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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.90-Star Rating

4.9 out of 5 based on 1262 reviews

5 Star
1141
4 Star
114
3 Star
7
2 Star
0
1 Star
0
  • Very easy/good website and saved more than 50% against dealer quote.

    Policy: Vehicle Replacement

  • I was getting confused with the information on various we sites but one quick phone call answered my questions and I went ahead and bought the insurance on-line. The gentleman on the phone, I think it was James was very helpful and friendly and said if I had any problems with the purchase not to hesitate to call again as that was what he was there for. Thank you.

    Policy: Vehicle Replacement

  • Cover was more comprehensive and for longer than competitors. The price was very reasonable too.

    Policy: Vehicle Replacement

  • So easy to complete. The dealership were going to charge £359. Thank you

    Policy: Vehicle Replacement

  • Very clear website - the best of the several we looked at. A couple of small queries were quickly answered by very friendly and efficient staff. Policy cost less than half the price (and gave more cover) than quoted by the car dealership.

    Policy: Vehicle Replacement

  • Great service, great advice given over the phone. Very easy transaction!

    Policy: Return to Invoice

  • Had another policy. Agreement was fantastic. Claimed on it. Very thorough claim advisor a back to the car insurance company. Highly recommended.

    Policy: Return to Invoice

  • Simple,straightforward and cost concious (enough about me !) Great product and saved me hundreds against finance company quote...thanx

    Policy: Finance Gap

  • Retruning customer beating everyone elses ease of service and prices.

    Policy: Return to Invoice

  • Very helpful agent - quick to answer and very knowledgeable. Really nice to be able to get through to a real person to clarify details!

    Policy: Vehicle Replacement

  • Bought a brand new Audi A4 and the dealers price was more than 50% more even after I contested it with them. Direct Gap was much cheaper with same cover - and easy to buy !

    Policy: Vehicle Replacement

  • Easy website, well explained product. £380 cheaper than dealership could offer for a more comprehensive level of cover. No complaints so far!

    Policy: Return to Invoice

  • Well laid out and easy to use website Straight forward purchase Great service

    Policy: Finance Gap

  • Website was clear and easy to use, massive saving compared to what dealer was offering. Would recommend to everyone.

    Policy: Vehicle Replacement

  • Excellent value for money, much cheaper then car dealers and better terms, thank you, A*****

    Policy: Vehicle Replacement

  • A clear website, registered with the FSA and competitively priced. I like the ability to defer the start for those with car insurance policies that offer a new replacement vehicle for a write off in the first 12 months.

    Policy: Vehicle Replacement

  • Wonderful service

    Policy: Vehicle Replacement

  • Very clear information of the various policy types of GAP insurance on the website. Quick and easy process to set up the policy on the website, too. Good value for money but hope I never need it.

    Policy: Return to Invoice

  • Policy for Gap insurance on a Leased car cost £99. The leasing company wanted £300 ! no need to say more ! very good service 5/5.

    Policy: Finance Gap

  • Very good price . site easy to use . contacted customer service who gave me the advice I required .

    Policy: Finance Gap

  • Excellent price, website very easy to use. Would highly recommend.

    Policy: Vehicle Replacement

  • Very easy and good value. 5 stars

    Policy: Return to Invoice

  • Easy to apply for. Fantastic savings over dealership. Able to defer start of cover because my comprehensive car policy covers me 'new for old' in the first 12 months. And a quick phone call to ask a couple of questions was promptly and courteously responded to by James. Brilliant service.

    Policy: Vehicle Replacement

  • Fast and hassle free

    Policy: Finance Gap