Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 7887 reviews

5 Star
7474
4 Star
408
3 Star
5
2 Star
0
1 Star
0
  • A Pritchard

    Fantastic Product, Fantastic Price!!

    Policy: Return to Invoice +

    5-Star Rating

  • Margaret Howie

    Very simple process in setting up this policy which I hope I will never have to use. Considerably cheaper than that offered to me by the main dealer for the same cover.

    Policy: Return to Invoice +

    4-Star Rating

  • D Canham

    This is my second Insurance Policy with Direct Gap. Currently a claim in place for the first. So hopefully that will be resolved very shortly or there will be a swift change of star ratings ... lol. That said, after buying your car and funds are tight then don't waste your money on a fancy up-sell fabric protector at £275, invest in Gap Insurance resisting that offered first by the hard selling dealer..... In my case, Dealer £540 (Return to invoice), Direct Gap £280 (Vehicle Replacement).

    Policy: Vehicle Replacement +

    5-Star Rating

  • clair brand

    The website was really easy to use. The product is great value and I particularly like the fact that it can get cover for 5 years most others are only for 3 years. Before buying the car I obtained a quote and rang the call centre to ask some questions. The call centre advisor was really helpful and answered all my questions.

    Policy: Return to Invoice +

    5-Star Rating

  • Maria Johnson

    Simple, clear and informative especially for someone with little knowledge of GAP insurance.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Lyn McEvoy

    this is the first time I have purchased this type of insurance. I now have security if anything happens to my car.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Ron Whitehead

    Seamless and efficient and competitive

    Policy: Vehicle Replacement +

    5-Star Rating

  • C.J.Hillaby

    My rating is based on your performance in answering my questions by telephone and the ease of use of your internet website, clear use of english, and efficiency in completing my application. I felt that the price quoted and level of cover was excellent.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mrs L Dench

    so refreshing to not be hounded by a sales person. really easy website to understand with no complications. will definitely recommend direct gap

    Policy: Return to Invoice +

    4-Star Rating

  • Adele moxon

    You are competitively priced and were very helpful to my partner Peter with his gap

    Policy: Return to Invoice +

    5-Star Rating

  • DAVID WHITE

    Easy to use site, not complicated at all. I would definitely recommend the company to friends.

    Policy: Return to Invoice +

    5-Star Rating

  • Anna Williams

    When I called to discuss the options the guy I spoke to was really good and detailed and explained everything to me. His name was Ray Davis.

    Policy: Return to Invoice +

    5-Star Rating

  • Pierre Turner

    An extremely easy to use website with good explanations as to T & C's. A lot cheaper than the policy offered by the dealer.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Yvonn Egan

    Found the process very easy I was recommend by my Brother

    Policy: Vehicle Replacement +

    5-Star Rating

  • Simone

    My son told me about your site having used it himself. My quote was a lot cheaper than the dealership.

    Policy: Return to Invoice +

    5-Star Rating

  • Chris Heinsen

    My quote was less than half price from the dealership. . This is the second policy I have bought from DG.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Jerry Ford

    A good deal cheaper than the deal quoted by the car sales chaps. Proof of the pudding only in the unfortunate event of eating! Great website - easy to navigate, clear instructions, full details. 10/10, but you'll have to settle for 5/5!

    Policy: Return to Invoice +

    5-Star Rating

  • H Faint

    Extremely competitive price. Dealer was so expensive for exactly the same cover. Would absolutely recommend DirectGap!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Alex Enson

    Great service - good price and very easy and convenient to use.

    Policy: Return to Invoice +

    5-Star Rating

  • Amar Chudasama

    Excellent , very easy and extremely competitive.

    Policy: Return to Invoice +

    5-Star Rating

  • Jonas lesutis

    Brilliant website easy and straight forward to use and highly competitive price. My second car using this company.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Patricia

    Perfect,quick and I saved more than 300 pounds compare to Gap insurance offered from the finance company.Highly recommended!!!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Alexander Muir

    The company I work with have used your service and recommended I get in touch. Now have a policy for my car and my wifes car. better value than the motor dealer and a better policy. Thank you

    Policy: Return to Invoice +

    5-Star Rating

  • Gary W

    VG value

    Policy: Vehicle Replacement +

    4-Star Rating