Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6663 reviews

5 Star
6327
4 Star
331
3 Star
5
2 Star
0
1 Star
0
  • julie vigna

    Been using Direct Gap for last two cars, great service. Started with 14day free gap, will be taking out full cover. Cheaper than dealership. Highly recommend

    Policy: Free Gap Insurance

    5-Star Rating

  • Deirdre McDonagh

    Site is very user friendly, easy to use and very clear questions. It took a matter of minutes to have peace of mind. Thank you.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Emily Rowe

    Very good service, well explained and easy to understand.

    Policy: Return to Invoice +

    4-Star Rating

  • Richard Green

    Loads more cost effective than Mercedes own policy offering!!! Simple to take out too :-)

    Policy: Vehicle Replacement +

    5-Star Rating

  • Richard Hopper

    Recommended by a friend to use your services. Easy to set up, no pressure sales techniques, no hassle and great value for money. Thank you for the peace of mind these policies provide.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Peter Bloxham

    The purchasing process was extremely easy online and the price very competitive with other online offers. My main dealer asked £399 for 3 years cover and it had to start straight away, yet do not need in first year as basic car insurance covers full replacement value in first 12 months. Gap Insurance allows one year deferment, I took a 4 year policy, so effectively am covered for 5 years.......excellent price of £209. Before buying I checked a few points with James online : very professional and helpful advice. So far, outstanding service from Gap Direct. If I ever need their services should my car be written off or stolen, I hope the excellent standard of customer service will continue!

    Policy: Return to Invoice +

    5-Star Rating

  • I Justice

    Dealer quoted £399 for 3 year policy - got the same cover for £99! Bargain.

    Policy: Return to Invoice +

    5-Star Rating

  • Philip Ward

    Website very clear and links provided (both external and attached) give clear explanation and clarification. Policy purchase straightforward and documents available immediately.

    Policy: Return to Invoice +

    5-Star Rating

  • Neil Barratt

    Excellent - simple and very straightforward to set up yet the info available to help make a decision is easy to see and well presented. Many thanks.

    Policy: Return to Invoice +

    5-Star Rating

  • nick watts

    free gap insurance for 14 days FAB

    Policy: Free Gap Insurance

    5-Star Rating

  • Lee

    This is the third time I have used direct gap for my insurance on my contract hire cars. Easy to do and always a competitive price.

    Policy: Finance/Contract Hire

    5-Star Rating

  • S Elliott

    Recommended by a member on Peugeot 3008 Forum

    Policy: Return to Invoice +

    5-Star Rating

  • Della J Black

    So simple, so fast, and from the experience of family, a great company if you ever have to make a claim!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Jerry Edgar

    Gap quoted by dealer was £395.Direct Gap was £109.What a difference!!!

    Policy: Finance/Contract Hire

    5-Star Rating

  • David T

    Clear policy wording & very simple to put the policy in place for extra peace of mind.

    Policy: Return to Invoice +

    5-Star Rating

  • Susan Hedley

    Really quick and easy to use website - very user friendly. Would recommend.

    Policy: Finance/Contract Hire

    5-Star Rating

  • JEFF BROWNLEE

    Great service as always

    Policy: Vehicle Replacement +

    5-Star Rating

  • Gerry Howley

    excellent easy to use site and great price. I will recommend you in future

    Policy: Finance/Contract Hire

    5-Star Rating

  • A Anderson

    Easy website to use, saved me £££'s on dealers prices ..very happy!

    Policy: Return to Invoice +

    5-Star Rating

  • Joshua O'garro

    This made it so easy for me to purchase gap insurance, when looking at other sites it's daunting when you see the prices of other companies but I am really pleased I was able to purchase gap insurance from your company.

    Policy: Return to Invoice +

    5-Star Rating

  • V.Tariq

    Very easy to obtain a quote from the website. Purchasing the policy was fast and efficient. Very competitive price. Great job!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Gillian Clark

    Very helpful gentleman when I called for advice and a very quick easy and simple process ( and much cheaper than the dealer !)

    Policy: Vehicle Replacement +

    5-Star Rating

  • john harris

    very helpful on helping me choose the right policy for me very easy to use online hopefully they live up to there 5 star if anything unforeseen happens

    Policy: Return to Invoice +

    5-Star Rating

  • Cliff

    Excellent website ,had to contact by phone with a couple of questions & they were answered clearly, by very helpful staff.

    Policy: Agreed Value

    5-Star Rating