Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 12039 reviews

5 Star
11263
4 Star
768
3 Star
7
2 Star
1
1 Star
0
  • Darren Hendry

    Not the cheapest but appears to be a good level of cover over the length of time (4yrs) so would defo recommend

    Policy: Return to Invoice

    4.00000-Star Rating

  • Jamie Fraser

    Very impressed with the price compared to the main dealership this will be the 4th policy I’ve bought over the years.

    Policy: Finance Gap

    5.00000-Star Rating

  • Sam Atkinson

    Called to ask a few questions and James was clear, precise and helped me understand it. Very pleased with the whole service

    Policy: Return to Invoice

    5.00000-Star Rating

  • Paul Wareing

    Simple to use online application. Completed in 5 minutes, a couple of queries answered straight away over the phone by Paul. Highly recommended, just hope never required. Thank You

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Russell Dickens

    I read the reviews before I bought the policy and saw the positive comments. Straight forward procedure and the cost of the policy was a fraction of the price of policies from dealers.

    Policy: Finance Gap

    5.00000-Star Rating

  • Lee Hobbis

    Recommended by a friend - simple and easy to use and clear explanation of different policies :)

    Policy: Return to Invoice

    5.00000-Star Rating

  • Jacqueline Wyatt

    This is the first time I have brought a new car and this website made it really clear what all the different options were. Prices are the best I have seen whilst looking, would definitely recommend to friends

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Mike Vigna

    We have Used you before and no complaints

    Policy: Free Gap Insurance

    5.00000-Star Rating

  • Eric Stone

    Quick, simple and easy to do, also only 50% of what dealer was asking!! Win Win!!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Nigel Britten

    Easy to use web site and accommodated inputting the car details manually as the registration was not being recognised because a private plate was being put on the car. One third of the cost the Garage quoted me!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Anthony Stevens

    A very easy process & the premiums are significantly more reasonable than those offered by motor traders in my experience .

    Policy: Return to Invoice

    5.00000-Star Rating

  • john nitka

    easy site to use and value for money against other companies

    Policy: Finance Gap

    5.00000-Star Rating

  • CLIVE BRISTOW

    Quick, straight forward and much less expensive than going through a dealer.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Amy Heap

    So quick and easy to get set up! Amazing!!

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Sally

    Quick, easy and excellent value for money. The policy examples take the headache out of making sure you understand what you are buying and choosing the right type.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Keith Bishop

    A very easy process. We have used Direct Gap several times now & have found them very helpful if we had any questions about the policy.

    Policy: Finance Gap

    5.00000-Star Rating

  • Kevin Osborne

    Less than half the price I was quoted by the main dealer, it’s like for like policy RTI, happy happy for 4 years knowing I am covered should the worst happen, thank you

    Policy: Return to Invoice

    5.00000-Star Rating

  • Kingbaddog

    Easy to understand with lots of detail explaining possible questions

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • TOBY SYMONS

    Simple process to obtain quotation and proceed with purchase. Much better value than dealer/garage.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • TOBY SYMONS

    Simple process to obtain quotation and proceed with purchase. Much better value than dealer/garage.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Sarah Plummer

    Very easy site to use and brilliant affordable policy, reassurance for the finance on our new car.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Gary Lancashire

    Used before for my wife's car much cheaper than the dealer quote and better cover

    Policy: Finance Gap

    5.00000-Star Rating

  • Marion Jordan

    Really easy to apply for the insurance and documentation is very clear.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Richard Jones

    Hopefully I got the policy I wanted. Useful to call first as I discovered that despite wanting the 'top' policy I was made aware that being for an all electric vehicle, the policy might revert to the 2nd policy 'price paid' as the EV's specs are changing so rapidly. I still decided to go for the top policy but the agent volunteered the info immediately. Good service.

    Policy: Vehicle Replacement

    5.00000-Star Rating