath 28 Dec 2015
Jill Hammond-Zandes 25 Mar 2015
Very quick and easy to arrange, informative website and much cheaper than dealers offer
chris errington 20 Mar 2018
Had to use my previous policy with direct gap found to be quick , helpful and friendly pity my insurance company were not as quick.
Neil Sterrett 2 Mar 2015
The person I spoke to was very helpful
Claire Williams 21 Apr 2020
Best value on the market. Very simple to secure the cover and understand benefit and limitations of policy cover provided
anthony clarke 25 Oct 2015
good website, best price I found.
john trevor hiagh 23 Dec 2013
recommended by a friend.
Victoria Duncan 2 Nov 2015
Excellent great price and wish I had known about return to invoice before
Richard Cripps 25 Sep 2014
Easy to get quote and compare prices
V Taylor 15 Nov 2016
Website easy to navigate with all the information needed to make a considered decision. Quick and easy to set up the relevant insurance policy. Price very competitive indeed.
Terence Tapp 27 Aug 2020
Fast easy service
ronald foster 14 Mar 2016
B C Dodson 27 Feb 2014
Process was simple and easy to follow
Nicholas Kerry 22 Jan 2020
hope I never need this, but have been caught in the 'Gap' previously! Premium less than half the offer from Dealer, and from a trusted Insurer.
Chris Smith 2 Jun 2020
Always used direct gap, when purchasing gap insurance.
Linda Elsden 16 Jan 2020
Easy and quick and the only company I found that would insure an older vehicle with low mileage.
Mo Rahman 18 Jul 2015
Fantastic service offering the 14 day Gap insurance for free. Try before you buy!
Helen Marsden 26 Mar 2014
Good, easy process to buy. I hope that I never need to claim, but this is when you really see how good the service is!
Mark Copping 3 Jun 2018
Quick and easy. Like the fact you get a cost before putting personal details in
John Drabble 24 Jul 2019
Thanks to Hayley for explaining the differences between the various policy options. The rest of the process was seamless and a very competitive rate. We now have GAP insurance cover with Direct Gap for both of our cars. High…
Cheryl Rayer 21 Feb 2015
good level of cover and a far lower premium than quoted by car dealer
Pauline Barnes 15 Apr 2015
Easy and cheap, clear website. Like no charge for credit card.
Chun Wong 23 Dec 2013
Liked the Which magazine recommendation.
What is RTI Gap Insurance?
Return to Invoice Gap Insurance offers priceless peace of mind in the event of your vehicle being stolen or written off in an accident. Should your car be declared a total loss, this policy covers the difference between the settlement you receive from your motor insurer and the price you paid to buy your vehicle in the first place.
The value of your car at the time of being written off will be different to when you first bought it. Your motor insurance company will offer you a settlement in line with its current worth, rather than its value when you made the purchase.
If you purchased your vehicle under a finance agreement (except where the policy is transferred) and the outstanding balance at the point of total loss is greater than the original purchase price, RTI Gap Insurance can help you. It will pay the difference between the current market value of the vehicle and the finance balance still due to be paid.
Cover will include up to a maximum of £250 motor insurance excess.
Get a quote.
How does RTI Gap Insurance work?
Let’s say that you paid £20,000 for your car. However, at the point where it was declared a total loss, its value had depreciated over time to £12,000. That is the sum that you will receive from your motor insurance company, leaving you £8,000 short of your original investment – a substantial amount by most people’s standards. But by taking out a Back to Invoice Gap Insurance policy with Direct Gap, you’ll have ensured your finances remain protected, as we’ll cover the £8,000 deficit.
Alternatively, let’s say that you bought your car for £10,000 under a finance agreement, and the details of that deal meant you were going to be paying back a total of £12,000 once interest payments have been taken into account. Now let’s say that the value of your vehicle when it was declared a total loss was £7,000. That leaves you with a £5,000 shortfall to make up, which will be covered by your RTI Gap Insurance.
Do I need RTI Gap Insurance?
You are not obligated to take out Return to Invoice Gap Insurance – it’s not a legal requirement like standard motor insurance. But as you can see from the examples above, it could prove a sensible financial decision if the worst were to happen to your car.
If your vehicle was stolen or written off and you had no cover in the form of an RTI policy, you could be left significantly out of pocket, or with a large amount left to pay on your finance agreement.
As with any policy, it’s always worth carefully reading through the terms and conditions of your motor insurance documents. If your car is new, some insurers may offer you a replacement vehicle within the first 12 months of ownership. In that situation, you could opt to defer the start of your RTI Gap Insurance policy until your vehicle is one year old.
Is RTI Gap Insurance worth it?
Return to Invoice Gap Insurance can prove especially worthwhile if you’ve bought a brand new car that may lose value quickly over time. Studies show that cars can depreciate by as much as 60% within the first three years, which could leave you significantly out of pocket if your vehicle were to be declared a total loss.
If that were to happen, your motor insurer’s settlement will be paid in line with the car’s value at that time, rather than in relation to its purchase price. That difference could run into many thousands of pounds, leaving you to pay off a vehicle that you can no longer drive.
Nobody wants to be put in that position, and with our RTI Gap Insurance quotes starting from just £89, we believe it’s a small price to pay for that financial protection and all-important peace of mind.
Get a quote.
Can I get RTI Gap Insurance if I bought my car on finance?
Yes, Return to Invoice Gap Insuranceis available to those who purchase their cars by way of a finance agreement. If your vehicle is written off and the outstanding balance is greater than the initial purchase price, your policy will cover that difference and release you from the finance contract. This excludes negative equity carried forward from any previous finance agreement and arrears on the contract.
I have new-for-old cover for 12 months on my motor insurance. Can I defer my Return to Invoice Gap Insurance policy?
Yes, you can defer the start date for up to a maximum of 12 months but the cover must be taken within 180 days of purchasing the vehicle. The policy start date must not exceed the anniversary of the vehicle’s first registration. It is entirely your responsibility to ensure that you have the appropriate cover provided by your motor insurer during the first 12 months.
Can this policy be transferred to a replacement vehicle?
Yes, you can make one transfer during the period of insurance. If you sell your vehicle, provided that no claim has been made under the policy, you may transfer the remaining cover to the replacement vehicle, subject to our agreement. No fee will apply for this transfer.
A new schedule will be issued confirming the replacement vehicle details. Where the new vehicle is deemed to be of a higher value, an additional premium may be required. Cover will not include any refinancing.
In the event of bereavement, the remaining benefits of the RTI Gap Insurance may be transferred to the policyholder's spouse or partner.
Does RTI Gap Insurance cover me if I’m at fault?
Yes, Back to Invoice Gap Insurance will still cover you even if the incident that caused your vehicle to be declared a total loss was your fault. However, exclusions apply if the driver is under the influence of alcohol or non-prescription drugs or involved in illegal activity, fraud or an act of wilful negligence. Please carefully read through the terms and conditions of your policy wording for a full listing.
Do I need RTI Gap Insurance as well as motor insurance?
Taking out Return to Invoice Gap Insurance is not an obligation, but it could prove to be a shrewd financial decision in the event of your vehicle being declared a total loss. That’s because the settlement you receive from your motor insurance company will be in line with the car’s value at that time and therefore you would only regain a proportion of the original purchase price.
Our RTI Gap Insurance quotes start from just £89 and it means you’ll be covered for up to the initial value of the vehicle, so it may be worth considering as an additional option to your standard car insurance.
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What is total loss?
Only your insurer can declare the vehicle a total loss. In most cases, this will result from accidental damage, your fault or third-party fault, fire, theft or vandalism.
Total loss means that you have claimed under your motor insurance, your claim has been agreed, your vehicle has been forfeited (title of the vehicle transferred to the motor insurer) and a payment made following the incident.
How do I claim on my Return to Invoice Gap Insurance?
You can claim on your RTI Gap Insurance once your vehicle has been declared a total loss by your motor insurer. The process will then follow these steps:
- Call the claims line on 01422 756100.
- Fill out the claims form.
- The relevant paperwork will be checked.
- Your money will be issued to you by bank transfer.
For further information, check out our guide to claiming on your Gap Insurance policy.
How do I get a Return to Invoice Gap Insurance quote?
We want to make your life as easy as possible. That’s why getting an RTI Gap Insurance quote is perfectly straightforward. All you have to do is enter your vehicle’s cost and the length of policy you’d like to take out. Once that’s done, you’ll have your estimate almost instantly. If you hit ‘Buy Now’, you’ll see exactly what is covered by your policy.
Get a quote.
Can I cancel my RTI Gap Insurance?
Yes, if you wish to cancel your policy then you may do so. To be entitled to a full refund you usually have to cancel within 14 days, but here at Direct Gap, we offer a 30-day grace period. After those 30 days are up, you’ll be charged a £35 cancellation fee and refunded on a pro-rata basis.
How long can I have owned the vehicle for and still buy the policy?
Our Return to Invoice Gap Insurance can be purchased as long as you have owned the vehicle for less than 180 days.
Whose name should the policy be in?
The policy should always be in the name of the owner/hirer or registered keeper of the vehicle.
Does RTI Gap Insurance cover my motor policy excess?
Yes, up to £250 in the event of a total loss claim.
Does RTI Gap Insurance cover me for theft of vehicle with keys?
Yes, you are covered when keys are stolen from your home or office which results in vehicle theft. However, you must exercise due diligence and take appropriate steps to safeguard both the keys and the vehicle.
No insurer, including your motor insurer, will provide cover for wilful negligence – such as when the vehicle is stolen as a result of you leaving the keys in the vehicle while you pay for fuel.
Why would this policy not pay out?
The main exclusions on an RTI Gap Insurance policy are when the vehicle becomes a total loss as a result of:
- The driver being under the influence of non-prescription drugs or alcohol
- Illegal activity
- Fraud or an act of wilful negligence
Please see your policy wording for a full list of exclusions.
What is the vehicle purchase price that I should use to calculate the cost of the policy?
The purchase price is the price of your vehicle, as confirmed in the sales invoice which includes factory-fitted accessories and dealer-fitted options up to £1,500 and paintwork protection systems up to £250.
You should exclude all deposit allowances, discounts, rebates, concessions, cashbacks, incentives and contributions. Also exclude new vehicle registration fees, road fund licence fee, number plates, warranty costs, insurance premiums, fuel and other extras, arrears or negative equity.
What is the claim limit?
The claim limit is the difference between your motor insurer’s settlement at the point of total loss and the original purchase price OR the amount needed to settle the finance shortfall, whichever is greater.
Can anyone drive my vehicle and still be covered by my RTI Gap Insurance?
Yes, Return to Invoice Gap Insurance will include all drivers provided that they are covered on your comprehensive motor insurance policy to drive the vehicle as a named driver.
Am I covered to drive my vehicle abroad?
As well as the UK, your Return to Invoice Gap Insurance covers you in the Isle of Man, the Channel Islands and member countries of the European Community and any other country for which an International Motor Insurance Certificate (Green Card) is effective on your vehicle at the point of total loss up to 120 days in any one trip.
How do I pay for my Return to Invoice Gap Insurance?
You can pay for your Back to Invoice Gap Insurance in one of two ways. You can do so through a single payment with the use of a credit/debit card or we can arrange for instalments over 12 months. Please note that the payments are collected by a third-party agency and a small administration fee applies.
Is this a one off or annual payment?
It can either be a single, one-off payment with the use of a credit/debit card without any card charges, or alternatively we can arrange for credit payments over 12 months. Please note that the payments are collected by a third-party agency and a small administration fee applies.
Why is Direct Gap so much cheaper than motor dealers quote?
We are an internet-based provider and as such we have lower overheads than motor dealers. As a result of the high volume of Gap Insurance that we sell annually, we can provide quality policies at the keenest prices.
You can be confident that our prices are lower than those quoted by dealers and many other websites. Paying less than you have been quoted elsewhere in no way means that you are buying an inferior product, it just means that they are making more profit from your purchase!
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When and how do I receive my policy documents?
Policy documents together with confirmation of payment are sent by email as soon as you make the payment.
This page was last updated on 12th July 2021.