Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 13010 reviews

5 Star
12185
4 Star
814
3 Star
9
2 Star
2
1 Star
0
  • i always use direct gap good prices and affordabilty

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • A great easy process at a great price would recommend to family and friends and would definitely use direct gap again

    Policy: Return to Invoice

    5.00000-Star Rating

  • So easy and simple and great value!! Second car I’m using them with and gives me great peace of mind when driving

    Policy: Return to Invoice

    5.00000-Star Rating

  • Quoted £799 elsewhere, only £399 at Direct Gap for better cover! Brilliant.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • As not very computer or tech savvy found site easy to use.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Very quick and easy to set up online. 2-3 times cheaper than other sites

    Policy: Finance Gap

    5.00000-Star Rating

  • Always pleased with price, normally call as well and always helpful, recommended my daughter, who also got a good price.

    Policy: Finance Gap

    5.00000-Star Rating

  • Direct Gap provide very useful information on their website, to enable the most suitable insurance to be purchased, and the on-line purchasing tool was so easy to use. I got stuck on one question and called the Direct Gap number and, amazingly, it was answered [by a human being] in under one minute - despite Covid-19 restrictions. The assistant was most helpful. Oh, and the price was fantastic - half of the dealer's quotation for a better product. What's not to like ?

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Fast and efficient, have insured a couple cars with these guys, hopefully never have to claim but it definitely does give assurance. Really pleased with the whole idea.

    Policy: Finance Gap

    5.00000-Star Rating

  • So easy to put in place and such peace of mind!!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Fab site, fab service, so easy to do on-line!!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Very easy and Affordable! Great peace of mind and a must when buying a vehicle on finance!

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Very pleased with the service & this is my 2nd time of buying gap insurance from you

    Policy: Return to Invoice

    5.00000-Star Rating

  • Very professional and smooth transaction

    Policy: Finance Gap

    5.00000-Star Rating

  • Easy and very straight forward. Its the same underwriters as the policy from my car dealer were offering.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Second time we have used Direct Gap, would highly recomend.

    Policy: Return to Invoice

    5.00000-Star Rating

  • £300 cheaper, for the same cover, as the quote from my dealer.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Super Easy and Fast. Always save £100's buying through direct gap instead of the car dealer ship.

    Policy: Finance Gap

    5.00000-Star Rating

  • Excellent service, great web site which is backed up by lots of 5 star reviews convinced me to go ahead with a policy from Direct Gap , plus I saved 50% on the price of a similar policy from the dealer who I am buying the car from ! What's not to love. Thank you

    Policy: Finance Gap

    5.00000-Star Rating

  • Easy website to navigate.Clear examples of how each policy works.Very competitive price.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • 2nd car covered by this company, half the cost of the main dealer.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • If only life was as simple as setting up this policy ! Very easy & quick to create online. Customer services also returned my missed call and answered a few queries I had. 5* rating from me. Would highly recommend.

    Policy: Finance Gap

    5.00000-Star Rating

  • Free 14 day gap insurance what is there too not like!

    Policy: Free Gap Insurance

    5.00000-Star Rating

  • Happy to help very efficiently and great service, highly appreciated for your help and support

    Policy: Finance Gap

    5.00000-Star Rating

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