Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

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  • steve rowley

    better than any car dealer who don't seem to want to sell you anything !

    Policy: Return to Invoice +

    5-Star Rating

  • Lesley Smith

    I would highly recommend Direct Gap. Paid out £10k on a policy for a previous car without any dramas.

    Policy: Return to Invoice +

    5-Star Rating

  • Julian Willis

    Quick, easy and covered!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Graham Dickinson

    I chose Direct Gap because of the good reviews and that fact that they were not the cheapest. I would rather pay a little more and be sure of a company that does not try to avoid paying out in the unfortunate event that a claim has to be made.

    Policy: Return to Invoice +

    5-Star Rating

  • Mark Shillito

    I rang to ask about the differences between policies before purchasing and a very pleasant lady talked me through the main differences. I was expecting to be asked to sign up there and then, but there was no pressure and I finally purchased a policy after getting my new car. Well done ! ( Hopefully I'll not need to use it )

    Policy: Return to Invoice +

    5-Star Rating

  • lynsey pattison

    Excellent phone staff and really easy to apply online too

    Policy: Vehicle Replacement +

    5-Star Rating

  • neil jones

    Fantastic value and the simplest of policies to arrange. A third of the cost compared to GAP insurance offered by the dealership

    Policy: Return to Invoice +

    5-Star Rating

  • John Evans

    Very Good and very friendly service when I contacted you regarding a couple of questions.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Jennifer Grove

    easy to use web site

    Policy: Return to Invoice +

    5-Star Rating

  • Shane Cooper

    Purchased without a hitch, hopefully I will never have to use it :-)

    Policy: Return to Invoice +

    5-Star Rating

  • K P Selman

    Excellent offer and easy to navigate and understand which insurance is needed.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Victoria Thorp

    Great value product. Easy to use online purchase.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Elizabeth Cartlidge

    Easy to use website. Excellent process from start to finish

    Policy: Vehicle Replacement +

    5-Star Rating

  • Richard Jenkinson

    Great price compared with main dealers easy to complete have used on all my cars over the years 5 stars would recommend

    Policy: Return to Invoice +

    5-Star Rating

  • Ann Radford

    Really simple to use, and answered all my questions which I thought I would have had to ask a customer service person. Great price, £120.00 cheaper than Skoda gap insurance.

    Policy: Return to Invoice +

    5-Star Rating

  • David Taylor

    It's the first time I have had to buy Gap insurance on a vehicle. This was the best quote I could find considering the finace company I got the car from tried to sell me a quote at £400 for 4 years.

    Policy: Finance/Contract Hire

    4-Star Rating

  • Chris warren

    Excellent service 5 star.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Brad

    Quick and easy service - Perfect in the day and age of lengthy form filling!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Chris Allen

    Great value for unlimited claim amount. You provided the cheapest quote I received.

    Policy: Return to Invoice +

    4-Star Rating

  • Neil Chason

    Quick and easy quote, simple to understand policy wording. Instant emailed the policy, a very quick and simple process all round

    Policy: Return to Invoice +

    5-Star Rating

  • Omar Jerome Fitzpatrick

    Painless experience. Cheers for the free temporary cover. I will definitely be back to sign up for full package.

    Policy: Finance/Contract Hire

    5-Star Rating

  • A Kenny

    2nd vehicle covered with Direct Gap - very easy and a lot cheaper than policy offered by dealer

    Policy: Return to Invoice +

    5-Star Rating

  • David Owen

    No fuss, no change to claim limit on final quote. Straightforward transaction won the day

    Policy: Return to Invoice +

    5-Star Rating

  • ANTHONY WRIGHT

    So easy to set up and very well priced

    Policy: Vehicle Replacement +

    5-Star Rating