Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 10083 reviews

5 Star
9479
4 Star
601
3 Star
3
2 Star
0
1 Star
0
  • Tony Morris

    I chose direct gap insurance due to their price and 5 star reviews. It was half the price of car dealer prices.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Michael Anderson

    Really easy to purchase online, Also a third of the price Suzuki wanted from me. Thank you

    Policy: Return to Invoice

    5.00000-Star Rating

  • Colin Reed

    Ease of obtaining policy - excellent. Very easy to contact by phone to clarify that the policy was right for our circumstances.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Michael Satchell

    Good value for money and easy to buy. I hope I never have to make a claim!

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Nick Phillips

    Right Price - good elements in the cover that many others dont give - Theft by keys, no limit to cover value and others

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Chloe Horrocks

    Fabulous service!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Steve Earl

    I have never needed to claim thank god but have used directgap since 2013. Great prices.

    Policy: Finance Gap

    5.00000-Star Rating

  • Alexandra O’Sullivan

    The team are so very helpful when you require any assistance.

    Policy: Finance Gap

    5.00000-Star Rating

  • Joseph Graham

    Dealer wanted £623 for providing this cover. Easy and straightforward to use web site.

    Policy: Finance Gap

    5.00000-Star Rating

  • David Palmer

    Very straight forward to set up and good value compared to the competition.

    Policy: Finance Gap

    5.00000-Star Rating

  • ANDREW DE'ATH

    My 2nd policy, it is so easy

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • John Szabo

    Really straightforward and easy to do very happy with the price too! Definitely recommend.

    Policy: Return to Invoice

    5.00000-Star Rating

  • L.K

    second purchase with direct gap, great savings, very easy to use, happy customer :)

    Policy: Finance Gap

    5.00000-Star Rating

  • Y Zheng

    Good documentation on website, clear and easy to find wording on regulation

    Policy: Return to Invoice

    5.00000-Star Rating

  • Khizar Bungish

    Brilliant service once again from Direct Gap. Would love to work for you guys xx

    Policy: Finance Gap

    5.00000-Star Rating

  • Zaki Ahmed

    I used these guys 3 times now I absolutely love it, love the company, love the workers, love everything about it. I LOVE GAP INSURANCE.

    Policy: Finance Gap

    5.00000-Star Rating

  • Nichola Mortimer

    Very easy to follow, best quote on line.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Neil White

    Easy to set up, simple to understand and way cheaper than the policy the garage I bought the car from tried to sell me!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Eric Wing

    Very Simple. Easy to use and excellent telephone support as well

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • John Robinson

    I have used direct gap before and have always been happy with them I have never had to make claim but it Gives me piece of mind to have this in place because on the roads these days there are plenty of idiots about

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Alwyn Edwards

    easy to use and great price, recommended by son in law who has 2nd policy with you as he had to use first one and could not fault the service.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Andrew Kolesnikow

    Straight forward, well explained process. I hope I do not need to claim, but I recommend Direct Gap Insurance.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Mitchell Elliott

    Dealing with insurance companies can be a nightmare, but Hayley was lovely and took her time to explain and answer all the questions I had regarding the potential policy.

    Policy: Return to Invoice

    4.00000-Star Rating

  • Andrew Voice

    Quick and easy to take insurance out online saved £200 on what dealer was quoting.

    Policy: Return to Invoice

    5.00000-Star Rating