Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 10434 reviews

5 Star
9801
4 Star
627
3 Star
5
2 Star
1
1 Star
0
  • Linda Elsden

    Easy and quick and the only company I found that would insure an older vehicle with low mileage.

    Policy: Finance Gap

    5.00000-Star Rating

  • Balbir Kaur

    Quick and easy to use. Very competitive price. Phoned twice to confirm the details of the online quote and answer another question. Both gentlemen were very helpful.

    Policy: Finance Gap

    5.00000-Star Rating

  • Sophie Braddock

    I was nervous about taking out GAP insurance by myself as I have always done it though the dealership, but it was costing me so much money. Had a look on this website and read through all T&Cs and really happy with how its all explained. Very happy with this service, and I have saved over half of what I would have paid going through the dealership.

    Policy: Finance Gap

    5.00000-Star Rating

  • Elizabeth Barnett

    very good service ,used direct gap many times .

    Policy: Return to Invoice

    5.00000-Star Rating

  • Alan Duff

    Very easy and quick to get done on line and very decent price as well compared with other companies.

    Policy: Finance Gap

    5.00000-Star Rating

  • naphene samuel

    website was extremely easy to use and its really transparent with all information given.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Kate Seymour

    Easy to purchase online. Have unfortunately actually had to claim on this insurance recently and it was pretty quick to sort out, and staff were helpful and friendly on the phone. Haven't hesitated to use Direct Gap again, now that I have another vehicle. Have recommended to my friends and family.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • VICTORIA JONES

    Website great and easy to understand, Policy details easily understood on each level of cover purchased straight away and documents printed immediately A*****

    Policy: Return to Invoice

    5.00000-Star Rating

  • Johnathan Benson

    Super easy to use website. Liked the 'example of use' cases for each of the three different policy types - very clear to understand. Also the cheapest.

    Policy: Finance Gap

    5.00000-Star Rating

  • Dawn Wright

    I am a returning customer of Direct Gap insurers. I took this insurance out for piece of mind and I think it is totally worth it. I had it with my previous car also and was unlucky enough to actually have to use it. Though, I must say the service was excellent. Justin was brilliant and Direct Gap handled everything really well. I would always purchase Gap Insurance through them.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Penelope Bell

    Very smooth process, and good value. As I always tell my friends to get GAP Insurance, I better take it out in my own new car!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Mr Davies

    Spoke with Paul, very helpful explaining policy options and differences.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Nadine Hollingsworth

    Very good service and competitive.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Andy C

    Very efficient and simple process that literally took minutes to set up. Able to get both GAP and Alloy Wheel insurance for far less than the main dealer!

    Policy: Alloy Wheel

    5.00000-Star Rating

  • anas ahmed

    saving loads of money compared to dealer price and a better product.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Michelle Fraser

    Always a good service and easy to use, thanks again

    Policy: Finance Gap

    5.00000-Star Rating

  • Colin Malley

    Wesbite easy to use and when i phoned with a query regarding deposit protection Paul explained the policy clearly to me, without pressuring me to take an optional extra.

    Policy: Finance Gap

    5.00000-Star Rating

  • Christopher Rice

    Easy to understand and able to defer the start of the polcy-all in all ,very good

    Policy: Return to Invoice

    4.00000-Star Rating

  • Gary Peart

    Very easy to set this up online. Excellent price as dealer wanted 3x more for the same thing.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Laura King

    Already using you for mine and my partners claim. Really helpful team!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Mark Galbraith

    Excellent, first class. Thank you for the immediate cover. A huge piece of mind with new car arriving this second!! We will no doubt hear from you shortly to proceed with a longer term cover. Kind regards Mark Galbraith.

    Policy: Free Gap Insurance

    5.00000-Star Rating

  • Lisa Sharp-Greer

    Good price, good terms and lifetime of agreement. Chose after shopping around :)

    Policy: Return to Invoice

    5.00000-Star Rating

  • Craig Watson

    Excellent value for level of cover compared with other providers.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • AB

    Easy to buy, good value, and quick answers to questions,

    Policy: Vehicle Replacement

    5.00000-Star Rating