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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15092 reviews

5 Star
14130
4 Star
944
3 Star
12
2 Star
2
1 Star
4
  • Nice simple transaction. Following previous purchase for another vehicle.

    Policy: Return to Invoice

  • In terms of how easy it was to see the policy differences, enter details and sign up, DG runs a slick operation. I guess the acid test is if I need to claim, lets hope I never have to, but that's a real test of how a good a business is.

    Policy: Finance Gap

  • Great price and very easy to use well happy got great saving thanks

    Policy: Finance Gap

  • Very easy site to work on

    Policy: Vehicle Replacement

  • This is the second policy I've purchased through yourselves - simple and straightforward to set up and a reasonable price!

    Policy: Vehicle Replacement

  • i always use direct gap good prices and affordabilty

    Policy: Vehicle Replacement

  • A great easy process at a great price would recommend to family and friends and would definitely use direct gap again

    Policy: Return to Invoice

  • So easy and simple and great value!! Second car I’m using them with and gives me great peace of mind when driving

    Policy: Return to Invoice

  • Quoted £799 elsewhere, only £399 at Direct Gap for better cover! Brilliant.

    Policy: Vehicle Replacement

  • As not very computer or tech savvy found site easy to use.

    Policy: Vehicle Replacement

  • Very quick and easy to set up online. 2-3 times cheaper than other sites

    Policy: Finance Gap

  • Always pleased with price, normally call as well and always helpful, recommended my daughter, who also got a good price.

    Policy: Finance Gap

  • Direct Gap provide very useful information on their website, to enable the most suitable insurance to be purchased, and the on-line purchasing tool was so easy to use. I got stuck on one question and called the Direct Gap number and, amazingly, it was answered [by a human being] in under one minute - despite Covid-19 restrictions. The assistant was most helpful. Oh, and the price was fantastic - half of the dealer's quotation for a better product. What's not to like ?

    Policy: Vehicle Replacement

  • Fast and efficient, have insured a couple cars with these guys, hopefully never have to claim but it definitely does give assurance. Really pleased with the whole idea.

    Policy: Finance Gap

  • So easy to put in place and such peace of mind!!

    Policy: Return to Invoice

  • Fab site, fab service, so easy to do on-line!!

    Policy: Return to Invoice

  • Very easy and Affordable! Great peace of mind and a must when buying a vehicle on finance!

    Policy: Vehicle Replacement

  • Very pleased with the service & this is my 2nd time of buying gap insurance from you

    Policy: Return to Invoice

  • Very professional and smooth transaction

    Policy: Finance Gap

  • Easy and very straight forward. Its the same underwriters as the policy from my car dealer were offering.

    Policy: Vehicle Replacement

  • Spoke with a gentleman on the phone name was Paul was very helpful explained all the policies and answered all my questions. Website very good and easy to use

    Policy: Vehicle Replacement

  • Very helpful with information when calling as to what policy to take out and website was really easy to navigate when purchasing cover

    Policy: Return to Invoice

  • This is my third time using Direct Gap. Always a much better deal the dealers and with the same or if not better benefits.

    Policy: Return to Invoice

  • Second time we have used Direct Gap, would highly recomend.

    Policy: Return to Invoice