Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • William Parker

    Brilliant where else offers a free 14 day GAP insurance, I will come back and purchase a full product. Very impressed with the service.

    Policy: Free Gap Insurance

    5-Star Rating

  • R Smok

    This is the 5th car I have had covered by gap insurance provided by Direct Gap. Your prices are always either the best or competitive. will definately use you again.

    Policy: Return to Invoice +

    5-Star Rating

  • Martin Lawson

    The main dealer quoted me nearly £500 for the same level of cover I have just purchased for £83.

    Policy: Return to Invoice +

    5-Star Rating

  • Emma Taylor

    Great service on the phone when calling to check most suitable policy! Thank you!

    Policy: Return to Invoice +

    5-Star Rating

  • Paul Morley

    originally quoted 399 by dealer and got a quote from Direct Gap for 50% cheaper. Plus service was easy to use and very quick, would definitely recommend to others

    Policy: Return to Invoice +

    5-Star Rating

  • Tracey Burke

    No messing and a top quality service provided

    Policy: Vehicle Replacement +

    5-Star Rating

  • Greg Thompson

    I spoke to James who advised me on the most appropriate policy for my needs - very friendly and good advice. This is the second GAP policy I have taken with Direct GAP - I would highly recommend them.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Mark Jeffery

    So much cheaper than the dealer quote, easy website and the process could not have been simpler. I like the 'unlimited' claim level rather than the ceiling threshold some other companies expect the customer to choose from.

    Policy: Vehicle Replacement +

    5-Star Rating

  • zoe baker

    Quick and easy to use, with the added bonus of being 5 times cheaper than the dealers quotes.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Michael Brogan

    Got a quotation from Mercedes which is exactly the same policy and 3 times the price, this one was quick and easy to set up and the 3 policy options are clear and easy to understand, this web site will be the place to come for all future vehicle purchases.

    Policy: Return to Invoice +

    5-Star Rating

  • Douglas Lacey

    Easy and competitive what more can you say!

    Policy: Return to Invoice +

    5-Star Rating

  • Jason wright

    easy to use and understand website, Also dealer wanted 4x as much for exactly the same cover. Great value

    Policy: Finance/Contract Hire

    5-Star Rating

  • ALASDAIR MELVILLE

    Extremely quick and easy - great price to cover me in uncertain times and ensure I'm protecting myself and my asset from a shortfall. Really pleased with it, and the terms and conditions are perfectly reasonable, no hidden nasties. Highly recommended.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Mr A Chapman

    Very competitively priced, easy to purchase and always answered the phone when I had a question. 10/10 , highly recommended.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Fergal McGowan

    This is the second time I've used direct gap after buying a new car, excellent service

    Policy: Return to Invoice +

    5-Star Rating

  • richard stacey

    Policy: Vehicle Replacement +

    4-Star Rating

  • Martin

    Saved over £150 from the dealer - their quote was only for Return to Invoice for 3 years not VRI for 5!! Website was very informative and easy to use. Direct Gap were the cheapest quote and am very pleased with the product. I hope I never have to use the policy but have every faith in the company.

    Policy: Vehicle Replacement +

    5-Star Rating

  • David F

    Previous customer. No hesitation in using again. Easy to follow and clear details of the policy: not something you get at dealers even if they were competitive on price (which they are not).

    Policy: Return to Invoice +

    5-Star Rating

  • Richard

    Fantastically simple (and accessible) application process. The best price I found.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Peter Vipers

    Easy service

    Policy: Return to Invoice +

    4-Star Rating

  • Mark grainger

    Best price on the market and so easy from start to finish, excellent policy benefits, best value, simply great.

    Policy: Return to Invoice +

    5-Star Rating

  • vicky owens

    Awesome customer service-so friendly and helpful and explained everything very clearly. now looking at tyre cover to purchase

    Policy: Return to Invoice +

    5-Star Rating

  • Matthew Daughtrey

    James called yesterday to explain about the company and to make sure I understood about the policy I chose and that it met my needs. He was very helpful and in the end, the difference between choosing this policy and a competitor.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Ian Nurrish

    Everything was so simple, docs arrived immediately, really competitive pricing, half price of dealers prices, for two years longer.

    Policy: Return to Invoice +

    5-Star Rating