Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • Peter McGuire

    Excellent value - half the price of the dealer offer and better cover. Highly recommended.

    Policy: Return to Invoice +

    5-Star Rating

  • Daniel Singh

    Superb service i was unsure of a few details to do with the policy rang the office very helpful just purchased the policy will recommend to anyone looking for a Gap policy Thank you

    Policy: Return to Invoice +

    5-Star Rating

  • bob Newcombe

    Good value, covered by FCA, easy website to use, clear terms and conditions.

    Policy: Return to Invoice +

    5-Star Rating

  • Mike Glover

    Nice and easy. Recommended by Which magazine.

    Policy: Vehicle Replacement +

    5-Star Rating

  • James Brown

    Amazing company

    Policy: Finance/Contract Hire

    5-Star Rating

  • J charlton

    The lady on the phone was wonderful. Very helpful and purchasing my product took less than 2 mins online after she had helped me by emailing the quote and links.

    Policy: RTI 15 Month

    5-Star Rating

  • Simon Ayling

    This the second gap insurance I have bought from Direct Gap, returned as was impressed how easy it was to talk to someone when I phoned regarding a previous policy.

    Policy: Return to Invoice +

    5-Star Rating

  • Barry Shuttleworth

    Spoke to DirectGap before going ahead and was very pleased with the person I spoke to: very informative, friendly and no sales pressure to buy there and then! I have now, via the web site, bought a policy which was very easy and quick.

    Policy: Finance/Contract Hire

    5-Star Rating

  • MikeG

    Very easy/good website and saved more than 50% against dealer quote.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Hilary Puckering

    I was getting confused with the information on various we sites but one quick phone call answered my questions and I went ahead and bought the insurance on-line. The gentleman on the phone, I think it was James was very helpful and friendly and said if I had any problems with the purchase not to hesitate to call again as that was what he was there for. Thank you.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Phillip Evans

    Cover was more comprehensive and for longer than competitors. The price was very reasonable too.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Michael

    So easy to complete. The dealership were going to charge £359. Thank you

    Policy: Vehicle Replacement +

    5-Star Rating

  • Peter W

    Very clear website - the best of the several we looked at. A couple of small queries were quickly answered by very friendly and efficient staff. Policy cost less than half the price (and gave more cover) than quoted by the car dealership.

    Policy: Vehicle Replacement +

    5-Star Rating

  • G Shuan

    Great service, great advice given over the phone. Very easy transaction!

    Policy: Return to Invoice +

    5-Star Rating

  • Ashley Mitchell

    Had another policy. Agreement was fantastic. Claimed on it. Very thorough claim advisor a back to the car insurance company. Highly recommended.

    Policy: Return to Invoice +

    5-Star Rating

  • Geoff Meadowcroft

    Simple,straightforward and cost concious (enough about me !) Great product and saved me hundreds against finance company quote...thanx

    Policy: Finance/Contract Hire

    5-Star Rating

  • KATE JARVIS

    Retruning customer beating everyone elses ease of service and prices.

    Policy: Return to Invoice +

    5-Star Rating

  • Sue Ward

    Very helpful agent - quick to answer and very knowledgeable. Really nice to be able to get through to a real person to clarify details!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Graham Ash

    Bought a brand new Audi A4 and the dealers price was more than 50% more even after I contested it with them. Direct Gap was much cheaper with same cover - and easy to buy !

    Policy: Vehicle Replacement +

    5-Star Rating

  • Ollie

    Easy website, well explained product. £380 cheaper than dealership could offer for a more comprehensive level of cover. No complaints so far!

    Policy: Return to Invoice +

    5-Star Rating

  • Wheelieman52

    Well laid out and easy to use website Straight forward purchase Great service

    Policy: Finance/Contract Hire

    5-Star Rating

  • Alison N

    Website was clear and easy to use, massive saving compared to what dealer was offering. Would recommend to everyone.

    Policy: Vehicle Replacement +

    5-Star Rating

  • ali

    Excellent value for money, much cheaper then car dealers and better terms, thank you, A*****

    Policy: Vehicle Replacement +

    5-Star Rating

  • Jason I'Anson

    A clear website, registered with the FSA and competitively priced. I like the ability to defer the start for those with car insurance policies that offer a new replacement vehicle for a write off in the first 12 months.

    Policy: Vehicle Replacement +

    5-Star Rating