Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • amanda purtill

    Very easy. Previously had with another company who charged me over 3 times as much as this cost so very pleased. Would recommend to others.

    Policy: Finance/Contract Hire

    5-Star Rating

  • lisa

    outstanding value over 250 pound cheaper than Nissan PCP quote would highly recommend

    Policy: Finance/Contract Hire

    5-Star Rating

  • Joanna Cox

    Excellent cover and really easy to set up on line in 10 minutes. BMW wanted £870 for less cover for less time. Saved myself over £600. Fab

    Policy: Vehicle Replacement +

    5-Star Rating

  • Allan Hucks

    Clear and simple. What more can you want. Audi wanted £500. Less than £200 for the same cover. What more can I say

    Policy: Vehicle Replacement +

    5-Star Rating

  • paul tracey

    Elizabeth phoned who was very nice and genuinely explained why the return to invoice was best. I was happy with the finance only option but didn't take into account the fact I have put money down etc.

    Policy: Return to Invoice +

    5-Star Rating

  • mark sinclair

    very quick, hassle free, fantastic, 5 stars all round.

    Policy: Vehicle Replacement +

    5-Star Rating

  • joseph babalola

    na

    Policy: Finance/Contract Hire

    5-Star Rating

  • M Todd

    The same level of cover as offered by the dealership but at less than half the prices. Whats not to like. Well done.

    Policy: Return to Invoice +

    5-Star Rating

  • David Grabham

    Iam very impressed at the simplicity of this website and having read the testimonials and noted that you are on the Which Magizine website I felt confident to take the GAP Policy out. Thank you.

    Policy: Vehicle Replacement +

    5-Star Rating

  • W Knowles

    Clear web site and easy to use. Highly recommended.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Wayne Bennett

    Don't use main dealer gap insurance! Direct gap will get you covered for half the price, very satisfied with their service and cover for the money!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Wayne Bennett

    Don't use main dealer gap insurance! Direct gap will get you covered for half the price, very satisfied with their service and cover for the money!

    Policy: Finance/Contract Hire

    5-Star Rating

  • Gary Rennison

    Website easy to use. Phoned the head office and they were extremely helpful and were clear and precise in explaining how the policy works. Saved over £240 compared to the main dealer was offering.

    Policy: Return to Invoice +

    5-Star Rating

  • John Halliday

    Very easy website to use.

    Policy: Vehicle Replacement +

    4-Star Rating

  • Richard W

    Comparable pricing to other direct online sources, however I was reassured by the very high customer ratings (and so many of them), and the quality of the website and associated documentation.

    Policy: Return to Invoice +

    5-Star Rating

  • Adam

    £60 cheaper than dealer, 5 years cover in place of 2-3 AND cover extends to cost of replacement vehicle not just return to invoice - SUPERB PRODUCT, excellent value for money

    Policy: Vehicle Replacement +

    5-Star Rating

  • Carole Benjamin

    Superb Cover. Well pleased. Dealer wanted over double the price for the same cover.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Alison Reeve

    Great value for money I was offered Gap at the dealership and this offers better cover, I saved over £100, and have this cover for 5 years, the expensive dealer cover was only for 3 so very good value, my partner will use these when he upgrades his vehicle next year. Information very clear to understand.

    Policy: Return to Invoice +

    5-Star Rating

  • Carol James

    Easy to apply on-line and very helpful when I had a question over the phone. Policy at dealer was £675 compared to £199 here.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Marcus

    Simple website, helpful customer service. Great *****

    Policy: Vehicle Replacement +

    5-Star Rating

  • J Cowan

    Great Service and has been for me over the last number of years including good advice and helpful changes  - Fantastic Highly Recommended

    Policy: Vehicle Replacement +

    5-Star Rating

  • Victor B

    Best value for Return to Invoice, Tyre and Alloy wheel Insurance. Mercedes dealership was asking almost 3 times the amount I paid Direct Gap for Return to Invoice.

    Policy: Return to Invoice +

    5-Star Rating

  • MARK DOBSON

    very easy to navigate this site. I took this policy out for piece of mind just incase. Good reviews and good price compare to price quoted by dealer. Hopefully will never need it.

    Policy: Vehicle Replacement +

    5-Star Rating

  • David Fletcher

    Previous Customer. Wouldn't go anywhere else.

    Policy: Return to Invoice +

    5-Star Rating