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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15205 reviews

5 Star
14242
4 Star
945
3 Star
12
2 Star
2
1 Star
4
  • Easy to use website and policy good value. Staff were exceptional when I realised I had made an error and was sorted out with no fuss at all! Very happy customer.

    Policy: Finance Gap

  • Quick and easy to do, comprehensive information, good ratings.

    Policy: Vehicle Replacement

  • Over 50% cheaper than the main dealer 'return to invoice' quote...real value for money!

    Policy: Vehicle Replacement

  • I had my car stolen and direct gap were very considerate. They helped me through my claim and helped with the vehicle replacement. I would recommend direct gap to anyone looking for a cover with an ethical company.

    Policy: Vehicle Replacement

  • Comparison site showed that Direct Gap was the number 1 for GAP insurance so ran a quote. It was significantly cheaper than what the dealer offered (and what I have paid previously) and offered much improved service too. Overall very impressed.

    Policy: Return to Invoice

  • Good value

    Policy: Vehicle Replacement

  • Super easy to apply for, will be using this again for my next lease. A+ Thank you

    Policy: Finance Gap

  • Returning customer. Great 'value for money' Return to Invoice policy. Easy to use website and application process.

    Policy: Return to Invoice

  • Price excellent £155 compared to dealers £399. Ease of purchase was also a selling point. So far so good.

    Policy: Finance Gap

  • So simple to apply. Superb price. Thank you

    Policy: Return to Invoice

  • Brilliant to purchase... hopefully wont need to use this but who knows....

    Policy: Return to Invoice

  • Found this website to be the cheapest, I think the whole process is very simple to follow, great user experience (coming from a UI/UX designer) very happy with my purchase, all at a great price. Saved myself £70 choosing Direct Gap.

    Policy: Return to Invoice

  • Had to use my previous policy with direct gap found to be quick , helpful and friendly pity my insurance company were not as quick.

    Policy: Return to Invoice

  • Was recommended by a finance broker. Very easy to do and reasonable prices.

    Policy: Vehicle Replacement

  • it was so good my wife bought it so its definitely good enough for me!!

    Policy: Return to Invoice

  • Our second policy, very easy online service and much better value than one's offered by dealers, recommended.

    Policy: Vehicle Replacement

  • Great service online, very quick and most importantly very efficient. Thank you

    Policy: Finance Gap

  • Second time I've used Direct Gap. Straightforward site to use. Good value.

    Policy: Finance Gap

  • Brilliant service easy to use and best price online highly recommend

    Policy: Return to Invoice

  • much cheaper than BMW and cheaper than other on line sites very easy to understand website will recommend to family and friends

    Policy: Tyre Insurance

  • very easy to use and considerably cheaper than dealership GAP

    Policy: Return to Invoice

  • For a technophobe like me this was really easy to follow and easy read T&Cs - well done!

    Policy: Return to Invoice

  • Im existing customer. Found the whole process very easy and at affordable cost. I'm hoping I won't have to ever make a claim but it's good to know it's there. ;)

    Policy: Finance Gap

  • Excellent value compared to main dealer quote for GAP Insurance.

    Policy: Return to Invoice