Our Gap Insurance Services

Finance/Contract Hire

Pays the difference between the motor insurers settlement and the outstanding Finance Balance. Suitable for HP, PCP, Lease and Contract Hire Vehicles.

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Return to Invoice +

Pays the difference between the motor insurers settlement and either the invoice price or the amount outstanding on finance whichever is the highest.

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Vehicle Replacement +

Pays the difference between the motor insurers settlement and the cost of a replacement vehicle matching the original specification, age, mileage or the amount outstanding on finance whichever is highest.

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See what our customers are saying about us

Tony Morris 12 Nov 2019

5

I chose direct gap insurance due to their price and 5 star reviews. It was half the price of car dealer prices.

Sherry W 17 Dec 2013

5

Big saving on dealer price.

Brian Murray 24 Jun 2022

5

great service

Mandy Williamson 26 Apr 2014

5

Easy quick reasonable premium.

Gareth Millington 18 Jan 2020

5

Easy and clear. Also spoke to Ray who was a great help and explained the process. Would recommend and use again.

Ashley Griffiths 19 Jan 2019

5

I am a returning customer and have always received a great service when changing plates or vehicles. Great company with extremely competitive prices!

James Alexander 28 Jun 2019

5

Easy to complete, instant response from Direct Gap adviser. Done in 5 Minutes and 50% cheaper than dealership.

Alan Currie 10 Sep 2021

5

Easy to use

Ravinder Phull 3 Mar 2018

5

Best price cover for the value of the vehicle. One Third of the amount offered by the dealer for a better policy. Easy to use web site. Will recommend to others.

Ruth Page 11 Mar 2018

4

very easy to use and considerably cheaper than dealership GAP

Kay Short 23 Dec 2013

5

Have used Direct Gap's products for my last 3 cars. Easy, simply worded, fantastic price...highly recommended!

Ann Nicoll 18 Dec 2013

5

Better quote than the car dealer offered, the 5year facility suited my requirements plus the service was first class.

Gareth Cowmeadow 27 Aug 2014

5

First time I have used you but all was very straightforward in arranging the gap insurance. The premium was also significantly cheaper than that offered by my dealer.

Helen Stevens 12 Aug 2018

5

Very easy website to navigate.

Mike Vigna 21 Oct 2020

5

Used this service for over 15 years, first class as always!

Geeta Parmar 1 Aug 2022

4

very clear and easy to use website. Claim not made so far, so cant comment on claim service.

Neal Williams 5 Jan 2021

5

So easy to use. Most of the other suppliers want to know to much irrelevant information.

Aron Smith 29 Jul 2022

5

Service and process of setting up the needs for my specific car and the policy were well explained and simple to follow. Will definately be a return customer at this point in the service.

Michael Johnson 16 Apr 2019

5

Great product....a third of the cost offered by the dealer!! A no brainer....

David Whitehouse 28 Jan 2014

5

Very quick and easy to sort out

Dianne 17 Dec 2013

5

Dealer quoted me £400 you saved me over £300

Clint Ticehurst 19 Mar 2021

5

Very easy to set up, hopefully I won’t find out the service is like in the claims department =). Research comments & reviews before buying.

Sharon Kinchin 25 Jun 2014

5

Bought Gap insurance on recommendation from my spouse, his cover was very reasonable and so was mine.

R Jeffery 27 Sep 2014

5

As superior as the manufactures dealer quote but 1/2 the price

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Gap Insurance Policy Benefits

"5" Star Rated Insurance with a 30 day money back guarantee

No Claim Limits on vehicles up to £50k

Free policy transfer on RTI and VRI

Deferred start date option for new vehicle purchases

Cover for ALL named drivers on your policy

No mileage restrictions during life of policy

Policy amendments for registration number & address changes

Commitment to settle your claim within 10 days

Credit card payments, no additional fees

Save up to 75% with a specialist policy

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Monthly Payments Available

Pay in 12 monthly instalments | Available on Gap Insurance Policies

Call our payments team to find out more on

01422 756 100

Mon-Fri 9am-6pm, Sat 10am-4pm

What is Gap Insurance

Gap Insurance covers the difference between your insurance offer at the point your car is written off or declared a total loss and the value of your car when you bought it. It will also cover any outstanding finance payments, plus – for some enhanced policies – any additional costs needed to get you back on the road with a car to the same specification as when it was purchased. Taking out Gap Insurance is important because cars depreciate over time and your motor insurer will value it in line with depreciation. If your car is written off, your motor insurance policy only covers your vehicle to its value at the point it is declared a total loss. This can be substantially less than outstanding finance commitments, the price you paid for your car and the cost of getting back on the road in a car with a similar specification.

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How does Gap Insurance work?

For example, let’s assume you purchased a car for £20,000 and it was worth £8,000 at the time it was written off or stolen. Your Gap Insurance would cover the shortfall of £12,000, meaning you won’t be left significantly out of pocket. If you paid for the vehicle via a finance agreement, your Gap Insurance policy would cover the outstanding amount. That means you’re not left repaying the finance company for a car that you can no longer use.

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We also offer additional insurance for the following:

Tyre Insurance

Covers the cost of the replacement or repair of the tyres fitted to your vehicle that have sustained either accidental or malicious damage.

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Scratch & Dent Insurance

Scratch & Dent Insurance covers the cost of parts and labour to repair your vehicle in the event of minor accidental damage to the bodywork.

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Alloy Wheel Insurance

Alloy Wheel Insurance covers the cost of repairing accidental damage which has occurred to your Alloy Wheels.

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Should I buy Gap Insurance?

Gap Insurance may not be suitable for everyone, but it could be more than worthwhile if:

  • The car you bought is due to depreciate quickly. If you were to suffer a total loss, its value may be dramatically reduced from the point of purchase, meaning your motor insurer’s pay-out would leave you with a significant cash shortfall and you’d be unable to replace the vehicle on a new-for-old basis.
  • You’re on a long-term contract hire. If you’re paying back your debt slowly, the payment you receive from your motor insurer following a total loss may not be enough to cover the amount you owe to the hire company.
  • You owe a balloon payment. Sometimes, the details of your finance deal might mean you are left with a large lump sum to pay to the hire company at the end of the agreement. This is known as a balloon payment and taking out a Gap Insurance policy can help you to cover this without falling into financial difficulty.

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When wouldn’t I need Gap Insurance?

Not everyone will need Gap Insurance, however. For example, it may not be required if:

  • Your car is brand new. Many motor insurers offer a replacement of your vehicle within the first 12 months of ownership. Even in that instance, it may still be worth considering taking out a Gap Insurance policy and deferring the start date by 12 months. However, it is worth noting that your policy must still be bought within 180 days of you purchasing the car, even if you are deferring.
  • You’ve put down a large deposit. If you’ve been able to come up with a sizeable down payment for your vehicle, you will minimise the possibility of being left with a large shortfall on the finance agreement and there may be no need to take out a Gap Insurance policy.
  • You can afford to make up the difference. If you’re fortunate enough to be able to cover the difference between the cost price and the value of the car, Gap Insurance may not be necessary for you.

What are the different types of Gap Insurance?

Here at Direct Gap, we pride ourselves on our ability to offer a tailored Gap Insurance policy that’s perfectly suited to you and your needs. To that end, we offer a range of different products designed to meet your specific requirements:

  • Finance/Contract Hire: If your vehicle is declared a total loss, this type of Gap Insurance will pay the balance between your motor insurer’s settlement and the amount you have left to pay on your finance agreement. It includes all drivers on your policy, you can be covered for one to five years and it also provides protection of any factory fitted options you may have added to the vehicle.
  • Return to Invoice +: Should your car be written off in an accident or stolen, our Return to Invoice + policy will pay the difference between the settlement you receive from your motor insurer and the amount you paid for the car in the first place. This policy is applicable to both new and used cars, is transferrable free-of-charge and we also offer a 30-day money back guarantee.
  • Vehicle Replacement +: With this policy, our pay-out will cover the difference between your insurer’s settlement at the point of total loss and the cost of a replacement vehicle matching the cars original specifications. Our Vehicle Replacement + policy will cover any dealers discounts as well as any increase in the cars list price.
  • Agreed Value: Should your car be declared a total loss, our Agreed Value Gap Insurance will pay the difference between your motor insurer’s settlement and 100% of the Glass’s Guide retail price at the time you bought the policy. Our Agreed Value insurance provides cover for one to four years, is transferrable for free and protects you if your vehicle is lost through the theft of your keys.

How much is Gap Insurance?

There is no set fee for Gap Insurance, as your quote will vary depending on the original price of your car and the length of policy you wish to take out. For example, a five-year policy on a car costing £20,000 will come at a higher premium than a one-year policy for a £10,000 car. What we can guarantee at Direct Gap is that your policy will come at a highly competitive price and the service you’ll receive from our expert and friendly team will be second to none.

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Are there any exclusions?

There are some circumstances in which your Gap Insurance would not cover you, or in which you would be unable to take out the policy in the first place. These include:

  • Driving under the influence: If the total loss of your car is caused by the driver of your vehicle being under the influence of drugs, alcohol or prescribed medication (where the person in question has been advised against getting behind the wheel by a medical professional), your Gap Insurance policy will be void.
  • Negligence: If your car is stolen due to negligence on your part, for example if you leave the keys in the vehicle, your Gap Insurance will not cover you.
  • Hire and reward schemes: If you are a taxi driver, haulier or courier, for example, our Gap Insurance products will not be applicable to you.
  • Vehicle age and mileage: Any car over 10 years old or with more than 100,000 miles on the clock at the time of purchase will not qualify for Gap Insurance.

Why choose Direct Gap as your Gap Insurance provider?

So, you’ve purchased your new car and you’re seeking a robust Gap Insurance policy at a reasonable cost. Here are just some of the many reasons why Direct Gap is perfect for you:

  • Service: Our customers are extremely important to us and we’re really proud of the feedback we get. But don’t just take our word for it – our glowing testimonials and Feefo 5-star rating speak for themselves.
  • Knowledge: We don’t run a call centre. We are a professional team of qualified specialists who know about cars, Gap Insurance and motor finance. If you ever have to make a claim, it will be handled by the same trained experts quickly and efficiently.
  • Flexibility: We want to ensure you pick a policy that’s right for you, and our team will do everything they can to provide the cover that’s perfect for both you and your vehicle.
  • Responsibility: We’re fully regulated by the Financial Conduct Authority, so you can rest assured you’re dealing with a fully reputable provider of Gap Insurance.
  • Integrity: Our team receive no commission from sales so you can be sure they’re acting with your best interests in mind.
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Get your Gap Insurance today

You want to be able to take to the road with complete confidence, and a Gap Insurance policy from Direct Gap can offer that all-important peace of mind. You can get a quote in a matter of moments via our simple form and if you have any questions please don’t hesitate to give us a call on 01422 756 100.Our friendly, expert team will be more than happy to help you find the perfect cover for your pride and joy.


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Need help? Read our useful guides:

Why Direct Gap?

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What is Gap Insurance?

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General Exclusions

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Which Gap Policy?

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