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Feefo Platinum Trusted Service Award No Mileage restrictions during life of policy Cover for all named drivers on your policy

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
2
1 Star
1

  • Staff helpful when I called and very clear website.

    Policy: Return to Invoice

  • Fast *& competitive. Clear product descriptions.

    Policy: Return to Invoice

  • The person I spoke to was very helpful

    Policy: Vehicle Replacement

  • Website is easy to use.

    Policy: Finance Gap

  • Easy to arrange ,good value and excellent website

    Policy: Return to Invoice

  • a*

    Policy: Vehicle Replacement

  • EXCELLENT WEBSITE, VERY CLEAR AND EASY TO USE.

    Policy: Vehicle Replacement

  • quick and easy....excellent

    Policy: Return to Invoice

  • Have purchased several policies in our family. Not had to claim yet thankfully but so much cheaper than the dealers.

    Policy: Finance Gap

  • efficient and easy application. I Hope that claiming (which I hope won't be necessary) is equally efficient.

    Policy: Return to Invoice

  • What a great website - clear and easy to follow - have never taken out this type of insurance before, so new to the experience. Excellent service all round!

    Policy: Vehicle Replacement

  • purchased your service for the past 3 vehicles.

    Policy: Vehicle Replacement

  • website easy to navigate, even for an amateur

    Policy: Vehicle Replacement

  • Dave on the phone was very helpful

    Policy: Return to Invoice

  • good level of cover and a far lower premium than quoted by car dealer

    Policy: Return to Invoice

  • A breath of fresh air to see an uncomplicated, user friendly website with everything laid out clearly,

    Policy: Finance Gap

  • Excellent value

    Policy: Return to Invoice

  • quick , easy and far cheaper than buying at dealer

    Policy: Vehicle Replacement

  • Good efficient staff, phoned yesterday and was called back shortly after with a quote.

    Policy: Agreed Value

  • Very easy and good value! A****

    Policy: Finance Gap

  • On the assumption that 5 is good! I liked the fact that everything appeared to be in clear normal English as opposed to legal jargon.

    Policy: Vehicle Replacement

  • Easy to buy.. and its competitive . Lets hope I never need to use it and if unforeseen happens there are no catches and Direct Gap is as good as it says.

    Policy: Return to Invoice

  • Good service and information to make decision to go ahead

    Policy: Vehicle Replacement

  • Thanks for all the advice and making the effort to telephone.

    Policy: Return to Invoice