Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 8223 reviews

5 Star
7777
4 Star
441
3 Star
5
2 Star
0
1 Star
0
  • Lauren

    Super quick and easy to understand. My first time with a new car so gives peace of mind - and £224 cheaper than the dealer and for an extra year than they were offering!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Andrew Harding

    Well laid out, very informative and easy to use, alot cheaper than Renault's price even after they had discounted theirs.

    Policy: Return to Invoice +

    5-Star Rating

  • C WIlson

    Spoke to James on the phone and he ran through absolutely everything with me. Have taken out the free 14 day policy for now as not 100% picking up the vehicle yet - but know i'm good to drive it home covered properly if i do!

    Policy: Free Gap Insurance

    5-Star Rating

  • Richard Chung

    Direct Gap Insurance. What a lovely hassle-free way to purchase extra insurance for my recently acquired motor. Competitively priced too.

    Policy: Vehicle Replacement +

    5-Star Rating

  • K Thomas

    BMW dealer quoted around £550 for less cover!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Tim

    Easy to use website. Terms & conditions easy to understand, fca regulated for consumer confidence. Great price

    Policy: Vehicle Replacement +

    5-Star Rating

  • R F

    Very easy to apply for. Loads cheaper than the dealer. A bit of a non brainer if it's something you want to take out.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Rob Rodgers

    Dealer was going to charge £25 per month for the same cover. Real value for money.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Kamil D.

    5* for price easy payment and clear rules

    Policy: Return to Invoice +

    5-Star Rating

  • G. Allen

    Very competitive quote. Purchasing process was easy. Documentation is written in plain English; very easy to understand and simple to confirm the correct level of cover.

    Policy: Return to Invoice +

    5-Star Rating

  • Justyn Rhead

    I reviewed a few different companies but I found directgap to be the best on price and very easy to complete online. Very pleased with the service.

    Policy: Return to Invoice +

    5-Star Rating

  • Elizabeth Evans

    The cover is exceptional value for money. I had an unfortunate incident where my car was declared a total loss. I contacted Direct Gap and the payout was given speedily. They even contacted my insurance company to question their valuation that they offered; they managed to increase the valuation. My father and sister also have a policies with Direct Gap through recommendation from me. Excellent company to have cover with. Very friendly staff.

    Policy: Vehicle Replacement +

    5-Star Rating

  • colin darley

    This is our second policy very easy to set up which I had it on my car which has just been written off.

    Policy: Return to Invoice +

    5-Star Rating

  • AndyM

    On-line purchase very easy and staff very helpful with queries - definitely recommend to others interested in GAP Ins

    Policy: Vehicle Replacement +

    5-Star Rating

  • Wendy James

    Very easy to use and competitive. Also recommended by a member of the family who also has secured this insurance.

    Policy: Return to Invoice +

    5-Star Rating

  • Warren Sweatman

    Very helpful when I phoned for quote and advice. Saved me £285 by not buying GAP from the dealer. I have always purchased GAP from the dealer in the past but never again.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Mark W

    Very affordable price. Dealer wanted £280 for two years, here I got three years cover for £99. Nice to have the peace of mind that if the worse happens this can certainly back me up. Thanks

    Policy: Return to Invoice +

    5-Star Rating

  • james wallace

    I was offered this at the dealership but for double the price. Glad I decided to look around now as this saved me enough money to cover the dash cam I purchased. Thanks Direct gap

    Policy: Vehicle Replacement +

    5-Star Rating

  • Sian Lynch

    Great price compared to hire company's quote. Very easy to set up. Obviously can't comment on their dealing with a claim but very impressed so far.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Nathan

    Dealer price was 299 and they "were doing me a deal" gap prices was 119 fantastic

    Policy: Return to Invoice +

    5-Star Rating

  • Darren

    Easy to quote, £645 cheaper than dealer and a more comprehemsive policy.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Garry Oakley

    Excellent, good info on website and very quick to purchase. Also saved me £300!

    Policy: Vehicle Replacement +

    5-Star Rating

  • Lucie

    Highly efficient and understandable service

    Policy: Vehicle Replacement +

    4-Star Rating

  • Jon Best

    Excellent, quick service. Simple and great VFM.

    Policy: Finance/Contract Hire

    5-Star Rating