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No Mileage restrictions during life of policy Cover for all named drivers on your policy Feefo Platinum Trusted Service Award

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
2
1 Star
1

  • The advisor on the phone was very friendly and helpful. The policy is very competitively priced and comprehensive.

    Policy: Return to Invoice

  • User friendly platform, and when called to make sure correct product being purchased call handler was very helpful and directed to correct area on website. Will recommend to others.

    Policy: Finance Gap

  • Great site, easy to use. Thanks.

    Policy: Finance Gap

  • Took a free policy for 14 days and got good service, reminded me when expired and advised on best option for my needs.

    Policy: Return to Invoice

  • It was very easy to purchase Direct Gap Insurance and a massive saving on the main dealers price for what was probably an inferior policy.

    Policy: Vehicle Replacement

  • easy to use website, completed within 5 minutes

    Policy: Finance Gap

  • Much better deal than the dealer offered

    Policy: Vehicle Replacement

  • Great service many thanks

    Policy: Return to Invoice

  • Excellent telephone help & instant e-mail quotation. Internet site easy to negotiate.

    Policy: Vehicle Replacement

  • Very straight forward to follow website and select the correct policy

    Policy: Return to Invoice

  • Very efficient service

    Policy: Vehicle Replacement

  • Quick, easy to use website!

    Policy: Return to Invoice

  • Easily explained and easy to follow for a novice like me who had never bought GAP insurance before - very quick no faffing around - good job!

    Policy: Vehicle Replacement

  • Excellect Service!!! Quick and easy to use, bringing a sense of peace of mind to us the customer who buy into finance cars. It helps us be covered straight away till we get the time to arrange full cover. Kind regards to All members of Direct GAP

    Policy: Free Gap Insurance

  • Very impressed with the price and cover.

    Policy: Finance Gap

  • Competitive cover and easy to navigate web site.

    Policy: Tyre Insurance

  • Quote given and Insurance arranged very quickly with no problem

    Policy: Vehicle Replacement

  • Site easy to navigate. Super quick quotation. Easy to see exactly what's covered. Very competitive quote.

    Policy: Return to Invoice

  • Best priced policy online for cover that I required... Easy form to fill out Thanks :-)

    Policy: Vehicle Replacement

  • Very straight forward and easy to use

    Policy: Return to Invoice

  • very easy to use site and very informative documents

    Policy: Return to Invoice

  • Very quick and easy

    Policy: Finance Gap

  • Excellent premium for the length of cover and benefits.

    Policy: Vehicle Replacement

  • Marvellous

    Policy: Free Gap Insurance