Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 12039 reviews

5 Star
11263
4 Star
768
3 Star
7
2 Star
1
1 Star
0
  • Michael Dutton

    very easy process, no hassle and goog value for money

    Policy: Return to Invoice

    5.00000-Star Rating

  • Aleksandra J

    It’s my second time I’ve purchased the policy in Direct Gap, I was very happy with the service and I’m sure I will be purchasing another one when getting new car.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Michael Loose

    Easy to get a quote without having to give loads of information beforehand. Second time of using this insurer.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Jacqueline O'Connell

    Brilliant, thank you! I just saved £240 (£449 with Dealer - down to £209) by going with Money Supermarket, and then choosing Platinum Gap. Cheered me up no end!

    Policy: Vehicle Replacement for Platinum Gap

    5.00000-Star Rating

  • John Mc Ilwrath

    Appearing in Which was a big influence in choosing direct gap

    Policy: Return to Invoice

    5.00000-Star Rating

  • keith walker

    Good that you can protect your deposit, initial payment.

    Policy: Finance Gap

    5.00000-Star Rating

  • Steven Gibbs

    Quick and easy to do, excellent value. There are to many careless people in carparks etc who just bang their car doors against other vehicles, having spent so much money on a new car, I wanted to ensure that my new purchases bodywork was kept in the best condition.

    Policy: Scratch & Dent

    5.00000-Star Rating

  • Sam Manning

    Great and quick!

    Policy: Finance Gap for Platinum Gap

    5.00000-Star Rating

  • Gary Daniel

    Very Good Value compared to what other insurers were offering! Easy to use website with all the information needed to put my mind at rest.

    Policy: Return to Invoice

    5.00000-Star Rating

  • NIGEL PEARCE

    PERFECT.

    Policy: Finance Gap

    5.00000-Star Rating

  • Shannon Blackwell

    really easy website to use and when i rang the company for further understanding they were more then accommodating and respectful. Much appreciated

    Policy: Return to Invoice

    5.00000-Star Rating

  • Clive Barwell

    Quick and easy. A saving of over 40% on the Dealer's quotation.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Leah Pearce

    I called customer services for advice as I haven't had to do this before. The customer services were wonderful. They didn't try and sell me the things I didn't need and was really reassuring. They took their time explaining what each policy was and gave me examples of how it relates to me. I do hope I don't have to use it but I also hope, if I do, I get the lovely people in the same team!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Mick Guy

    That was so easy. My car, which I pick up today, now has GAP insurance. A very straight forward process that even I managed to complete in minutes. Excellent, very happy.

    Policy: Finance Gap

    5.00000-Star Rating

  • Ryan Cordell

    Great price compared to everywhere else very simple to purchase 5 star

    Policy: Finance Gap

    5.00000-Star Rating

  • Alan Ball

    Great service and the best value Gap around

    Policy: Return to Invoice

    5.00000-Star Rating

  • Mike Vigna

    Used this service for over 15 years, first class as always!

    Policy: Free Gap Insurance

    5.00000-Star Rating

  • David Cocker

    Excellent, well laid out website, quick and easy to navigate and purchase the required cover. Office staff very professional and answered my cover query promptly.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Deborah Kemp

    Easy to use quote system - explanation of available cover is clear to ensure correct policy is purchased - great piece of mind when buying a new car at very good price, Thank you!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Paul SINGER

    Wonderful helpline and easy to use website.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Ray W

    Website is very user friendly. Took me about 10mins tops to sort out GAP, great price. Fingers crossed I don't need to use it!!

    Policy: Finance Gap

    4.00000-Star Rating

  • Faye Robson

    Very straight forward process, what is and not covered explained well without jargon

    Policy: Return to Invoice

    5.00000-Star Rating

  • david Simpson

    Easy to access for quote. Competitive. rapid response and clear clarification of query. On line application simple to complete and sale rapidly concluded. Can`t ask for anything more.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Malcolm Fewtrell

    very easy process, good prices, fully recommend anyone to get a quote rather than dealership prices

    Policy: Return to Invoice

    5.00000-Star Rating