Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 8223 reviews

5 Star
7777
4 Star
441
3 Star
5
2 Star
0
1 Star
0
  • Emma Mason

    Clear policies, I liked the 'example' policies for each option—very useful to help me decide on which GAP to buy.

    Policy: Return to Invoice +

    5-Star Rating

  • Joan Buttle

    All my questions were answered clearly and I was left knowing exactly which policy to buy. I am happy with the purchase I have made which was cheaper and over a longer term than the one offered by the showroom.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Catherine Owen

    Website really easy to use and very reasonable prices. The dealer was wanting over £200 more!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Mark Copping

    Quick and easy. Like the fact you get a cost before putting personal details in

    Policy: Vehicle Replacement +

    5-Star Rating

  • S Lacey

    Very easy service to use and nearly 40% cheaper than previously quoted.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mrs G Winwright

    Straight forward to complete online,excellent value for money, I hope I don't need to use the policy but it's good to have the piece of mind with the policy.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Ann Williams

    Easy to navigate website easy to buy, good value. Far cheaper than i was asked to pay at dealers.

    Policy: Return to Invoice +

    5-Star Rating

  • Jo Goldstraw

    Easy to apply and clear and easy to understand what each policy covers. Peace of mind for the rest of my contract for a reasonable cost.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Maurice Stray

    Fantastic it was so easy and a fantastic price . I would like to thank every at Direct Gap for wonderful service.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mr J Mitchell

    Easy and straight forward. Made quick clarification call about personal plate transfer before purchasing policy.

    Policy: Return to Invoice +

    5-Star Rating

  • Wendy Newman

    Very good competitive price for 4-year cover. Beats ALA who I used to be with. Good easy-to-use website too!

    Policy: Agreed Value

    5-Star Rating

  • Nicola D

    Quick online, helpful by phone. Less than half the price the dealership quoted me for gap cover, for a broader product. Happy!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Andrew Simpkins

    Called a couple of times to ask questions and both people were very helpful. I didn't catch the name of the first person, the second person was Ray Davis, both provided great service.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Paul Rennie

    SECOND POLICY PURCHASED FROM DIRECT GAP. SEAMLESS, EFFORTLESS PROCESS

    Policy: Return to Invoice +

    5-Star Rating

  • Patricia Axon

    Seems quite simple

    Policy: Finance/Contract Hire

    4-Star Rating

  • Matthew

    Really easy website to use, competitive and had the policy documents instantly. Best reviews on the market!

    Policy: Return to Invoice +

    5-Star Rating

  • Nicole Hickman

    Great service, super quick & brilliant price. I've always purchased my GAP via the dealership and it's always cost me c. £500 for a policy that didn't even cover the full term of my PCP. This is super comprehensive cover at such a low cost. I have recommended you to a few people!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Francesca Gilbert

    Having just bought my car, GAP Insurance gives me the peace of mind that should anything happen I will not be left with a large finance bill to pay. The website is very easy to navigate and the price is much better than the one quoted by my dealer. I just hope I never have to make a claim!

    Policy: Return to Invoice +

    5-Star Rating

  • Matt Jones

    Very easy to use website to purchase GAP insurance for my car with lots of information to make sure I was purchasing the correct insurance for my needs.

    Policy: Return to Invoice +

    5-Star Rating

  • Mobin

    Got an honest person that gave me the right quote that suits me at a very competitive price. Plus based in uk.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Ellie Nwolie

    Quick and easy! This was the cheapest price I found for gap insurance - much better than the dealership's offer of £399, and includes so many more benefits for less than half of that amount!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Catriona Campbell

    Elizabeth Ruane very helpful, and easy to contact. Website easy to use and intuitive. Quick quotes which I needed and can use PayPal so feel more secure!

    Policy: Vehicle Replacement +

    5-Star Rating

  • James Slater-Booth

    I've used your company for a number of years and am very impressed very easy to use and great prices too.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Karen Skuse

    The terms and cost of this policy are excellent. I've only just purchased it, so I can't make a comment about a claim. The peace of mind when buying a new car is worth every penny knowing that I will not be left with any debts if the car is written off. A bonus - I'm supporting a local company :-)

    Policy: Return to Invoice +

    5-Star Rating