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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15233 reviews

5 Star
14270
4 Star
945
3 Star
12
2 Star
2
1 Star
4
  • Ease of use re quote and purchace, together with the positive feedback on-line

    Policy: Vehicle Replacement

  • it was recommended by Which

    Policy: Return to Invoice

  • Recently purchased a vehicle and the trader wanted £300 for Gap insurance, you beat it hands down at £89. Thank You.

    Policy: Return to Invoice

  • I have previously taken out GAP insurance with Direct GAP on my previous vehicle, although thankfully I did not need to use it, I still think in todays current climate to protect the value of your motor car is essential and the premiums offered are very competitive.

    Policy: Return to Invoice

  • The company looks well set up and professional, FSA, reasonably competitive price.

    Policy: Return to Invoice

  • Best price for level of cover I wanted. Website easy to navigate. The follow up administartion was also very good

    Policy: Return to Invoice

  • My husband has a policy with you. The price is very competitive.

    Policy: Vehicle Replacement

  • I've compared other sites and products available, even BMW's own insurance. You offer real value for money.

    Policy: Finance Gap

  • Very good information provided and reasonable premium.

    Policy: Vehicle Replacement

  • Price was good for comparable cover with other sites. Your explanation of different types of cover was written in plainer english to understand!

    Policy: Vehicle Replacement

  • verry easy to use website.

    Policy: Return to Invoice

  • Found on the Internet and policy met my needs

    Policy: Return to Invoice

  • Product that fitted my needs at the best price

    Policy: Return to Invoice

  • Superb service to back up attractive product seen on a well presented website. Above all, though, an outstanding personal service delivering a well - explained product at a competition - beating price.

    Policy: Vehicle Replacement

  • Value for money

    Policy: Vehicle Replacement

  • Super no hassle transaction

    Policy: Return to Invoice

  • The price was very much lower than the insurance offered by the dealer and the cover was equally as good.

    Policy: Vehicle Replacement

  • Very easy site to use, got exactly what I need from your policy.

    Policy: Vehicle Replacement

  • Purchase of a car and I didn't want to potentially lose the difference between purchase and insurance write-off price. Direct Gap gives piece of mind.

    Policy: Return to Invoice

  • After comparing prices and comments you are the best

    Policy: Return to Invoice

  • Peace of mind. Very helpful staff.

    Policy: Vehicle Replacement

  • Price

    Policy: Return to Invoice

  • Good website. Person i spoke to very well informed.

    Policy: Return to Invoice

  • I found the website very easy to use & the price was very competitive. When i had phone in to change my policy the staff were very helpful.

    Policy: Return to Invoice