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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14951 reviews

5 Star
13995
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Wonderful helpline and easy to use website.

    Policy: Vehicle Replacement

  • Website is very user friendly. Took me about 10mins tops to sort out GAP, great price. Fingers crossed I don't need to use it!!

    Policy: Finance Gap

  • Very straight forward process, what is and not covered explained well without jargon

    Policy: Return to Invoice

  • Easy to access for quote. Competitive. rapid response and clear clarification of query. On line application simple to complete and sale rapidly concluded. Can`t ask for anything more.

    Policy: Return to Invoice

  • very easy process, good prices, fully recommend anyone to get a quote rather than dealership prices

    Policy: Return to Invoice

  • Not the cheapest but appears to be a good level of cover over the length of time (4yrs) so would defo recommend

    Policy: Return to Invoice

  • Very impressed with the price compared to the main dealership this will be the 4th policy I’ve bought over the years.

    Policy: Finance Gap

  • Called to ask a few questions and James was clear, precise and helped me understand it. Very pleased with the whole service

    Policy: Return to Invoice

  • Simple to use online application. Completed in 5 minutes, a couple of queries answered straight away over the phone by Paul. Highly recommended, just hope never required. Thank You

    Policy: Vehicle Replacement

  • So far so good. Online form filling was nice, easy & painless. Good phone & email customer Service when I had questions about certain topics that I was unsure on. Straight to the point and email responses where very quick.

    Policy: Vehicle Replacement

  • I read the reviews before I bought the policy and saw the positive comments. Straight forward procedure and the cost of the policy was a fraction of the price of policies from dealers.

    Policy: Finance Gap

  • Recommended by a friend - simple and easy to use and clear explanation of different policies :)

    Policy: Return to Invoice

  • This is the first time I have brought a new car and this website made it really clear what all the different options were. Prices are the best I have seen whilst looking, would definitely recommend to friends

    Policy: Vehicle Replacement

  • We have Used you before and no complaints

    Policy: Free Gap Insurance

  • Quick, simple and easy to do, also only 50% of what dealer was asking!! Win Win!!

    Policy: Return to Invoice

  • Easy to use web site and accommodated inputting the car details manually as the registration was not being recognised because a private plate was being put on the car. One third of the cost the Garage quoted me!

    Policy: Return to Invoice

  • A very easy process & the premiums are significantly more reasonable than those offered by motor traders in my experience .

    Policy: Return to Invoice

  • easy site to use and value for money against other companies

    Policy: Finance Gap

  • Quick, straight forward and much less expensive than going through a dealer.

    Policy: Return to Invoice

  • So quick and easy to get set up! Amazing!!

    Policy: Vehicle Replacement

  • Quick, easy and excellent value for money. The policy examples take the headache out of making sure you understand what you are buying and choosing the right type.

    Policy: Return to Invoice

  • A very easy process. We have used Direct Gap several times now & have found them very helpful if we had any questions about the policy.

    Policy: Finance Gap

  • Less than half the price I was quoted by the main dealer, it’s like for like policy RTI, happy happy for 4 years knowing I am covered should the worst happen, thank you

    Policy: Return to Invoice

  • Easy to understand with lots of detail explaining possible questions

    Policy: Vehicle Replacement