Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

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  • Robert Walker

    Competitive, recommended by a friend easy to use website

    Policy: Return to Invoice +

    5-Star Rating

  • Kevin Bentley

    Called the helpline to get advice on which product to buy and what value to add to the quote. Staff were really knowledgeable and very friendly and helpful

    Policy: Return to Invoice +

    5-Star Rating

  • Jayne Ellison

    Been using Direct Gap for nearly 10 years now, premiums are much cheaper than Gap insurance offered by dealerships. Telephone enquiries are always dealt with quickly , by very friendly staff. Unfortunately I have Just had to make a claim after having my car stolen, claim has been dealt with efficiently, just waiting for payout now. Have already purchased a new policy for replacement vehicle. Keep up the good service Direct Gap.

    Policy: Return to Invoice +

    5-Star Rating

  • Philip Lee

    Couldn't have been easier to purchaser at 30% cheaper than Dealer offer !!!!!

    Policy: Vehicle Replacement +

    5-Star Rating

  • George C

    Peace of mind with an EXCELLENT price and a very straight forward website.

    Policy: Return to Invoice +

    5-Star Rating

  • Anthony

    Highly recommend DirectGap. Easy to get the policy sorted and a much better price that from the dealer.

    Policy: Return to Invoice +

    5-Star Rating

  • Steve Harman

    Volkswagen wanted £660 for the same level of cover... no brainer!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Philip Howell

    This is the most expensive car I've ever owned and so wanted to ensure it was adequately protected. Direct Gap insurance are very competitive, comprehensive and have given me the peace of mind I was looking for.

    Policy: Vehicle Replacement +

    5-Star Rating

  • John Smith

    Easy to navigate the web site and the fact that you can delay start for when my Insurance doesn't cover for a replacement vehicle. Very easy transaction and would recommend to anyone else purchasing a new car. Much cheaper than the over priced option from the main dealer.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Kevin Brown

    Very competitive pricing, far better than dealer option, who could only offer a 3yr term, and not many companies offering a 5 year GAP option with a high rating insurer.

    Policy: Return to Invoice +

    5-Star Rating

  • NIGEL SCOTT

    Seems to be the same cover that the supplying dealer wanted to charge me nearly £300 more for.

    Policy: Return to Invoice +

    5-Star Rating

  • Jon

    Very easy to arrange

    Policy: Finance/Contract Hire

    1e5dbdbc-3a45-4df1-8a2d-e22279a81de6-Star Rating

  • Pauline Pullen

    Very easy to arrange, I insured my car with you last year and now I have just arranged some Gap Insurance for my husbands new car.

    Policy: Free Gap Insurance

    5-Star Rating

  • Neil Harold

    A good price, and the on-line form is very straight forward to use. This is the second time using Direct Gap, and I'm sure I will again.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Andrew Spencer

    Very easy process - being able to purchase policy after owning car for 12 months a major feature.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Holly Mayola

    Amazing and simple. I work in a car dealership and our system are too complex compared to this .

    Policy: Free Gap Insurance

    5-Star Rating

  • Peter G

    Good service, spoke to James who was very knowledgeable and completed policy online.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Michael Johnson

    Great product....a third of the cost offered by the dealer!! A no brainer....

    Policy: Return to Invoice +

    5-Star Rating

  • alexandra halliday

    we have another family car covered and are really happy with your service

    Policy: Return to Invoice +

    5-Star Rating

  • Paul Ferguson

    Easy, simple and straightforward. Also competitive. This is the 2nd car we have covered using Direct Gap.

    Policy: Return to Invoice +

    5-Star Rating

  • L Clemow

    Best quote out there with great company reviews and easy to follow information.

    Policy: Return to Invoice +

    5-Star Rating

  • Mr S Wilkinson

    Great value product. Less than half the price of the deale GAP insurance and their's wasn't VRI!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Rich Lakin

    Ridiculously easy to deal with and arrange. Great website, easy to navigate and very clear. Competitive pricing means it's easy to highly recommend this service.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Andrew McWilliam

    Excellent, easy to use website. Much cheaper than dealer quote by over £250.

    Policy: Vehicle Replacement +

    5-Star Rating