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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15094 reviews

5 Star
14132
4 Star
944
3 Star
12
2 Star
2
1 Star
4
  • Have used you 4 times now good price and cover

    Policy: Finance Gap

  • Best quote. Quick & easy to do. Higher mileage allowance than other policies. Very impressed!!

    Policy: Vehicle Replacement

  • Rang Direct Gap for help and the lady I spoke to couldn't have been more helpful.

    Policy: Finance Gap

  • EXCELLENT WEB SITE GOOD TELEPHONE PERFORMANCE

    Policy: Return to Invoice

  • very good have used before would recommend to others

    Policy: Vehicle Replacement

  • £150 cheaper than the dealer, easy, quick website to use

    Policy: Return to Invoice

  • The application process was easy to follow. The premiums are so much lower than dealer quotes. I hope I don't have to test the claims procedure! However I now have peace of mind and that is the whole point of insurance.

    Policy: Return to Invoice

  • Very simple online procedure. A good deal less than the dealer offer.

    Policy: Finance Gap

  • Very competitive compared to other quotes.

    Policy: Return to Invoice

  • 2ND POLICY NOW NEVER THOUGHT I'D USE FIRST ONE BUT SO GLAD I HAD IT AS CAR WRITTEN OFF AFTER 4 MONTHS. DIRECT GAP PAID OUT DIFFERENCE TO INSURERS VALUATION AND THIS COVERED COST OF POLICY MANY TIMES OVER.

    Policy: Vehicle Replacement

  • Great customer service and great price

    Policy: Return to Invoice

  • Simple process and well priced. Saved around £220 against dealer quote.

    Policy: Return to Invoice

  • EASY TO USE SERVICE. EXCELLENT FRIENDLY CUSTOMER SERVICE. NO HASSLE AND EASY TO NAVIGATE THE SITE.

    Policy: Vehicle Replacement

  • Checked out previous reviews, all positive. Good price compared to other sites.

    Policy: Return to Invoice

  • Great service, easy to navigate website and always much cheaper than dealer prices. this is my 3rd car covered this way. Excellent - would thoroughly recommend.

    Policy: Return to Invoice

  • Very straightforward process. Well done!

    Policy: Vehicle Replacement

  • Easy to complete and good customer feedback

    Policy: Finance Gap

  • hi this is the second policy I have with you-- I have one for my car thought is was good value we decided to got one for my wife new car

    Policy: Finance Gap

  • A great offer! Both the insurer and cover seem good

    Policy: Free Gap Insurance

  • Simple and quick process. Clear explanation of cover and terms.

    Policy: Vehicle Replacement

  • Great cover, great price and great service. Thank you

    Policy: Return to Invoice

  • it was very easy to obtain a quote which was very competitive. arranging the policy was also very easy. very satisfied with everything

    Policy: Return to Invoice

  • Good prices, hopefully i'll never need it but piece of mind

    Policy: Return to Invoice

  • WAS RECOMMENDED TO YOU AND IT WAS SO SO SIMPLE. THANK YOU.

    Policy: Vehicle Replacement