Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 10434 reviews

5 Star
9801
4 Star
627
3 Star
5
2 Star
1
1 Star
0
  • Andrew C

    Straight forward purchase, good price - helpful on the phone also.

    Policy: Finance Gap

    5.00000-Star Rating

  • Daniel Coleman

    Easy smooth transaction and better value than the dealers. So glad I chose you guys and didn't fall into the dealer trap. Lets just hope I never have to use the Insurance.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Satvinder Chima

    Easy to use website, very good price way better than the dealerships offers. I would recommend highly anyone looking for Gap insurance to get a quote you will be very surprised how much you could save.

    Policy: Return to Invoice

    5.00000-Star Rating

  • MSS

    Fantastically straight forward website. Loved the examples to explain.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • josephine milewski

    very easy to use site, I did try Admiral but spent ages waiting on the phone, so I saw this page on the web. lots good reviews. I hope I won't need to use this but peace of mind. If I ever need to use this I will give more feedback.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Paul Cowlin

    Easy to use website with clear and concise information. More importantly, significantly less than main dealer prices for their GAP cover.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • John Cardy

    Quick and simple at a good price this is the second time i have used them.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Nigel Bramman

    Lot cheaper than the dealer work colleague recommended you pleased I took his advice

    Policy: Return to Invoice

    5.00000-Star Rating

  • andrew Rigby

    First class. This is the second time I have used this company.

    Policy: Finance Gap

    5.00000-Star Rating

  • Charlotte Kempsell

    Seems easy enough to buy the policy, time will tell, but in the nicest possible way I hope this isn’t required and we have many thousands of happy miles without issue

    Policy: Return to Invoice

    4.00000-Star Rating

  • Alan Denton

    Easy to use application process and very competitive price would recommend this product to anyone looking for gap insurance

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Denise Dunne

    Called spoke to customer service explained everything extremely well.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Daniel Taylor

    Very understandable information on the website, easily makes sense straight away. Incredibly easy to purchase at a great competitive price!

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Robert Davis

    Again, another effortless transaction, very easy to complete and extremely clear navigation.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Tony Morris

    I chose direct gap insurance due to their price and 5 star reviews. It was half the price of car dealer prices.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Michael Anderson

    Really easy to purchase online, Also a third of the price Suzuki wanted from me. Thank you

    Policy: Return to Invoice

    5.00000-Star Rating

  • Colin Reed

    Ease of obtaining policy - excellent. Very easy to contact by phone to clarify that the policy was right for our circumstances.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Michael Satchell

    Good value for money and easy to buy. I hope I never have to make a claim!

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Nick Phillips

    Right Price - good elements in the cover that many others dont give - Theft by keys, no limit to cover value and others

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Chloe Horrocks

    Fabulous service!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Steve Earl

    I have never needed to claim thank god but have used directgap since 2013. Great prices.

    Policy: Finance Gap

    5.00000-Star Rating

  • Alexandra O’Sullivan

    The team are so very helpful when you require any assistance.

    Policy: Finance Gap

    5.00000-Star Rating

  • Joseph Graham

    Dealer wanted £623 for providing this cover. Easy and straightforward to use web site.

    Policy: Finance Gap

    5.00000-Star Rating

  • David Palmer

    Very straight forward to set up and good value compared to the competition.

    Policy: Finance Gap

    5.00000-Star Rating