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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14952 reviews

5 Star
13996
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Ease of obtaining policy - excellent. Very easy to contact by phone to clarify that the policy was right for our circumstances.

    Policy: Vehicle Replacement

  • Good value for money and easy to buy. I hope I never have to make a claim!

    Policy: Vehicle Replacement

  • Right Price - good elements in the cover that many others dont give - Theft by keys, no limit to cover value and others

    Policy: Vehicle Replacement

  • Fabulous service!

    Policy: Return to Invoice

  • I have never needed to claim thank god but have used directgap since 2013. Great prices.

    Policy: Finance Gap

  • The team are so very helpful when you require any assistance.

    Policy: Finance Gap

  • Dealer wanted £623 for providing this cover. Easy and straightforward to use web site.

    Policy: Finance Gap

  • Very straight forward to set up and good value compared to the competition.

    Policy: Finance Gap

  • My 2nd policy, it is so easy

    Policy: Vehicle Replacement

  • Really straightforward and easy to do very happy with the price too! Definitely recommend.

    Policy: Return to Invoice

  • second purchase with direct gap, great savings, very easy to use, happy customer :)

    Policy: Finance Gap

  • Good documentation on website, clear and easy to find wording on regulation

    Policy: Return to Invoice

  • Brilliant service once again from Direct Gap. Would love to work for you guys xx

    Policy: Finance Gap

  • I used these guys 3 times now I absolutely love it, love the company, love the workers, love everything about it. I LOVE GAP INSURANCE.

    Policy: Finance Gap

  • Very easy to follow, best quote on line.

    Policy: Vehicle Replacement

  • Easy to set up, simple to understand and way cheaper than the policy the garage I bought the car from tried to sell me!

    Policy: Return to Invoice

  • Very Simple. Easy to use and excellent telephone support as well

    Policy: Vehicle Replacement

  • I have used direct gap before and have always been happy with them I have never had to make claim but it Gives me piece of mind to have this in place because on the roads these days there are plenty of idiots about

    Policy: Vehicle Replacement

  • easy to use and great price, recommended by son in law who has 2nd policy with you as he had to use first one and could not fault the service.

    Policy: Return to Invoice

  • Straight forward, well explained process. I hope I do not need to claim, but I recommend Direct Gap Insurance.

    Policy: Return to Invoice

  • Dealing with insurance companies can be a nightmare, but Hayley was lovely and took her time to explain and answer all the questions I had regarding the potential policy.

    Policy: Return to Invoice

  • Quick and easy to take insurance out online saved £200 on what dealer was quoting.

    Policy: Return to Invoice

  • Good price 33% of the dealer cost and easy to order.

    Policy: Return to Invoice

  • Couldn't believe how easy and efficient this process was, extremely well laid out and easy to understand,and all at a fantastic price.

    Policy: Finance Gap