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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.90-Star Rating

4.9 out of 5 based on 1262 reviews

5 Star
1141
4 Star
114
3 Star
7
2 Star
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1 Star
0
  • Excellent system, most competitive price, very straightforward process and clear explanations. I am very pleased!

    Policy: Vehicle Replacement

  • Very clear and comprehensible details throughout, and exemplary progress through the purchase process - and a great price!

    Policy: Return to Invoice

  • Excellent value compared to Dealers 'Special offer' ! Website simple and straightforward and whole purchase procedure very good

    Policy: Finance Gap

  • Very good service

    Policy: Vehicle Replacement

  • Competitive price, service focused, easy to understand terms & conditions, excellent cover provided, thanks!

    Policy: Vehicle Replacement

  • Easy to apply. Family member had cause to claim on GAP policy and Customer Service was helpful and quick. Always have this cover on family cars.

    Policy: Return to Invoice

  • Quick and easy process. However, there is a need to highlight in very clear language what/which insurance payout situations may result in voiding GAP cover.

    Policy: Vehicle Replacement

  • Well explained, easy to find answers to questions. BIg saving on Mercedes Benz quote, £349 against £800 + and Direct price is for 5 years not 3 like MB. I hope to change car in 3 years or less but policy carries over 😀

    Policy: Vehicle Replacement

  • smooth and easy process. Nice examples to explain the difference between GAP alternative options.

    Policy: Vehicle Replacement

  • Quick and easy to set up and £340 cheaper than policy offered by Nissan dealer which had the same benefits.

    Policy: Return to Invoice

  • Having purchased GAP policies before,usually from main dealers, I decided to try here and have saved myself a lot of money in the process! Extremely good value!

    Policy: Return to Invoice

  • Third time of using, very pleased.

    Policy: Finance Gap

  • Much cheaper and easier than thought. Bought for piece of mind on my new car more than anything in the event the worst case happened. Dealer wanted £400. And ive paid only £129 for the same cover. Glad I searched it up before going ahead at the dealership.

    Policy: Finance Gap

  • What I have really liked about this company is they have not chased, there is no hard sell! I asked for a quote a month ago, received the quote and that was all, no follow ups unlike other company's. They were also cheaper than said other company! Win Win

    Policy: Vehicle Replacement

  • Excellent and easy to understand website which made taking out the insurance fuss free and also cheaper than expected, well recommended

    Policy: Finance Gap

  • Dealer price £799 They then dropped to £499 Direct Gap price £249. You do the maths!

    Policy: Vehicle Replacement

  • Very easy. Previously had with another company who charged me over 3 times as much as this cost so very pleased. Would recommend to others.

    Policy: Finance Gap

  • outstanding value over 250 pound cheaper than Nissan PCP quote would highly recommend

    Policy: Finance Gap

  • Excellent cover and really easy to set up on line in 10 minutes. BMW wanted £870 for less cover for less time. Saved myself over £600. Fab

    Policy: Vehicle Replacement

  • Clear and simple. What more can you want. Audi wanted £500. Less than £200 for the same cover. What more can I say

    Policy: Vehicle Replacement

  • Elizabeth phoned who was very nice and genuinely explained why the return to invoice was best. I was happy with the finance only option but didn't take into account the fact I have put money down etc.

    Policy: Return to Invoice

  • very quick, hassle free, fantastic, 5 stars all round.

    Policy: Vehicle Replacement

  • na

    Policy: Finance Gap

  • The same level of cover as offered by the dealership but at less than half the prices. Whats not to like. Well done.

    Policy: Return to Invoice