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No Mileage restrictions during life of policy Cover for all named drivers on your policy Feefo Platinum Trusted Service Award

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14953 reviews

5 Star
13996
4 Star
939
3 Star
12
2 Star
2
1 Star
4

  • Very easy website to navigate.

    Policy: Finance Gap

  • Sage Pay screen exceptionally & irritatingly small. Otherwise very good.

    Policy: Vehicle Replacement

  • Online application easy to complete. Also the gentleman I spoke to regarding a query about return to invoice continuing if I converted my vehicle into a camper was very helpful.

    Policy: Return to Invoice

  • Had to ring in a few times for help and your customer relations people were great namely James and Hayley. Great service and very friendly helpful staff.

    Policy: Vehicle Replacement

  • No fuss website - straight forward to fill in and submit. Excellent

    Policy: Return to Invoice

  • Simple website, excellent design and good products. Very pleased so far.

    Policy: Finance Gap

  • Very easy to do business with. Have used you before and recommended several people to you. I will continue to do so.

    Policy: Return to Invoice

  • Website really easy to use, options and guide provided which helped in choosing the correct cover for me. Examples given were really useful!

    Policy: Finance Gap

  • Excellent service, website clear answered all my questions. Great price

    Policy: Vehicle Replacement

  • Recommended by a friend and found to be much cheaper than what main dealer tried to sell me,they wanted £579 as opposed to £179 that I paid here.Seemed to be for the same cover as well . Easy to set up and clear pricing policy also,no messing about with details that are not needed to cover my car. only hope that I never have to use it.

    Policy: Vehicle Replacement

  • A very good product, I found it easy to read into policy details etc. and the purchasing process was smooth. Thank you

    Policy: Vehicle Replacement

  • Quick and simple! Brilliant!

    Policy: Finance Gap

  • 5*

    Policy: Return to Invoice

  • Very good price, easy website to use. All done in quick time. Excellent.

    Policy: Vehicle Replacement

  • Plenty of information for each policy - Examples were very useful.

    Policy: Vehicle Replacement

  • Had a couple of queries on Policy Wording, phoned Contact number and was satisfied with clarification received from James. Online Application straight forward. Within minutes, Payment Receipt & Policy (PDF) received via e-mail.

    Policy: Return to Invoice

  • Very good

    Policy: Vehicle Replacement

  • This is my second policy with Direct Gap and I couldn’t be happier. Peace of mind when it comes to my car.

    Policy: Finance Gap

  • Easy process to complete and a lot cheaper than what the Dealer was wanting to charge me for the same insurance. Would certainly recommend you to anyone else

    Policy: Vehicle Replacement

  • No fuss excellent service

    Policy: Vehicle Replacement

  • Good service, easy to use and just the policy I want.

    Policy: Vehicle Replacement

  • Used before for wife's car - much better value than dealer offer again.

    Policy: Vehicle Replacement

  • Excellent. A vast saving on rip off policies offered by main dealers

    Policy: Return to Invoice

  • Very well priced and went through straight off. Can also use PayPal as well.

    Policy: Finance Gap