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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14942 reviews

5 Star
13986
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Over £500 cheaper than the dealer offering. Quick and easy

    Policy: Finance Gap

  • Competitive price and good website.We have used Direct Gap before and they were very helpful.

    Policy: Return to Invoice

  • Easy to set up and customer service very helpful and explained everything well.

    Policy: Vehicle Replacement

  • Form and website is very professional and easy to use and to understand. spoke to a man early this morning who explained different covers as i was unsure which one to have . really helpful. so have purchased the vehicle replacement cover.

    Policy: Vehicle Replacement

  • Straightforward and easy to understand, far cheaper than the dealers offering, quick to set up and purchase with immediate document provision.

    Policy: Return to Invoice

  • User-friendly website, easy to navigate and more straightforward than others I tried. A reasonable price as well.

    Policy: Vehicle Replacement

  • Been using Direct Gap for last two cars, great service. Started with 14day free gap, will be taking out full cover. Cheaper than dealership. Highly recommend

    Policy: Free Gap Insurance

  • Site is very user friendly, easy to use and very clear questions. It took a matter of minutes to have peace of mind. Thank you.

    Policy: Vehicle Replacement

  • Very good service, well explained and easy to understand.

    Policy: Return to Invoice

  • Loads more cost effective than Mercedes own policy offering!!! Simple to take out too :-)

    Policy: Vehicle Replacement

  • Recommended by a friend to use your services. Easy to set up, no pressure sales techniques, no hassle and great value for money. Thank you for the peace of mind these policies provide.

    Policy: Vehicle Replacement

  • Dealer quoted £399 for 3 year policy - got the same cover for £99! Bargain.

    Policy: Return to Invoice

  • Website very clear and links provided (both external and attached) give clear explanation and clarification. Policy purchase straightforward and documents available immediately.

    Policy: Return to Invoice

  • Excellent - simple and very straightforward to set up yet the info available to help make a decision is easy to see and well presented. Many thanks.

    Policy: Return to Invoice

  • free gap insurance for 14 days FAB

    Policy: Free Gap Insurance

  • This is the third time I have used direct gap for my insurance on my contract hire cars. Easy to do and always a competitive price.

    Policy: Finance Gap

  • Recommended by a member on Peugeot 3008 Forum

    Policy: Return to Invoice

  • So simple, so fast, and from the experience of family, a great company if you ever have to make a claim!

    Policy: Vehicle Replacement

  • Gap quoted by dealer was £395.Direct Gap was £109.What a difference!!!

    Policy: Finance Gap

  • Clear policy wording & very simple to put the policy in place for extra peace of mind.

    Policy: Return to Invoice

  • Really quick and easy to use website - very user friendly. Would recommend.

    Policy: Finance Gap

  • Great service as always

    Policy: Vehicle Replacement

  • excellent easy to use site and great price. I will recommend you in future

    Policy: Finance Gap

  • Easy website to use, saved me £££'s on dealers prices ..very happy!

    Policy: Return to Invoice