Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 7053 reviews

5 Star
6698
4 Star
350
3 Star
5
2 Star
0
1 Star
0
  • Mark Nykoniw

    Quick, easy and simple to us. Hope I will never have to us the policy.

    Policy: Vehicle Replacement +

    5-Star Rating

  • T Kellett

    This is the second time I've used Direct Gap. So easy to setup the policy online and much better price than the dealership!

    Policy: Return to Invoice +

    5-Star Rating

  • Liam

    Competitive prices and levels of cover, especially when compared to main dealership products. Easy to order and pay. Hopefully never have to use it, but peace of mind.

    Policy: Return to Invoice +

    5-Star Rating

  • A Snowdon

    Good website and excellent value.

    Policy: Return to Invoice +

    5-Star Rating

  • May Patrick

    Very easy site to use. I like the specific definitions and FAQ's

    Policy: Vehicle Replacement +

    5-Star Rating

  • john stephenson

    I will be putting a private plate on the car will there be a charge to change the details for this?

    Policy: Return to Invoice +

    5-Star Rating

  • P Goff

    The recommendations were spot on. Everything was explained over the phone and the written details on the web site were clear and gave me confidence to feel sure about the policy.

    Policy: Vehicle Replacement +

    5-Star Rating

  • MICHAEL STAFF

    Made a comparison with several other sites . Found your web site easy to follow and the rate competitive.

    Policy: Vehicle Replacement +

    4-Star Rating

  • M McKay

    Much, much cheaper than the dealer price. Delighted!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Liz Awere

    Easy to use online tool. Much cheaper than gap sold by dealer.

    Policy: Finance/Contract Hire

    4-Star Rating

  • Olwen Statham

    Brilliant cover at a great price. Highly recommend this company for gap insurance.

    Policy: Return to Invoice +

    5-Star Rating

  • Duncan Gray

    What a great service and easy to use website - even for a 56yr old technophobe! And less than half the price the dealer quoted. Nice one!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Bill Westhead

    First class. Easy & intuitive website & good prices

    Policy: Finance/Contract Hire

    5-Star Rating

  • Anita

    Hopefully I won't need this insurance but it's good to know I'm covered for the next 4 years. The site is easy to use and the examples made it really easy to choose the best cover for me.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Dhiren Patel

    Over £500 cheaper than the dealer offering. Quick and easy

    Policy: Finance/Contract Hire

    5-Star Rating

  • E W Coe

    Competitive price and good website.We have used Direct Gap before and they were very helpful.

    Policy: Return to Invoice +

    5-Star Rating

  • Paul

    Easy to set up and customer service very helpful and explained everything well.

    Policy: Vehicle Replacement +

    5-Star Rating

  • liz jefferson

    Form and website is very professional and easy to use and to understand. spoke to a man early this morning who explained different covers as i was unsure which one to have . really helpful. so have purchased the vehicle replacement cover.

    Policy: Vehicle Replacement +

    4-Star Rating

  • Keith Myall

    Straightforward and easy to understand, far cheaper than the dealers offering, quick to set up and purchase with immediate document provision.

    Policy: Return to Invoice +

    5-Star Rating

  • Jan Lifton

    User-friendly website, easy to navigate and more straightforward than others I tried. A reasonable price as well.

    Policy: Vehicle Replacement +

    5-Star Rating

  • julie vigna

    Been using Direct Gap for last two cars, great service. Started with 14day free gap, will be taking out full cover. Cheaper than dealership. Highly recommend

    Policy: Free Gap Insurance

    5-Star Rating

  • Deirdre McDonagh

    Site is very user friendly, easy to use and very clear questions. It took a matter of minutes to have peace of mind. Thank you.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Emily Rowe

    Very good service, well explained and easy to understand.

    Policy: Return to Invoice +

    4-Star Rating

  • Richard Green

    Loads more cost effective than Mercedes own policy offering!!! Simple to take out too :-)

    Policy: Vehicle Replacement +

    5-Star Rating