Testimonials
Read just some of our 14,000+ reviews across Trustpilot, Feefo and Google!
Your feedback is very important to us as it helps us make our products better, more competitive and gives you, our customers, a greater level of satisfaction and service.
We always aim high and look to deliver the best levels of service possible. Some of our satisfied customers have taken the time to tell us about how we helped them.
Julie Heptinstall
Helpful, pleasant English lady who knew her stuff and could explain to me what I did not understand. Happy to arrange over the phone, which I prefer, followed by email. Easy process, recommended by friends and now me.
Ian
The whole experience was seamless from start to finish, and the staff were very helpful and knowledgeable about the products. Quick and easy to protect my car for 4 years, so peace of mind for a great price.
Stephen Hickman
Really pleased with the GAP insurance I recently took out on my new car. The whole process was quick, straightforward and hassle-free, with everything explained clearly. Excellent service and great peace of mind knowing I’m covered. Highly recommended!
Mr Michael Woods
Called them asked some questions which were answered, competitive quote given and accepted, half the price the garage wanted for same product. Customer service top notch, agent was great. Highly recommend.
Philip Ogilvie
Very efficient and helpful service with a complete explanation of what was available and the cost.
Competitive price and great customer service.
Karen Mann
Great customer service
Very quick and efficient
Would definitely refer to friends and family
Mr Martyn Dollery
Excellent. Easy to use website. Everything explained thoroughly. Good value insurance cover. Helpful staff if you need to talk to someone. Couldn't be happier with the service and product.
Raqib Sindhu
Very good service by Direct Gap. Diane has always been very polite and professional for many years, and for my multiple vehicle requirements - would highly recommend.
Steve
I have used Direct Gap on several occasions and always with no issues. The site is easy to navigate, and when I have spoken to the team, they have always been polite and very helpful.
Paul Murray
Returning customer - honestly, I wouldn’t buy GAP anywhere else now. Friendly and professional service. HIGHLY recommended!!
John Howard
Great product at a very competitive price. It’s one of Autotrader Magazine's highly recommended buys. I couldn’t complete the purchase online, and the lady I spoke to in the office was excellent. Courteous, knowledgeable and efficient. Highly recommended.
Mrs Lisa Billett
Excellent personal service and very efficient. I have been with them for many years and would highly recommend them.