Get a quote

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14946 reviews

5 Star
13990
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Almost halved the price of my current policy! Easy to sort out and takes a matter of minutes to do online!

    Policy: Finance Gap

  • Vehicle Replacement + for brand new BMW. Called Direct Gap for a quote they were very knowledgeable and helpful and saved me a small fortune

    Policy: Vehicle Replacement

  • Easy to use website, clear explanation of products offered. Dealer quoted £500 for 3yr cover - 5yr cover for £179 here!!

    Policy: Return to Invoice

  • Brilliant fast and efficient this is my 5th car with Gap wouldn't have it any other way. Complete assurance and payout if needed

    Policy: Finance Gap

  • Good customer service, good value premium and policy is comprehensive with no unreasonable exclusions

    Policy: Vehicle Replacement

  • First time i have bought Gap insurance on the web, it's a lot cheaper then the main car dealers and so easy to do online. So if Direct Gap lives up to its 5 star ratings i'll be happy.

    Policy: Vehicle Replacement

  • Great price, clear website and allowed me to defer the start of the policy.

    Policy: Vehicle Replacement

  • Clear concise information very easy to use website, hopefully I'll never need it, but I'd rather have it & not need it! So much more reasonable than the dealer quote for the same cover. 5⭐️

    Policy: Return to Invoice

  • Research shows you have a good product. Competitive price delivers and quick and easy website to find out more and purchase. Excellent thanks

    Policy: Return to Invoice

  • A big thank you to Molly.She was brilliant,she sorted everything for me. Brilliant service.

    Policy: Agreed Value

  • Simple to arrange and a lot cheaper than the dealer offer. Many years ago I had my car stolen and was never recovered. I had only just bought it without gap insurance and I had a devil of a job to get it replaced. It took months of arguing about the value with a well known company. I hope never to have to claim but if I did I have this insurance to aid me. I have four cars since and always take gap insurance. It is a small price to pay to eliminate the hassle I experienced before.

    Policy: Return to Invoice

  • Easy excellent website clear and informative. Definatley recommend to family and friends

    Policy: Finance Gap

  • Looked for a GAP insurance, and found this site to be very easy to use and follow. Direct GAP has saved us £400 - compared to product offered by dealership. Would recommend to everyone... 5/5 from me.

    Policy: Finance Gap

  • Excellent service A +++++++++++

    Policy: Vehicle Replacement

  • User friendly website and easy to navigate. My husband wanted to ask few questions before taking out the policy so called customer service and spoke to a really nice and friendly gentleman on phone who clarified everything for us and we made the decision to buy 5 year policy for my brand new car. I would hope my car is never written off but if it happens then I would expect direct gap to provide same 5 star customer service :)

    Policy: Vehicle Replacement

  • Excellent value - half the price of the dealer offer and better cover. Highly recommended.

    Policy: Return to Invoice

  • Superb service i was unsure of a few details to do with the policy rang the office very helpful just purchased the policy will recommend to anyone looking for a Gap policy Thank you

    Policy: Return to Invoice

  • Good value, covered by FCA, easy website to use, clear terms and conditions.

    Policy: Return to Invoice

  • Nice and easy. Recommended by Which magazine.

    Policy: Vehicle Replacement

  • Amazing company

    Policy: Finance Gap

  • The lady on the phone was wonderful. Very helpful and purchasing my product took less than 2 mins online after she had helped me by emailing the quote and links.

    Policy: Return To Invoice 15 Month Sellback

  • This the second gap insurance I have bought from Direct Gap, returned as was impressed how easy it was to talk to someone when I phoned regarding a previous policy.

    Policy: Return to Invoice

  • Spoke to DirectGap before going ahead and was very pleased with the person I spoke to: very informative, friendly and no sales pressure to buy there and then! I have now, via the web site, bought a policy which was very easy and quick.

    Policy: Finance Gap

  • Very easy/good website and saved more than 50% against dealer quote.

    Policy: Vehicle Replacement