Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 9531 reviews

5 Star
8976
4 Star
553
3 Star
2
2 Star
0
1 Star
0
  • John Drabble

    Thanks to Hayley for explaining the differences between the various policy options. The rest of the process was seamless and a very competitive rate. We now have GAP insurance cover with Direct Gap for both of our cars. Highly recommended.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Dean Elson

    Excellent service, easy to do online, A+++

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Davis Emillie

    VERY EASY TO MANAGE SITE, MAKES INSURANCE PURCHASE A DREAM!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Sharon Clark

    Excellent product. Saved £160 on the dealer's price AND got an extra year!

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Sarah Barlow

    I spoke to Hayley on the phone, who helped me with the questions I had about the policy, she was very friendly. The price is a lot cheaper than competitors and very straight-forward to set the policy up.

    Policy: Finance Gap

    5.00000-Star Rating

  • Kirsten Taylor

    used before, never needed to claim and hopefully we won't but good to know its covered

    Policy: Finance Gap

    5.00000-Star Rating

  • MARK HUDSON

    Spot on, great service, very quick and easy!!

    Policy: Finance Gap

    5.00000-Star Rating

  • L RUSHFORTH

    Transparent and easy cover within 5 mins. I work for a GAP company but chose my RTI/Finance policy from here with a 70% saving!! Received my docs immediately. Very impressed 👍🏼

    Policy: Finance Gap

    5.00000-Star Rating

  • Beth

    Brilliant value...Over 50% cheaper than using the one quoted at the Audi dealership AND for an extra year!!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Mike Pannell

    My wife had to claim after a total loss and everybody was very supportive.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Carl Sparrow

    Quick and easy to apply and good price in comparison to others

    Policy: Finance Gap

    5.00000-Star Rating

  • Christopher Byrom

    Been using Direct Gap for +10 years. Simple and straightforward.

    Policy: Finance Gap

    5.00000-Star Rating

  • Patrick Fry

    Clear and concise information. Substantially cheaper than Mercedes own GAP insurance.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Michael Phillips

    Easy to purchase. Brilliant value for money compared to dealer prices. Well done Direct Gap.

    Policy: Return to Invoice

    5.00000-Star Rating

  • James Alexander

    Easy to complete, instant response from Direct Gap adviser. Done in 5 Minutes and 50% cheaper than dealership.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Robert Middlemass

    Straight forward, easy to understand, and a great price for GAP insurance, almost 50% cheaper than other insurers. Thank you Direct Gap.

    Policy: Finance Gap

    5.00000-Star Rating

  • Susan Ellis

    My husband took out your insurance after researching prices etc with other companies and advised me to do the same with my new car.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • keith knight

    Seamless and loads cheaper than the £299 a main dealer quoted for the same thing and peace of mind.

    Policy: Finance Gap

    5.00000-Star Rating

  • Paul Blenkinsop

    Second time I have used direct gap for my car gap insurance. So simple to set up. Excellent cover policy to suit my needs and a great price too. Less than £200 for 4 years cover on a brand new BMW X3. Superb

    Policy: Finance Gap

    5.00000-Star Rating

  • Garry Mason

    I have been using Direct Gap Insurance for a number of years and it definitely gives me peace of mind . Cars can be very expensive and as we all know and once you drive it of the forecourt the price drops. Recently I had a car written off , not my fault may I add . I only had the car for 6 months and thankfully I had gap insurance. I would never own a car without taking out gap insurance and I would definitely recommend Direct Gap Insurance. So easy to set up .

    Policy: Return to Invoice

    5.00000-Star Rating

  • floss henderson

    PERFECT!!! This is my second policy and its MUCH cheaper than any other website......quoted, brought and printed within 5mins!

    Policy: Finance Gap

    5.00000-Star Rating

  • Vanessa Bird

    Great customer service when products were described over the phone. Much better price than dealer. Hopefully I won't need to use it, but if I do, I feel confident I will be looked after.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Simon Armstrong

    2nd Policy taken out. Very easy website to use and completed start to finish in 10 minutes.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Susan Perkins

    Incredibly competitive pricing, including cover for things the dealership didn't and all for a much lower price!

    Policy: Vehicle Replacement

    5.00000-Star Rating