Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • Nathaniel Jenkins

    Wow. How easy was that? My dealer had tried to charge me double. I turned it down and did some research. I'm collecting my car this morning and decided DirectGap would be the right choice. It took literally two minutes start to finish to take out my cover before I head out to the dealership. I'm impressed. All insurance should be this easy.

    Policy: Return to Invoice +

    5-Star Rating

  • Mike Henry

    Clear, easy to understand explanation of the available policies on the website. Premium for Vehicle Replacement + policy very competitive. Ability to start the policy after my insurer's 'New for Old' coverage of my new vehicle for the first 12 months also very good.

    Policy: Vehicle Replacement +

    5-Star Rating

  • V Taylor

    Website easy to navigate with all the information needed to make a considered decision. Quick and easy to set up the relevant insurance policy. Price very competitive indeed.

    Policy: Vehicle Replacement +

    4-Star Rating

  • L Essom

    Recommended by work colleagues. Competitive price. Saved £300 on my dealer quote. Thanks direct gap ins. 5 stars.

    Policy: Return to Invoice +

    5-Star Rating

  • Julie C

    Half the price of the Dealership I just bought my car from! Very impressed with the professional website and transparency /clarity of information. Recommend!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Gary Collins

    Simple to use online application process. And unlike other sites you don't need to estimate what value you want the Gap insurance to be. It simply covers the return to invoice price or covers the outstanding finance, whichever is the greater and no value need be specified.

    Policy: Return to Invoice +

    5-Star Rating

  • Mark Bradshaw

    Easy and quick

    Policy: Vehicle Replacement +

    5-Star Rating

  • Nigel Kemp

    This is my 2nd policy and the website is easy to follow to set up. Far cheaper than a main dealer!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Graeme B

    Trawled through many providers and found direct gap to be the most appealing based on customer ratings, cost and expert reviews.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Andy Fitzsimmons

    Intuitive and easy to use - have also had occasion to contact Direct Gap by email and found to be most helpful. Would certainly recommend service to others & let us hope the product is equally impressive - not that I hope to ever need to use it of course!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Hannah

    Have just purchased a 2 year old car but before picking up the car I was booked in for an appointment to discuss GAP insurance. I did my homework before the appointed meeting and discovered many internet websites offering GAP but I was drawn to Direct Gap as the claim limit was unlimited whereas on many of the other sites you have to work out and calculate what you think should be the claim limit. At the meeting I was told how the company they use is FCA regulated and to be very careful of internet companies etc etc which leaves you feeling very confused and not knowing who to trust. The price they quoted me was £349 over 4 years which is far more expensive than online companies. Anyway having returned home I did more investigative work and noted down the name of the insurers the GAP policy used by the car dealer and the name of the insurers this company used which I found under your FAQ section. Guess what? They are the same. Needless to say I have now purchased GAP from you and would say to any other potential buyer do not be fooled into buying from car dealerships and save yourself a fortune. Hope this helps!

    Policy: Return to Invoice +

    5-Star Rating

  • Christine

    Simple, straightforward online process to arrange GAP Insurance for a new vehicle at less than 50% of the premium offered by the dealership. No charge for using a credit card.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Jonatham Fullam

    Quick to do, clear website to help make the right choice and positive feedback from previous customers.

    Policy: Return to Invoice +

    5-Star Rating

  • Richard Regan

    Best price on the internet. This is the second policy I have taken out with Direct Gap.

    Policy: Return to Invoice +

    5-Star Rating

  • Judy Lamb

    I found your company through Moneysavingexpert.com and your site was easy to understand and by far the best price.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mr J Millar

    great process and well explained throughout that process. Tops!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Lekesha Noel

    Very easy and straight forward process. Excellent prices. The website answers all questions you may have under FAQ's too - would definitely recommend.

    Policy: Return to Invoice +

    5-Star Rating

  • MARK

    Easy, simply worded, fantastic price...highly recommended!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Mike Stephenson

    Dealer quote was over £400 against Direct Gap at £109, bit of a no brainer! Very user friendly web site.

    Policy: Finance/Contract Hire

    5-Star Rating

  • James H

    Always cheaper than the dealer for the same product! 4th policy and each time save over £200 compared to the dealer. Martin Lewis needs to feature this product on his website if has not done so already.

    Policy: Return to Invoice +

    5-Star Rating

  • karl angell

    Great service, quick and easy.

    Policy: Return to Invoice +

    5-Star Rating

  • Luke Bewes

    Easy as can be. return customer. No hassle. Went for the higher protection this time due to previously being stung by a written off car

    Policy: Vehicle Replacement +

    5-Star Rating

  • A Southworth

    Simple, straightforward with no ambiguities. A refreshing change from most other companies.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Elizabeth Johnson

    So Easy to set up the Gap Insurance. An efficient company to deal with. Highly recommended.

    Policy: Vehicle Replacement +

    5-Star Rating