Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 7957 reviews

5 Star
7536
4 Star
416
3 Star
5
2 Star
0
1 Star
0
  • Alexander Dobbie

    Good service, easy to use and just the policy I want.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Christopher Hunton

    Used before for wife's car - much better value than dealer offer again.

    Policy: Vehicle Replacement +

    5-Star Rating

  • steve w

    Excellent. A vast saving on rip off policies offered by main dealers

    Policy: Return to Invoice +

    5-Star Rating

  • Mark

    Very well priced and went through straight off. Can also use PayPal as well.

    Policy: Finance/Contract Hire

    5-Star Rating

  • R Donnelly

    very easy - second time using you have recommended to others

    Policy: Return to Invoice +

    5-Star Rating

  • Ann

    Less than half the price of dealer. You can see the policy before you commit to buy. I think I've done the right thing. Excellent reviews.

    Policy: Return to Invoice +

    5-Star Rating

  • Fiona Campbell

    Easy to select policy, clear wording and T&Cs, huge price difference between Direct Gap and the dealer policy.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Nathan Croker

    Very quick and easy - thank you. Referred to from an existing customer who already has multiple policies with yourself, so maybe you can give them a discount next time! :-)

    Policy: Finance/Contract Hire

    5-Star Rating

  • Kelly

    Returning customer :)

    Policy: Return to Invoice +

    5-Star Rating

  • Emma Mason

    Clear policies, I liked the 'example' policies for each option—very useful to help me decide on which GAP to buy.

    Policy: Return to Invoice +

    5-Star Rating

  • Joan Buttle

    All my questions were answered clearly and I was left knowing exactly which policy to buy. I am happy with the purchase I have made which was cheaper and over a longer term than the one offered by the showroom.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Catherine Owen

    Website really easy to use and very reasonable prices. The dealer was wanting over £200 more!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Mark Copping

    Quick and easy. Like the fact you get a cost before putting personal details in

    Policy: Vehicle Replacement +

    5-Star Rating

  • S Lacey

    Very easy service to use and nearly 40% cheaper than previously quoted.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mrs G Winwright

    Straight forward to complete online,excellent value for money, I hope I don't need to use the policy but it's good to have the piece of mind with the policy.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Ann Williams

    Easy to navigate website easy to buy, good value. Far cheaper than i was asked to pay at dealers.

    Policy: Return to Invoice +

    5-Star Rating

  • Jo Goldstraw

    Easy to apply and clear and easy to understand what each policy covers. Peace of mind for the rest of my contract for a reasonable cost.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Maurice Stray

    Fantastic it was so easy and a fantastic price . I would like to thank every at Direct Gap for wonderful service.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mr J Mitchell

    Easy and straight forward. Made quick clarification call about personal plate transfer before purchasing policy.

    Policy: Return to Invoice +

    5-Star Rating

  • Wendy Newman

    Very good competitive price for 4-year cover. Beats ALA who I used to be with. Good easy-to-use website too!

    Policy: Agreed Value

    5-Star Rating

  • Nicola D

    Quick online, helpful by phone. Less than half the price the dealership quoted me for gap cover, for a broader product. Happy!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Andrew Simpkins

    Called a couple of times to ask questions and both people were very helpful. I didn't catch the name of the first person, the second person was Ray Davis, both provided great service.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Paul Rennie

    SECOND POLICY PURCHASED FROM DIRECT GAP. SEAMLESS, EFFORTLESS PROCESS

    Policy: Return to Invoice +

    5-Star Rating

  • Patricia Axon

    Seems quite simple

    Policy: Finance/Contract Hire

    4-Star Rating