Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 8432 reviews

5 Star
7967
4 Star
460
3 Star
5
2 Star
0
1 Star
0
  • Nicola D

    Quick online, helpful by phone. Less than half the price the dealership quoted me for gap cover, for a broader product. Happy!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Andrew Simpkins

    Called a couple of times to ask questions and both people were very helpful. I didn't catch the name of the first person, the second person was Ray Davis, both provided great service.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Paul Rennie

    SECOND POLICY PURCHASED FROM DIRECT GAP. SEAMLESS, EFFORTLESS PROCESS

    Policy: Return to Invoice +

    5-Star Rating

  • Patricia Axon

    Seems quite simple

    Policy: Finance/Contract Hire

    4-Star Rating

  • Matthew

    Really easy website to use, competitive and had the policy documents instantly. Best reviews on the market!

    Policy: Return to Invoice +

    5-Star Rating

  • Nicole Hickman

    Great service, super quick & brilliant price. I've always purchased my GAP via the dealership and it's always cost me c. £500 for a policy that didn't even cover the full term of my PCP. This is super comprehensive cover at such a low cost. I have recommended you to a few people!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Francesca Gilbert

    Having just bought my car, GAP Insurance gives me the peace of mind that should anything happen I will not be left with a large finance bill to pay. The website is very easy to navigate and the price is much better than the one quoted by my dealer. I just hope I never have to make a claim!

    Policy: Return to Invoice +

    5-Star Rating

  • Matt Jones

    Very easy to use website to purchase GAP insurance for my car with lots of information to make sure I was purchasing the correct insurance for my needs.

    Policy: Return to Invoice +

    5-Star Rating

  • Mobin

    Got an honest person that gave me the right quote that suits me at a very competitive price. Plus based in uk.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Ellie Nwolie

    Quick and easy! This was the cheapest price I found for gap insurance - much better than the dealership's offer of £399, and includes so many more benefits for less than half of that amount!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Catriona Campbell

    Elizabeth Ruane very helpful, and easy to contact. Website easy to use and intuitive. Quick quotes which I needed and can use PayPal so feel more secure!

    Policy: Vehicle Replacement +

    5-Star Rating

  • James Slater-Booth

    I've used your company for a number of years and am very impressed very easy to use and great prices too.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Karen Skuse

    The terms and cost of this policy are excellent. I've only just purchased it, so I can't make a comment about a claim. The peace of mind when buying a new car is worth every penny knowing that I will not be left with any debts if the car is written off. A bonus - I'm supporting a local company :-)

    Policy: Return to Invoice +

    5-Star Rating

  • Si

    Great easy to purchase Gap Insurance. Great service. My wife also has a policy with you. We hope never to need to use them, but great peace of mind, should the unexpected arise.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Keith Mccreadie

    Simple and easy to use. I work in the motor trade and this is cheaper by more than double.

    Policy: Return to Invoice +

    5-Star Rating

  • Nicky Thomas

    Great website with very clear explanations of what each policy was and fantastic price compared to the dealership. Felt a lot better after reading all of the information.

    Policy: Finance/Contract Hire

    5-Star Rating

  • George Payne

    recommended by Which Magazine, half the price of dealers policy.

    Policy: Return to Invoice +

    5-Star Rating

  • T Smith

    Arranging this Gap cover was very easy on line.the premium is competitive,I also liked dealer added items are included up to £1500, some other insurers do not include these.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Paul Lamb

    Spoke to CS and he was very helpful on advising us the full terms of each policy - very helpful indeed

    Policy: Finance/Contract Hire

    5-Star Rating

  • Graham Baxter

    Brilliant price for Gap insurance and return to invoice +

    Policy: Return to Invoice +

    5-Star Rating

  • Lawrence Wood

    Easy to use website and policy good value. Staff were exceptional when I realised I had made an error and was sorted out with no fuss at all! Very happy customer.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Simba

    Over 50% cheaper than the main dealer 'return to invoice' quote...real value for money!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Kathryn Mullins

    Quick and easy to do, comprehensive information, good ratings.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Joseph Adeleye

    I had my car stolen and direct gap were very considerate. They helped me through my claim and helped with the vehicle replacement. I would recommend direct gap to anyone looking for a cover with an ethical company.

    Policy: Vehicle Replacement +

    5-Star Rating