Client Testimonials

excellent service can't fault you

Explained that Tesla tracker is already built in and that the car is not parked in a garage but within secure gated estate. Direct Gap customer agent checked this and then confirmed it would not be an issue. Excellent customer service and fully understood the specific quirks around Tesla cars and being such a new manufacturer. Thanks again much appreciated.

Very easy company to deal with and very clear information on your website, it also loads quickly and I feel confident I’ve made the right choice

Very good price with excellent benefits for the policy. Have used Direct Gap before and would recommend.

Very competitively priced compared to other insurers and extremely easy to complete online and arrange the gap insurance.

Excellent definently 5 star company

GREAT SERVICE THE SAME PRODUCT WITH MERECEDES AT THE POINT OF PURCHASE WAS £599.00 !!

Easy to use to find out information and then purchase. Price very competitive with fewer exclusions and limitations than more expensive alternatives

Very easy to use website, terms are clearly laid out and well priced. The payment process was smooth and efficient, good payment options, i used PayPal. Purchasing was straightforward and easy, fingers crossed ill never need the cover.

Very straightforward purchase process. Couldn't be easier. I hope to not have to use the policy of course but there's peace of mind knowing it's in place. Many thanks.

Easy and simple to use and understand, helpline staff friendly and helpful.

Very easy to use and cost competitive

Took a policy with my previous car and even though it wasn’t needed it was nice to have the protection. Needless to say my new car is now covered.

Better priced than competitors, website has all the information available to help decide which policy you require.

Used you for every Car i've had. Very good!

Delighted to receive your email. I then phoned and spoke with a very helpful and pleasant lady. Overall excellent service

Very straightforward website. easy to read and follow. very friendly yet professional telephone manner from James who answered a couple of follow up questions.

2nd policy purchased, excellent value for the money. Will certainly recommend.

Very cheap prices, very easy to buy. Website easy to navigate and use.

I have used this company for my last car. Thankfully I never had to use it but for the price an cover this company offers it's a no brainer. Would fully recommend this company.

Clearly written content - better than others I looked at!

Very reasonably priced, quick navigation throughout the website and able to pay via PayPal. Very good service all round.

Website very easy to follow; documents available and very clear. I’ve read plenty of good reviews although I hope I will never have to make a claim :)

Good web site, very easy to use and the FAQs were very helpful.