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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
2
1 Star
1
  • So far so good, i hope i never have to claim but if it's as easy as sorting it then will be class, will never buy GAP from a dealer again.

    Policy: Return to Invoice

  • Have used direct gap for our other famaily menbers cars. Delighted

    Policy: Return to Invoice

  • had the pleasure of speaking to one of your colleagues over the phone that explained to me everything I needed to no & was very pleased on the advice I was given in ensuring my vehicle for extra protection that I could afford

    Policy: Return to Invoice

  • Quick, cost efficient. No phone calls needed!

    Policy: Finance Gap

  • Excellent service.

    Policy: Finance Gap

  • Clear and concise documents. Easy to view and use webpages

    Policy: Vehicle Replacement

  • very easy to buy, helpful phone contact and decent price.

    Policy: Finance Gap

  • Considerably cheaper than the quotation from the dealer.

    Policy: Finance Gap

  • simple, affordable, very happy

    Policy: Finance Gap

  • Very good website with clear policy details and very easy to buy cover.

    Policy: Return to Invoice

  • Very quick and easy to purchase. Very happy

    Policy: Finance Gap

  • very easy to use website clear wording quick service thanks

    Policy: Return to Invoice

  • Explanations were easy to understand.

    Policy: Vehicle Replacement

  • Quick easy website.

    Policy: Return to Invoice

  • Easy easy easy..

    Policy: Return to Invoice

  • Prices excellent. Hopefully won't need to claim. Peace of Mind for little expense.

    Policy: Vehicle Replacement

  • been using your company with other cars for years

    Policy: Return to Invoice

  • policy price reasonable and easy to set up. Thanks, garry

    Policy: Return to Invoice

  • This is the 5th occasion of using your direct gap insurance. The web site is easy to use with all the relevant information to hand. No problems at all.

    Policy: Return to Invoice

  • all very easy, a little disconcerting for a first time user but i hope all will be well!!

    Policy: Finance Gap

  • Nice to know got peace of mind motoring

    Policy: Return to Invoice

  • Seems like good value. Easy to use website. Thanks!

    Policy: Return to Invoice

  • Great value for money.

    Policy: Finance Gap

  • Good, easy to understand, better than previous one I took out with another company. Good price/value. Easy, quick procedure. thank you

    Policy: Vehicle Replacement