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Feefo Platinum Trusted Service Award No Mileage restrictions during life of policy Cover for all named drivers on your policy

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15233 reviews

5 Star
14270
4 Star
945
3 Star
12
2 Star
2
1 Star
4

  • Product seamed to cover my needs. Also very helpful when I advised them that I had put the incorrect registration details on the application. This was changed promptly with no fuss.

    Policy: Return to Invoice

  • I was very impressed with the service when I asked for a quote so I went back to buy the policy.

    Policy: Return to Invoice

  • Ray was extremely friendly and informative, excellent to deal with

    Policy: Vehicle Replacement

  • Just purchased my second policy, thanks for the excellent service

    Policy: Vehicle Replacement

  • Much cheaper than a dealer quote for the same product - great customer service even when having to make changes

    Policy: Vehicle Replacement

  • Clear and good pricing

    Policy: Return to Invoice

  • I used Gap Insurance as the ford dealer I used no longer sold the product as they are not FSA compliant. I found your product to be the most competitive & explained the different levels of cover.

    Policy: Vehicle Replacement

  • A very clear and easy to use website, no charge for use of credit card

    Policy: Vehicle Replacement

  • Appropriate cover for our contract hire vehicle at a competitive price

    Policy: Finance Gap

  • I saved over £125 compared to what the Ford dealership offered me. The Direct Gap website was easy to use with all the I formation that I needed at the right price. What more could I ask for!

    Policy: Return to Invoice

  • Very good saving against dealer price. Thank you for saving me so much money.

    Policy: Return to Invoice

  • Thank you for the discount on my second policy. Great service.

    Policy: Return to Invoice

  • Very satisfied when previously took out gap insurance some 4 years ago. So came straight to you this time. Premium very acceptable. Advice on deferment given without any further hard sales enquiries.

    Policy: Return to Invoice

  • Superb customer service

    Policy: Return to Invoice

  • Best value for money so we hope we've made the right decision! Good amount of summary information available up front

    Policy: Vehicle Replacement

  • Nice and simple

    Policy: Finance Gap

  • Great to buy from. Hopefully I won't need to find out how good you are to claim from!

    Policy: Return to Invoice

  • Price and easy to use site.

    Policy: Vehicle Replacement

  • Which website mention

    Policy: Vehicle Replacement

  • A lot cheaper than Honda.

    Policy: Return to Invoice

  • Direct & Great Gap Cover

    Policy: Return to Invoice

  • The price was competitive but the main reasons for taking this insurance was the free transfer of policy to another car and it was the only one to offer a 5 year policy

    Policy: Return to Invoice

  • After comparing different providers of gap insurance I found Direct Gap to have the best choice, experience and prices.

    Policy: Vehicle Replacement

  • VERY COMPETATIVE PRICE WHITH GOOD COVER. EASY TO APPLY FOR.

    Policy: Vehicle Replacement