Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 8223 reviews

5 Star
7777
4 Star
441
3 Star
5
2 Star
0
1 Star
0
  • Robert Turner

    Simple website, excellent design and good products. Very pleased so far.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Sarra Freeman

    Very easy to do business with. Have used you before and recommended several people to you. I will continue to do so.

    Policy: Return to Invoice +

    5-Star Rating

  • mariya khlyupina

    Website really easy to use, options and guide provided which helped in choosing the correct cover for me. Examples given were really useful!

    Policy: Finance/Contract Hire

    4-Star Rating

  • Graham Wood

    Excellent service, website clear answered all my questions. Great price

    Policy: Vehicle Replacement +

    5-Star Rating

  • Dave Davies

    Recommended by a friend and found to be much cheaper than what main dealer tried to sell me,they wanted £579 as opposed to £179 that I paid here.Seemed to be for the same cover as well . Easy to set up and clear pricing policy also,no messing about with details that are not needed to cover my car. only hope that I never have to use it.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Alexander Roy

    A very good product, I found it easy to read into policy details etc. and the purchasing process was smooth. Thank you

    Policy: Vehicle Replacement +

    5-Star Rating

  • Chris

    Quick and simple! Brilliant!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Tom Froggatt

    5*

    Policy: Return to Invoice +

    5-Star Rating

  • Philip Corns

    Very good price, easy website to use. All done in quick time. Excellent.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mr M Purewal

    Plenty of information for each policy - Examples were very useful.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Neil

    Had a couple of queries on Policy Wording, phoned Contact number and was satisfied with clarification received from James. Online Application straight forward. Within minutes, Payment Receipt & Policy (PDF) received via e-mail.

    Policy: Return to Invoice +

    5-Star Rating

  • Lee Kitchen

    Very good

    Policy: Vehicle Replacement +

    5-Star Rating

  • Andrew Paton

    This is my second policy with Direct Gap and I couldn’t be happier. Peace of mind when it comes to my car.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Karen Trotter

    Easy process to complete and a lot cheaper than what the Dealer was wanting to charge me for the same insurance. Would certainly recommend you to anyone else

    Policy: Vehicle Replacement +

    5-Star Rating

  • Chris Lane

    No fuss excellent service

    Policy: Vehicle Replacement +

    5-Star Rating

  • Alexander Dobbie

    Good service, easy to use and just the policy I want.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Christopher Hunton

    Used before for wife's car - much better value than dealer offer again.

    Policy: Vehicle Replacement +

    5-Star Rating

  • steve w

    Excellent. A vast saving on rip off policies offered by main dealers

    Policy: Return to Invoice +

    5-Star Rating

  • Mark

    Very well priced and went through straight off. Can also use PayPal as well.

    Policy: Finance/Contract Hire

    5-Star Rating

  • R Donnelly

    very easy - second time using you have recommended to others

    Policy: Return to Invoice +

    5-Star Rating

  • Ann

    Less than half the price of dealer. You can see the policy before you commit to buy. I think I've done the right thing. Excellent reviews.

    Policy: Return to Invoice +

    5-Star Rating

  • Fiona Campbell

    Easy to select policy, clear wording and T&Cs, huge price difference between Direct Gap and the dealer policy.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Nathan Croker

    Very quick and easy - thank you. Referred to from an existing customer who already has multiple policies with yourself, so maybe you can give them a discount next time! :-)

    Policy: Finance/Contract Hire

    5-Star Rating

  • Kelly

    Returning customer :)

    Policy: Return to Invoice +

    5-Star Rating