Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 11213 reviews

5 Star
10517
4 Star
689
3 Star
6
2 Star
1
1 Star
0
  • Miranda Millar

    very helpful and immediate email back when I had questions

    Policy: Finance Gap

    5.00000-Star Rating

  • Christopher Dove

    Started off just by getting the 14 day free GAP insurance whilst I had a look around for prices etc. Ended up taking a 3 year policy here - nice and simple, best price (about a third of the dealer quoted cost), no hard sell, nice website, can't fault anything really.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Peter Whiting

    So quick and easy (and good value)! 100% recommend!

    Policy: Finance Gap

    5.00000-Star Rating

  • Bradley Pollard

    Very easy to take out online, I had a query so asked on the live chat and they offered to call me back instead of waiting. They called me back very promptly and were able to answer all my questions. The price is far more reasonable than anywhere else and I did a lot of price comparisons! Just hope we don't need to claim.

    Policy: Finance Gap

    5.00000-Star Rating

  • Nik

    So much cheaper than what the dealer tries to sell to you! Much much cheaper than competitors in the market too. Hopefully the service will match it! Fingers crossed I won't actually need to use this in the first place.

    Policy: Finance Gap

    5.00000-Star Rating

  • John Barnard

    Excellent service; I had a phone query which was quickly and satisfactorily answered by one of your operators.

    Policy: Return to Invoice

    5.00000-Star Rating

  • IAN WOOLLEY

    Quick and easy set up and a reasonable price, better than going through price engines

    Policy: Return to Invoice

    5.00000-Star Rating

  • Mark Edkins

    Fab company and the price is always awesome. Used them for years and saved a fortune on main dealership price.

    Policy: Finance Gap

    5.00000-Star Rating

  • James Church

    Policy 50% les than car dealer!

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Robert Hodge

    So easy to buy this GAP insurance and cheaper than the online alternative. Like all insurance policies I hope I never need it but it's there just in case and money well spent.

    Policy: Return to Invoice

    5.00000-Star Rating

  • lisa ridgley

    I have always used direct gap for all my new cars, never had to use them yet fingers crossed.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Heather Bowden

    REALLY FAST SERVICE. VERY CLEAR, EASY TO UNDERSTAND WEBSITE. THANKS. ANSWERED ALL MY QUERIES IN THE FAQ PAGE WHICH ISN'T ALWAYS THE CASE WITH SOME WEBSITES!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Chris Smith

    Always used direct gap, when purchasing gap insurance.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Paul Sheppard

    Policy really easy to set up ! Recommend to all ! Many thanks .

    Policy: Return to Invoice

    5.00000-Star Rating

  • Ken Mitchell

    Great value for money. My 2nd policy!

    Policy: Finance Gap

    5.00000-Star Rating

  • Claire Williams

    Best value on the market. Very simple to secure the cover and understand benefit and limitations of policy cover provided

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Domonique Norfolk

    Easy to use service, quick to insure and the website explained the different types of cover is a simple way. Thanks!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Ty Fraser

    2nd time I’ve used direct gap simple and affective, highly rated

    Policy: Finance Gap

    5.00000-Star Rating

  • John Harrison

    Easy to apply for and competitive rates. Great that you can defer start date as ins co usually covers new replacement in fist year should you be unlucky to have to claim.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Ralph Timmins

    Good value policy. Upfront details are clear and can defer start date by 12 months which is ideal if you have new for old cover for the first year by your normal insurance company. Cover includes all extras as per purchase invoice. I was quoted £399.00 by the dealer for RTI insurance for 3 years cover but with Direct Gap I have New Car Cover for 4 years with a deferred start date in 12 months time so the car is covered until it is 5 years old for £229.00.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Les Dunbar

    Super quick and easy to get a quote (by far the cheapest I found online) and even easier to process.

    Policy: Finance Gap

    5.00000-Star Rating

  • Wesley Fowler

    Returning customer, always a great service.

    Policy: Finance Gap

    5.00000-Star Rating

  • John Northrop

    Simple and cheap. Mercedes Gap was £700 so check the Internet beforehand, same cover at 1/5 of the price.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Brian Cookson

    Very easy to arrange on line. Good price. Nice to know we are covered on our new (20reg) car! Highly recommend. Thanks

    Policy: Vehicle Replacement

    5.00000-Star Rating