Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • Darren

    Easy to quote, £645 cheaper than dealer and a more comprehemsive policy.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Garry Oakley

    Excellent, good info on website and very quick to purchase. Also saved me £300!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Lucie

    Highly efficient and understandable service

    Policy: Vehicle Replacement +

    4-Star Rating

  • Jon Best

    Excellent, quick service. Simple and great VFM.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Alan Arnsby

    I cancelled my GMAC policy after they refused to give me any credit for the unused period of my 4th policy with them and saved 35%. Nice people who and nice to deal with. Well done

    Policy: Vehicle Replacement +

    5-Star Rating

  • Richard Riccalton

    Most cost effective quote among approx 4 quotes I obtained. Also liked the fact that claim limit is unlimited, whereas most quotes asked me to state a limit, which then becomes a bit of a guess.

    Policy: Return to Invoice +

    5-Star Rating

  • Michael Heywood

    Great advice over the phone, and the policy was over £300 cheaper than the dealer's equivalent.

    Policy: Return to Invoice +

    5-Star Rating

  • Neil Plank

    Nice and easy Thanks you and good price A+++

    Policy: Return to Invoice +

    5-Star Rating

  • David Brewis

    Really easy to arrange with minimum amount of paperwork. Contacted them by phone for advice on the best policy, advice was good and easy to understand. Substantial savings against Mercedes dealership policy which was offered.

    Policy: Return to Invoice +

    5-Star Rating

  • Kerry Hartnell

    I took a policy out with car dealership with my last car paying £500 for 4 yrs. So when we bought this new car for just under £15k we decided to see if we could get Gap insurance directly and cut out the middle man, so happy we did. We were quoted £400 for a 4 year policy, we bought direct and paid £219 for 5 years and the policy is like for like what we would have had from dealer.

    Policy: Return to Invoice +

    5-Star Rating

  • Ernest Manton

    I have found this very help full after discussing this today with your office 23/10/17.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Simon Davidson

    I have used your web site and services on many occasions and I am always very happy with your service.

    Policy: Return to Invoice +

    5-Star Rating

  • Michaela 💜 Radford

    Fab service and saved me over £100 as quoted from the garage for like for like GAP insurance!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Roger White

    For a first time gap insurance purchaser, it couldn't have been more simple. Also, far cheaper than what my dealer wanted to charge.

    Policy: Return to Invoice +

    5-Star Rating

  • Ann Peasgood

    All very straight forward and site easy to use. Just saved me almost £300

    Policy: Return to Invoice +

    5-Star Rating

  • CHRIS GEE

    Easy to complete the transaction, reasonable price and covers a lease car that is just over one year old. Covers to the end of a three year lease contract. Not all companies do this

    Policy: Finance/Contract Hire

    5-Star Rating

  • Richard Hill

    Very straightforward process and by far best value for money across numerous websites

    Policy: Return to Invoice +

    5-Star Rating

  • Claudio Serra

    Very good offers also contacted the firm by telephone, a very helpful and friendly staff.

    Policy: Vehicle Replacement +

    5-Star Rating

  • CONNOR COUSLAND

    Great site , very easy to use . I needed help and called the number and was helped by Ray Davis and continued on with my purchase . Will recommend. Cheers Team

    Policy: Vehicle Replacement +

    5-Star Rating

  • Steve Arnold

    Great website, quick & easy to use - plus saved over £250 on what the dealer offered me...!!

    Policy: Return to Invoice +

    5-Star Rating

  • Abigail Cockroft

    Baffled by all these new insurance policies sold by the dealer. Really helpful, reassuring advice given by your rep on the phone. Very grateful.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mark Nykoniw

    Quick, easy and simple to us. Hope I will never have to us the policy.

    Policy: Vehicle Replacement +

    5-Star Rating

  • T Kellett

    This is the second time I've used Direct Gap. So easy to setup the policy online and much better price than the dealership!

    Policy: Return to Invoice +

    5-Star Rating

  • Liam

    Competitive prices and levels of cover, especially when compared to main dealership products. Easy to order and pay. Hopefully never have to use it, but peace of mind.

    Policy: Return to Invoice +

    5-Star Rating