Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 12645 reviews

5 Star
11837
4 Star
798
3 Star
8
2 Star
2
1 Star
0
  • Easy and quick to get the quote and get everything set up. One of the most competitive prices on the market!

    Policy: Finance Gap

    5.00000-Star Rating

  • Really helpful over the phone & via email. Much better value than what the dealership offered! Would highly recommend them!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Great customer service assistant Helped explain everything was very open and honest and reassuring

    Policy: Return to Invoice

    5.00000-Star Rating

  • So quick and easy to use with the best price we could find.

    Policy: Finance Gap

    5.00000-Star Rating

  • Really seamless to sort out cover. Best value I could find on the web.

    Policy: Finance Gap

    5.00000-Star Rating

  • Competitive quote , Easy online form to complete transaction. Transferable policy if needed.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Really good price and better value than other companies. I used the phone service and the agent was so helpful and gave lots of advice. Very easy to buy and excellent to see different cover options. Many thanks :)

    Policy: Return to Invoice

    5.00000-Star Rating

  • Wording and terms explained in a easy way. The website is well laid out and again easy to use. Will recommend to others

    Policy: Return to Invoice

    5.00000-Star Rating

  • Paul was very helpful in explaining the different policies and explaining the different options and payment methods.

    Policy: Return to Invoice

    5.00000-Star Rating

  • The best website I have seen for providing Gap Insurance cover. Straight forward to complete application online. Three Benefit options to suit everyone. Best single premium. Highly recommended.

    Policy: Return to Invoice

    5.00000-Star Rating

  • As simple as could possibly be and very prompt payment on my previous policy claim.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Easy to use the web site and very clear Terms & Conditions. Highly recommended.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Only company would offer 4 year deal for replacement gap and was not much different than cost of return to invoice other companies offered for 4 year return to invoice , no brainer really for value & peace of mind

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Easy, clear and a great money saver in comparison to the dealerships offer!

    Policy: Return to Invoice

    5.00000-Star Rating

  • Simple process. Very quick. Also very helpful with enquiries.

    Policy: Vehicle Replacement

    4.00000-Star Rating

  • Easy to buy a policy. I made a mistake on the dates and it was rectifed in minutes.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Quick and simple. Good price. The family have all used Direct Gap. When we have had to make a claim, service was very good.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Easy and competitively priced - I liked the worked examples that show how this insurance works.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Straight forward purchase process - all information needed clearly displayed. Great price compared to leasing company.

    Policy: Finance Gap

    5.00000-Star Rating

  • Excellent as always.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Great service, very easy to use. Total price for the same product is much cheaper than the main dealer! Would highly recommend.

    Policy: Return to Invoice

    5.00000-Star Rating

  • Very competitive pricing.Easy to use website. Excellent FAQ section

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • Good website, clear concise. Good information. Reasonably priced.

    Policy: Vehicle Replacement

    5.00000-Star Rating

  • I was a bit confused by gap insurance and how it works but the lady I spoke to over the phone was so friendly and helpful. Thank you! I received my quote straight away and it was clear and simple to buy the policy.

    Policy: Agreed Value

    5.00000-Star Rating