Customer reviews

Gold trusted service on Feefo
We score 4.9 out of 5 on an independent Customer Experience Rating with Feefo
4.9 out of 5 on an independent Customer Experience Rating with Feefo

Patricia Axon

4-Star Rating

21 May 2018

Seems quite simple


5-Star Rating

20 May 2018

Really easy website to use, competitive and had the policy documents instantly. Best reviews on the market!

Nicole Hickman

5-Star Rating

17 May 2018

Great service, super quick & brilliant price. I've always purchased my GAP via the dealership and it's always cost me c. £…

Francesca Gilbert

5-Star Rating

5 May 2018

Having just bought my car, GAP Insurance gives me the peace of mind that should anything happen I will not be left with a large fi…

Matt Jones

5-Star Rating

2 May 2018

Very easy to use website to purchase GAP insurance for my car with lots of information to make sure I was purchasing the correct i…


5-Star Rating

2 May 2018

Got an honest person that gave me the right quote that suits me at a very competitive price. Plus based in uk.

Ellie Nwolie

5-Star Rating

21 Apr 2018

Quick and easy! This was the cheapest price I found for gap insurance - much better than the dealership's offer of £399, and…

Catriona Campbell

5-Star Rating

18 Apr 2018

Elizabeth Ruane very helpful, and easy to contact. Website easy to use and intuitive. Quick quotes which I needed and can use PayP…

James Slater-Booth

5-Star Rating

17 Apr 2018

I've used your company for a number of years and am very impressed very easy to use and great prices too.

Karen Skuse

5-Star Rating

13 Apr 2018

The terms and cost of this policy are excellent. I've only just purchased it, so I can't make a comment about a claim. The peace o…


5-Star Rating

7 Apr 2018

Great easy to purchase Gap Insurance. Great service. My wife also has a policy with you. We hope never to need to use them, but gr…

Keith Mccreadie

5-Star Rating

6 Apr 2018

Simple and easy to use. I work in the motor trade and this is cheaper by more than double.

Nicky Thomas

5-Star Rating

5 Apr 2018

Great website with very clear explanations of what each policy was and fantastic price compared to the dealership. Felt a lot bett…

George Payne

5-Star Rating

5 Apr 2018

recommended by Which Magazine, half the price of dealers policy.

T Smith

5-Star Rating

2 Apr 2018

Arranging this Gap cover was very easy on line.the premium is competitive,I also liked dealer added items are included up to £…

Paul Lamb

5-Star Rating

30 Mar 2018

Spoke to CS and he was very helpful on advising us the full terms of each policy - very helpful indeed

Graham Baxter

5-Star Rating

29 Mar 2018

Brilliant price for Gap insurance and return to invoice +

Lawrence Wood

5-Star Rating

29 Mar 2018

Easy to use website and policy good value. Staff were exceptional when I realised I had made an error and was sorted out with no f…


5-Star Rating

27 Mar 2018

Over 50% cheaper than the main dealer 'return to invoice' quote...real value for money!

Kathryn Mullins

5-Star Rating

27 Mar 2018

Quick and easy to do, comprehensive information, good ratings.

Joseph Adeleye

5-Star Rating

26 Mar 2018

I had my car stolen and direct gap were very considerate. They helped me through my claim and helped with the vehicle replacement.…

Mike Brewerton

5-Star Rating

25 Mar 2018

Comparison site showed that Direct Gap was the number 1 for GAP insurance so ran a quote. It was significantly cheaper than what t…

Lee George

4-Star Rating

24 Mar 2018

Good value

Ben F

5-Star Rating

24 Mar 2018

Super easy to apply for, will be using this again for my next lease. A+ Thank you

  • Finance/Contract Hire

    Pays the difference between the motor insurers settlement and the outstanding Finance Balance. Suitable for HP, PCP, Lease and Contract Hire Vehicles.

  • Return to Invoice +

    Pays the difference between the motor insurers settlement and either the invoice price or the amount outstanding on finance whichever is the highest.

  • Vehicle Replacement +

    Pays the difference between the motor insurers settlement and the cost of a replacement vehicle matching the original specification, age, mileage or the amount outstanding on finance whichever is highest.

  • Tyre Insurance

    Covers the cost of the replacement or repair of the tyres fitted to your vehicle that have sustained either accidental or malicious damage.

  • Key Insurance

    Key Insurance will pay up to £500 annual cover for locksmiths' charges, new locks, keys and the re-programming of immobilisers.

  • Scratch & Dent Insurance

    Scratch & Dent Insurance covers the cost of parts and labour to repair your vehicle in the event of minor accidental damage to the bodywork.

Get a FREE Gap Insurance Quote!
Buy With Confidence, Direct Gap Provides all these benefits FREE of charge:

  • FREE - "A" Rated Insurance with a 30 Day Money Back Guarantee
  • FREE - We Guarantee to beat any Gap Insurance Quote
  • FREE - Policy transfer on RTI and VRI
  • FREE - Deferred Start Date Option for New Vehicle Purchases
  • FREE - Cover for ALL named drivers on your policy
  • FREE - No mileage restrictions during life of policy
  • FREE - Policy Amendments for Registration Number & Address Changes
  • FREE - Commitment To SETTLE your claim within 10 days
  • FREE - Credit Card Payments, No Additional Fees

Direct Gap is a trading style of Motor Gap Ltd, which is authorised and regulated by the Financial Conduct Authority

Welcome to Direct Gap - the UK's No.1 specialist GAP insurance provider

Direct Gap is a specialist GAP insurer. We offer an excellent range of insurance products at incredibly competitive prices. We are fully authorised and regulated by the Financial Conduct Authority.

We have established our reputation over many years as an independent insurance broker and we only use "A" rated, FCA authorised and regulated insurers. All claims offices are based in the UK. You can rest assured that both your policy and your premium are safe. You also have further security in that all of our policies fall within the Financial Services Compensation Scheme.

Our products have all been independently rated as 5 star insurance products by assesment agencies.  We are proud to have been included in the Which report on Gap Insurance.  We can cover any car immediately or defer the start date for upto one year for new vehicles.

Service is very important to us and we’re really proud of the feedback we get from customers. We think that’s because we don’t run a call centre. We are a professional team of trained specialists, who know about cars, Gap insurance and motor finance. 

If you ever have to make a claim, it will be handled by the same trained professionals, quickly and efficiently. We’re happy to say that the average time to payment, once your insurer has made an offer of settlement and the paperwork is in place, is just seven days.