FCA Status
From 1st March 2026, Direct Gap is administered by Sura Group Limited of 1 Neville Street, Leeds, LS1 4DW, with company registration number 16964263.
Sura Group Limited is Authorised and Regulated by The Financial Conduct Authority. FCA Firm Reference No. 1055789.
We are fully compliant with the Data Protection Act and are registered with the ICO under registration number ZC099341.
Our commitment to providing high-quality insurance products and excellent customer service remains unchanged. If you have any questions, please feel free to contact us at [email protected]
Thank you for choosing Direct Gap.
See what our customers are saying about us
We’re rated 4.9 out of 5 across Trustpilot, Feefo and Google, based on more than 14,000 reviews.
Karen Sheppard
Great customer service this evening. Friendly and knowledgeable. I would def recommend.
Steven Moore
Very straightforward to set up and I have had the unfortunate experience of needing to use it and they were very easy to deal with and get the claim paid.
Marc Davies
Excellent customer service with products to match!
Ben Spencer
Great service and value for money as usual. We have 3 cars with Direct Gap and wouldn't go anywhere else!
Alison Reeve
Great value for money I was offered Gap at the dealership, and this offers better cover. I saved over £100 and have this cover for 5 years. The expensive dealer cover was only for 3 years, so very good value. My partner will use these when he upgrades his vehicle next year. Information very clear to understand.
Ravinder Phull
Best price cover for the value of the vehicle. One third of the amount offered by the dealer for a better policy. Easy to use web site. Will recommend to others.
W Grant
This will be a brilliant purchase if I never have to use it as policy offered at the dealers was 4 times what I have just paid. It was very simple to complete the application download and print the documents. Thank you for this reasonably priced product.
Vanessa Banks
This is the 2nd policy I have taken out as their cover is very competitive. Website super easy and quick to navigate as well.
Stella Smith
Fast easy policy quote and set up. Have used Direct Gap for my last 3 cars. Would highly recommend!
Alan Stewart
Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very competitive and cheaper than most. I also liked the higher amount the policy would pay towards the motor insurer's excess, that persuaded me to choose Direct Gap.
Hannah Kinghorn
I purchased GAP Insurance 4 years ago with my Land Rover through Direct Gap. Direct Gap arranged a Pro-Rata refund for my policy as unused. This is the reason I have returned and used them again.
Steve
I have used Direct Gap on several occasions and always with no issues. The site is easy to navigate, and when I have spoken to the team, they have always been polite and very helpful.
John Howard
Great product at a very competitive price. It’s one of Autotrader Magazine's highly recommended buys. I couldn’t complete the purchase online, and the lady I spoke to in the office was excellent. Courteous, knowledgeable and efficient. Highly recommended.
June Goldstone
They are very good and once contacted things are done almost immediately. Elizabeth is brilliant. My whole family use Direct Gap and lots of friends also use them. I would highly recommend them to anyone
Mr Martyn Dollery
Excellent. Easy to use website. Everything explained thoroughly. Good value insurance cover. Helpful staff if you need to talk to someone. Couldn't be happier with the service and product.
Mrs Lisa Billett
Excellent personal service and very efficient. I have been with them for many years and would highly recommend them.
