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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14952 reviews

5 Star
13996
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Very easy to set this up online. Excellent price as dealer wanted 3x more for the same thing.

    Policy: Return to Invoice

  • Already using you for mine and my partners claim. Really helpful team!

    Policy: Return to Invoice

  • Excellent, first class. Thank you for the immediate cover. A huge piece of mind with new car arriving this second!! We will no doubt hear from you shortly to proceed with a longer term cover. Kind regards Mark Galbraith.

    Policy: Free Gap Insurance

  • Good price, good terms and lifetime of agreement. Chose after shopping around :)

    Policy: Return to Invoice

  • Excellent value for level of cover compared with other providers.

    Policy: Vehicle Replacement

  • Easy to buy, good value, and quick answers to questions,

    Policy: Vehicle Replacement

  • Straight forward purchase, good price - helpful on the phone also.

    Policy: Finance Gap

  • Easy smooth transaction and better value than the dealers. So glad I chose you guys and didn't fall into the dealer trap. Lets just hope I never have to use the Insurance.

    Policy: Vehicle Replacement

  • Easy to use website, very good price way better than the dealerships offers. I would recommend highly anyone looking for Gap insurance to get a quote you will be very surprised how much you could save.

    Policy: Return to Invoice

  • Very straightforward online purchasing process, a good customer experience for me

    Policy: Finance Gap

  • Excellent company. Had to make a claim this year after having my car stolen, could not fault their customer service. Claim was dealt with very quickly. Have taken out 3 policies now and recommended to family and friends, who also have policies with Direct Gap.

    Policy: Return to Invoice

  • Fantastically straight forward website. Loved the examples to explain.

    Policy: Vehicle Replacement

  • very easy to use site, I did try Admiral but spent ages waiting on the phone, so I saw this page on the web. lots good reviews. I hope I won't need to use this but peace of mind. If I ever need to use this I will give more feedback.

    Policy: Vehicle Replacement

  • Easy to use website with clear and concise information. More importantly, significantly less than main dealer prices for their GAP cover.

    Policy: Vehicle Replacement

  • Quick and simple at a good price this is the second time i have used them.

    Policy: Vehicle Replacement

  • Lot cheaper than the dealer work colleague recommended you pleased I took his advice

    Policy: Return to Invoice

  • First class. This is the second time I have used this company.

    Policy: Finance Gap

  • Seems easy enough to buy the policy, time will tell, but in the nicest possible way I hope this isn’t required and we have many thousands of happy miles without issue

    Policy: Return to Invoice

  • Easy to use application process and very competitive price would recommend this product to anyone looking for gap insurance

    Policy: Vehicle Replacement

  • Called spoke to customer service explained everything extremely well.

    Policy: Return to Invoice

  • Very understandable information on the website, easily makes sense straight away. Incredibly easy to purchase at a great competitive price!

    Policy: Vehicle Replacement

  • Again, another effortless transaction, very easy to complete and extremely clear navigation.

    Policy: Return to Invoice

  • I chose direct gap insurance due to their price and 5 star reviews. It was half the price of car dealer prices.

    Policy: Return to Invoice

  • Really easy to purchase online, Also a third of the price Suzuki wanted from me. Thank you

    Policy: Return to Invoice