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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 15478 reviews

5 Star
14511
4 Star
948
3 Star
12
2 Star
2
1 Star
5
  • Wanted to defer my first year as I have new for old cover with my insurer. This was easy to do and I only then had to pay for three years cover.

    Policy: Return to Invoice

  • Easy to follow web site which is why i chose it.

    Policy: Vehicle Replacement

  • Excellent!

    Policy: Vehicle Replacement

  • Happy with service and price.

    Policy: Return to Invoice

  • Very easy clear and good value

    Policy: Finance Gap

  • Professional Service!

    Policy: Return to Invoice

  • My last car was involved in an accident. I wont be risking it this time.

    Policy: Return to Invoice

  • simple website, with clear information

    Policy: Finance Gap

  • Hope it's as easy to make a claim as it is to buy it. That is I hope never to make a claim.

    Policy: Vehicle Replacement

  • Great customer service when I queried a point on european cover.

    Policy: Return to Invoice

  • Thanks

    Policy: Finance Gap

  • Great web site, plus price is miles cheaper than main dealer offer

    Policy: Return to Invoice

  • recommended by a friend.

    Policy: Return to Invoice

  • Price, product offered and ability to delay start by 12 months

    Policy: Vehicle Replacement

  • Have been looking at several sites for gap insurance and i found Direct Gap the most informative and good on pricing. Will be looking at tyre and also dent and scratch insurance.

    Policy: Vehicle Replacement

  • Excellent price, very helpful and friendly. 

    Policy: Finance Gap

  • QUICK & EASY TO SET UP

    Policy: Vehicle Replacement

  • "Does what it says on the tin"

    Policy: Finance Gap

  • Cheaper, I found your web site easier to navigate and policy / cover easier to understand.

    Policy: Vehicle Replacement

  • Good price, delayed start date available, able to purchase upto 180 days after buying vehicle.

    Policy: Vehicle Replacement

  • The price , product and service were very good . I spoke to an advisor before purchasing as I had a few questions to ask, he was helpful and informative. So much cheaper than the dealership 

    Policy: Vehicle Replacement

  • Brilliant alternative to BMW products

    Policy: Vehicle Replacement

  • price easy to use web page.

    Policy: Return to Invoice

  • Excellent price. Friendly & professional sales person. Product suited my needs exactly.

    Policy: Return to Invoice