Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • michael angove

    very pleasant transaction made easy by your agents obvious knowledge of the product, thanks

    Policy: Vehicle Replacement +

    5-Star Rating

  • Alexander Dobbie

    Easy to understand, needed to defer till car one year old and this was simple.

    Policy: Vehicle Replacement +

    5-Star Rating

  • stephanie

    I spoke to a lady on the telephone (first bonus) got straight through ( double bonus) The lady was very helpful and polite, very easy to set up, system easy to follow. you are able to read the policies and take them all in without someone talking so fast you don't understand them or what you are buying 10/10 Thank you

    Policy: Vehicle Replacement +

    5-Star Rating

  • jordan fowell

    Brilliant and fast service and very competitive with the current markets. Will definitely be using DIRECTGAP again. Thank you.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Wayne Newman

    Elizabeth was very helpful, I made an initial enquiry online and recieved a phonecall back very quickly, she explained all products and recommended the policy for me, very happy with the policy and the help & information recieved, hopefully I will not need to use it, thanks Elizabeth & direct gap

    Policy: Return to Invoice +

    5-Star Rating

  • LeeKitchen

    Can't believe how cheap the cover is, wish I knew before taking out GAP with dealership, luckily I'm within my 30 day period so I'm cancelling!!! :)

    Policy: Return to Invoice +

    5-Star Rating

  • Julie Bennett

    Very good website, easy to use. Extremely good price, very competitive, much more affordable than the dealership gap insurance. Would definitely recommend To others

    Policy: Vehicle Replacement +

    5-Star Rating

  • A Hine

    Comprehensive cover for a very reasonable price. Fast & easy to purchase. Highly Recommended.

    Policy: Finance/Contract Hire

    5-Star Rating

  • paul

    had the unfortunate happen and had to claim glad I had the cover the service was excellent just purchased a new policy for our new car thanks for a great service staff were brilliant thank you will advise everyone to get this insurance.

    Policy: Return to Invoice +

    5-Star Rating

  • Thomas Ash

    Really easy to use website, very competitive prices and really importantly...... This is a massive purchase for me, my first really decent car. If anything was to happen to it I would be in financial meltdown. This policy gives me real peace of mind.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Stephen Sharp

    Good price received on this insurance from your company. Can now drive with confidence should any careless driver happen to cause collision damage to my new vehicle and write it off. Will strongly recommend to everyone I know. Much cheaper than price quoted from car dealer where I purchased vehicle from.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Alex Ogden

    Cheapest GAP insurance I've found!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Roy Swain

    Superb website for clarity and easy progression. Small things like auto filling address details at payment point make life much easier. Easy access, great website, competitive prices and paper free. Excellent.

    Policy: Vehicle Replacement +

    5-Star Rating

  • S Bos

    Easy, clear and complete product offered through a great website!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Shelley

    Quick, Easy & Hassle Free. Much cheaper than competitors quotations

    Policy: Return to Invoice +

    5-Star Rating

  • Casey Lauren

    Insured within 5 minutes and incredibly competitive price compared to the finance company's own offering - Highly recommended!

    Policy: Return to Invoice +

    5-Star Rating

  • Paul Evans

    Seems straightforward. Much easier than a lot of insurance sites.

    Policy: Return to Invoice +

    4-Star Rating

  • Kerrie

    Website is very clear and easy to use. Everything is explained clearly and made easy to understand. Much cheaper than what I was quoted from the dealership I bought from! I feel a lot better driving my new car with piece of mind that I'm covered if the worse does happen! Would recommend to anyone.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Chris Donnelly

    Very easy to use website,had exactly the right policy i needed to cover my lease agreement.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Roy S

    Good promotional bullet points, very good price, web purchase very simple and the policy documentation is very clear and concise. Excellent.

    Policy: Vehicle Replacement +

    5-Star Rating

  • L Sharpe

    This is the second policy taken out at this address. My partner has a policy with you too. Would recommend to anyone.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Darren Yelton

    Great website very user friendly. Also Half the price of what I was quoted by the finance provider.

    Policy: Finance/Contract Hire

    5-Star Rating

  • RICHARD WELCH

    Great value, easy website, compared to dealer costs/offerings there is no comparison..would recommend every time

    Policy: Return to Invoice +

    5-Star Rating

  • chris hill

    Web site was easy to use and all relevant questions where in the q/a section plus very good reviews from previous and current customers .Much cheaper than the gap insurance I've had in the past

    Policy: Vehicle Replacement +

    5-Star Rating