Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 11582 reviews

5 Star
10844
4 Star
731
3 Star
6
2 Star
1
1 Star
0
  • Sally

    Quick, easy and excellent value for money. The policy examples take the headache out of making sure you understand what you are buying and choosing the right type.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Keith Bishop

    A very easy process. We have used Direct Gap several times now & have found them very helpful if we had any questions about the policy.

    Policy: Finance Gap

    5.00000-Star Rating

  • Kevin Osborne

    Less than half the price I was quoted by the main dealer, it’s like for like policy RTI, happy happy for 4 years knowing I am covered should the worst happen, thank you

    Policy: Return to Invoice

    5.00000-Star Rating

  • Kingbaddog

    Easy to understand with lots of detail explaining possible questions

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • TOBY SYMONS

    Simple process to obtain quotation and proceed with purchase. Much better value than dealer/garage.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • TOBY SYMONS

    Simple process to obtain quotation and proceed with purchase. Much better value than dealer/garage.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Sarah Plummer

    Very easy site to use and brilliant affordable policy, reassurance for the finance on our new car.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Gary Lancashire

    Used before for my wife's car much cheaper than the dealer quote and better cover

    Policy: Finance Gap

    5.00000-Star Rating

  • Marion Jordan

    Really easy to apply for the insurance and documentation is very clear.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Richard Jones

    Hopefully I got the policy I wanted. Useful to call first as I discovered that despite wanting the 'top' policy I was made aware that being for an all electric vehicle, the policy might revert to the 2nd policy 'price paid' as the EV's specs are changing so rapidly. I still decided to go for the top policy but the agent volunteered the info immediately. Good service.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Lauren

    Have just purchased a second policy after my first car was unfortunately written off after an accident. They handled the case amazingly, were very supportive, and even managed to help me get more money from my motor insurer for the settlement! Don’t know what I would’ve done without them, so I’ve purchased GAP for my new car too!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Ann Stone

    Easy process, well prompted by the site. One of the few where it seemed possible to get cover before the vehicle registration was complete.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Adrian Brown

    Easy form filling and paying. Full information of T&C And understandable. Happy with the cover I have chosen. Peace of mind that I’m now covered with gap insurance for the next four years.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • James Moinet

    Really useful that you offer a free policy in exchange for contact details- I’ve just picked up my new car and the drive away cover offered by the dealership doesn’t cover any finance gap. Will definitely be taking out a gap insurance policy with you in the next 6 months

    Policy: Free Gap Insurance

    5.00000-Star Rating

  • Mark Bhalay

    Nice and simple to purchase, and at a great price as well. Main dealer wanted £399, whereas DirectGAP wanted £139. I’d have been mad not to go for this policy over the dealerships as it was also a like for like in terms of policy overview. Fingers crossed I never need to use it!!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Jack Lewis

    Quick and easy

    Policy: Finance Gap

    4.00000-Star Rating

  • Terence Goodwin

    Quick, easy and a lot cheaper than the manufacturer's quote

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • William Knowles

    Excellent service and cost.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Richard Brooks

    Quick & Simple ...

    Policy: Return to Invoice

    5.00000-Star Rating

  • Dylan James

    Great price and clear website.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Sarah-Jane Campton

    Easy to set up.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Paul Myers

    Third policy we have bought. Very easy to obtain quote, pay and obtain policy. Good prices and great customer service team when I needed to talk to them.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Elaine Michie

    Easy form to fill out and competitive price

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Terence Tapp

    Fast easy service

    Policy: Return to Invoice

    5.00000-Star Rating