Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 8725 reviews

5 Star

8230

4 Star

490

3 Star

2 Star

1 Star

Lesly H

Good policy, price & easy to do. Can't fault it!

Policy: Return to Invoice +

5-Star Rating
David Macpherson

Easy web site to follow and at a good price for all the options I wanted.

Policy: Return to Invoice +

5-Star Rating
Bill

Hopefully won't ever have to use it but better level of cover and cheaper than the Dealer. Easy to use website. Thanks

Policy: Return to Invoice +

5-Star Rating
Mr butler

Very easy and fast service no hassle what so ever, I currently have two policies with direct gap can not recommend them enough

Policy: Finance/Contract Hire

5-Star Rating
Jay Thurstans

A 3rd of the price quoted by my dealer. Peace of mind at a reasonable price.

Policy: Finance/Contract Hire

5-Star Rating
Robin Atkins

Have used you 4 times now good price and cover

Policy: Finance/Contract Hire

5-Star Rating
G MORRIS

Best quote. Quick & easy to do. Higher mileage allowance than other policies. Very impressed!!

Policy: Vehicle Replacement +

5-Star Rating
Michael Swan

Rang Direct Gap for help and the lady I spoke to couldn't have been more helpful.

Policy: Finance/Contract Hire

5-Star Rating
MICHAEL SHEE

EXCELLENT WEB SITE GOOD TELEPHONE PERFORMANCE

Policy: Return to Invoice +

5-Star Rating
bill ahmet

very good have used before would recommend to others

Policy: Vehicle Replacement +

5-Star Rating
Owain

£150 cheaper than the dealer, easy, quick website to use

Policy: Return to Invoice +

5-Star Rating
Peter Spence

The application process was easy to follow. The premiums are so much lower than dealer quotes. I hope I don't have to test the claims procedure! However I now have peace of mind and that is the whole point of insurance.

Policy: Return to Invoice +

5-Star Rating
John Exford

Very simple online procedure. A good deal less than the dealer offer.

Policy: Finance/Contract Hire

5-Star Rating
Mr S Roberts

Very competitive compared to other quotes.

Policy: Return to Invoice +

5-Star Rating
DAVE DAVIERS

2ND POLICY NOW NEVER THOUGHT I'D USE FIRST ONE BUT SO GLAD I HAD IT AS CAR WRITTEN OFF AFTER 4 MONTHS. DIRECT GAP PAID OUT DIFFERENCE TO INSURERS VALUATION AND THIS COVERED COST OF POLICY MANY TIMES OVER.

Policy: Vehicle Replacement +

5-Star Rating
J Wills

Great customer service and great price

Policy: Return to Invoice +

5-Star Rating
Les

Simple process and well priced. Saved around £220 against dealer quote.

Policy: Return to Invoice +

5-Star Rating
GREGORY LEIGHTON

EASY TO USE SERVICE. EXCELLENT FRIENDLY CUSTOMER SERVICE. NO HASSLE AND EASY TO NAVIGATE THE SITE.

Policy: Vehicle Replacement +

5-Star Rating
Mrs K McSweeney

Checked out previous reviews, all positive. Good price compared to other sites.

Policy: Return to Invoice +

5-Star Rating
Ray Pritchard

Great service, easy to navigate website and always much cheaper than dealer prices. this is my 3rd car covered this way. Excellent - would thoroughly recommend.

Policy: Return to Invoice +

5-Star Rating
Robert Leslie

Very straightforward process. Well done!

Policy: Vehicle Replacement +

5-Star Rating
Mark MacGregor

Easy to complete and good customer feedback

Policy: Finance/Contract Hire

5-Star Rating
richard patuzzo

hi this is the second policy I have with you-- I have one for my car thought is was good value we decided to got one for my wife new car

Policy: Finance/Contract Hire

5-Star Rating
Steven Cartwright

A great offer! Both the insurer and cover seem good

Policy: Free Gap Insurance

5-Star Rating

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