Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 9691 reviews

5 Star
9117
4 Star
571
3 Star
3
2 Star
0
1 Star
0
  • Waquas Naseem

    Very clear and easy to understand website. I spoke with Hayley who was very friendly, professional and super helpful. The price of my return to invoice policy hugely undercut the car dealer as well for the same product. Would highly recommend

    Policy: Return to Invoice

    5.00000-Star Rating

  • Richard Roberts

    Easy to use site. Lady we spoke to with our initial inquiry was very helpful.

    Policy: Finance Gap

    5.00000-Star Rating

  • Helen Stevenson

    Quick and easy to purchase,a family member recommended this gap insurance to us, who had to claim, and said how good this product was

    Policy: Return to Invoice

    5.00000-Star Rating

  • Hassan Shakil

    Massive thanks to James, Hayley and another fella I spoke to over the last week. 1st class customer service and great interpersonal skills. Lets hope I have no issues going forward!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Jamie Fraser

    Excellent, quick & easy. I always use Direct Gap

    Policy: Finance Gap

    5.00000-Star Rating

  • Anthony Godden

    Extremely helpful and good prices . Details explained very simply over phone

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Lynne Barber

    Easy webpage to navigate. Comprehensive easy to understand comparison quotes. Saved £110 on previous quote like for like.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Chloe Gillies

    Easy to complete and heard good things

    Policy: Finance Gap

    5.00000-Star Rating

  • Steven Mason

    So simple to use and set up online , and best of all 1/3 Rd of the price the car dealer was offering for exact same service 5* A+ from me

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Angela Davies

    Very competitive significantly lower than Skoda main dealer quote. On line application simple to use. Recommended

    Policy: Return to Invoice

    5.00000-Star Rating

  • Megan Wilson

    Easy and professional.

    Policy: Finance Gap

    4.00000-Star Rating

  • Jason Priestley

    Quick and easy.

    Policy: Finance Gap

    5.00000-Star Rating

  • Ronald Dent

    Fast easy and cheapest around, fantastic

    Policy: Finance Gap

    5.00000-Star Rating

  • Simon Patterson

    From quote to completion this was the easiest process i have ever done. I thoroughly recommend you to anyone.

    Policy: Return to Invoice

    5.00000-Star Rating

  • PETER WILD

    USED YOU IN THE PAST FOR THE LAST TWO CARS ALWAYS HELPFUL WHEN CONTACTED.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • PETER OLIVER

    Quick, simple process and a well-priced policy too

    Policy: Return to Invoice

    5.00000-Star Rating

  • lisalotta boom

    Great,and I sell this as a car sales executive.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Michael Freebury

    Very good price and quick and easy to set up! 5 year return to invoice GAP policy, which I struggled to find anywhere else and certainly could not beat this price. Policy documents emailed to me in full, in seconds!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Stephen Piper

    Simple to use and is now the second policy I have purchased

    Policy: Return to Invoice

    5.00000-Star Rating

  • Edward Cheney

    Very straightforward and easy to purchase on the website We were quoted £330 from a VW dealer for our Cooper S we purchased for £12500 but DirectGap offered us 3 yrs for £129 a substantial saving. Guess the proof of the pudding will come down to if we ever need it but I’m confident Direct Gap will be up to the job

    Policy: Return to Invoice

    5.00000-Star Rating

  • Christopher Brier

    Win, win, win. Great cover at a good price, and an easy process on-line.

    Policy: Finance Gap

    5.00000-Star Rating

  • Alan May

    Good cover at a competitive price , plus the option to defer for 12 months on new vehicles is very welcome.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Michael Collier

    Second time using direct gap

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Chris Tyerman

    Easy, comprehensive and good coverage

    Policy: Vehicle Replacement

    5.00000-Star Rating