Customer reviews

Gold trusted service on Feefo
We score 4.9 out of 5 on an independent Customer Experience Rating with Feefo
4.9 out of 5 on an independent Customer Experience Rating with Feefo

Victoria Thorp

5-Star Rating

3 Dec 2018

Great value product. Easy to use online purchase.

Elizabeth Cartlidge

5-Star Rating

3 Dec 2018

Easy to use website. Excellent process from start to finish

Richard Jenkinson

5-Star Rating

1 Dec 2018

Great price compared with main dealers easy to complete have used on all my cars over the years 5 stars would recommend

Ann Radford

5-Star Rating

27 Nov 2018

Really simple to use, and answered all my questions which I thought I would have had to ask a customer service person. Great price…

David Taylor

4-Star Rating

25 Nov 2018

It's the first time I have had to buy Gap insurance on a vehicle. This was the best quote I could find considering the finace comp…

Chris warren

5-Star Rating

24 Nov 2018

Excellent service 5 star.

Brad

5-Star Rating

20 Nov 2018

Quick and easy service - Perfect in the day and age of lengthy form filling!

Chris Allen

4-Star Rating

16 Nov 2018

Great value for unlimited claim amount. You provided the cheapest quote I received.

Neil Chason

5-Star Rating

14 Nov 2018

Quick and easy quote, simple to understand policy wording. Instant emailed the policy, a very quick and simple process all round

Omar Jerome Fitzpatrick

5-Star Rating

11 Nov 2018

Painless experience. Cheers for the free temporary cover. I will definitely be back to sign up for full package.

A Kenny

5-Star Rating

11 Nov 2018

2nd vehicle covered with Direct Gap - very easy and a lot cheaper than policy offered by dealer

David Owen

5-Star Rating

6 Nov 2018

No fuss, no change to claim limit on final quote. Straightforward transaction won the day

ANTHONY WRIGHT

5-Star Rating

5 Nov 2018

So easy to set up and very well priced

Aidan Cullen

5-Star Rating

5 Nov 2018

Very easy and reasonably priced. Now have 3 policies with you. Thanks

G Lewis

5-Star Rating

2 Nov 2018

Nice & easy, also 50% cheaper than offered by the dealer & finance company.

Mohammed Saleem

5-Star Rating

1 Nov 2018

Process to get the insurance was seamless on the internet. Cannot comment on the service as hoping I never have to use them.

Lynda Berry

5-Star Rating

1 Nov 2018

First time I have purchased Gap insurance so had a few queries. Spoke to James who was very helpful and reassuring. Hopefully I ne…

D Thomas

5-Star Rating

1 Nov 2018

Very pleased with quote, policy wording and online ease of use for applying. :-)

Sadiq Mohsin

5-Star Rating

1 Nov 2018

Easy completion of application form. Reviews are good. The reason for choosing Direct Gap.

Robert Lawson

5-Star Rating

17 Oct 2018

Lady on the phone was the best operator , 10/10, informative ,helpful many thanks.

Alf Boswell

5-Star Rating

17 Oct 2018

Hayley was very helpful on the telephone answering all of my questions.

Ross Ranson

5-Star Rating

16 Oct 2018

Comprehensive cover and easy to purchase. Thank you

Gemma wells

5-Star Rating

8 Oct 2018

I phoned to make a query before purchasing & the lady on the phone was very quick to answer & extremely helpful. Also you…

ernest barnett

5-Star Rating

6 Oct 2018

excellent service can't fault you

  • Finance/Contract Hire

    Pays the difference between the motor insurers settlement and the outstanding Finance Balance. Suitable for HP, PCP, Lease and Contract Hire Vehicles.

  • Return to Invoice +

    Pays the difference between the motor insurers settlement and either the invoice price or the amount outstanding on finance whichever is the highest.

  • Vehicle Replacement +

    Pays the difference between the motor insurers settlement and the cost of a replacement vehicle matching the original specification, age, mileage or the amount outstanding on finance whichever is highest.

Get a FREE gap insurance quote!
Buy With Confidence, Direct Gap Provides all these benefits FREE of charge:

  • FREE - "A" Rated Insurance with a 30 day money back guarantee
  • FREE - We Guarantee to beat any gap insurance quote
  • FREE - Policy transfer on RTI and VRI
  • FREE - Deferred start date option for new vehicle purchases
  • FREE - Cover for ALL named drivers on your policy
  • FREE - No mileage restrictions during life of policy
  • FREE - Policy amendments for registration number & address changes
  • FREE - Commitment to settle your claim within 10 days
  • FREE - Credit card payments, no additional fees

Direct Gap is a trading style of Motor Gap Ltd, which is authorised and regulated by the Financial Conduct Authority

Welcome to Direct Gap - the UK's No.1 specialist gap insurance provider

Direct Gap is a specialist gap insurer. We offer an excellent range of insurance products at incredibly competitive prices. We are fully authorised and regulated by the Financial Conduct Authority.

We have established our reputation over many years as an independent insurance broker and we only use "A" rated, FCA authorised and regulated insurers. All claims offices are based in the UK. You can rest assured that both your policy and your premium are safe. You also have further security in that all of our policies fall within the Financial Services Compensation Scheme.

Our products have all been independently rated as 5 star insurance products by assesment agencies.  We are proud to have been included in the Which report on gap insurance.  We can cover any car immediately or defer the start date for upto one year for new vehicles.

Service is very important to us and we’re really proud of the feedback we get from customers. We think that’s because we don’t run a call centre. We are a professional team of trained specialists, who know about cars, gap insurance and motor finance. 

If you ever have to make a claim, it will be handled by the same trained professionals, quickly and efficiently. We’re happy to say that the average time to payment, once your insurer has made an offer of settlement and the paperwork is in place, is just seven days.