Get a quote

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15233 reviews

5 Star
14270
4 Star
945
3 Star
12
2 Star
2
1 Star
4
  • You have the type of policy that I was looking for & at a far cheaper price than I was quoted by the car dealership.

    Policy: Finance Gap

  • Peace of mind for the future

    Policy: Vehicle Replacement

  • Your prices are very good and your web site very easy to use

    Policy: Return to Invoice

  • Best Value

    Policy: Vehicle Replacement

  • Good service and good product at a cost half the price of the car dealer.

    Policy: Vehicle Replacement

  • Obtained quotes from Direct Gap and 2 other companies, yours was the best price. Info on website about outstanding finance had to read 3 times to fully understand

    Policy: Return to Invoice

  • Excellent reviews on internet.

    Policy: Vehicle Replacement

  • Peace of mind. Before buying you answered my queries about the policy, very fast and efficient.

    Policy: Tyre Insurance

  • I purchased a 10 plate Audi A4 with over 80,000 miles on it, hours of searching online for numerous quotes and queries, Direct Gap was the only company to offer cover for a car with over 80,000 miles with the bonus of an unlimited mileage cover. All this was quoted at a lower price than the other companies on the same car with less mileage. Very pleased and all the information and questions I was looking for was online allowing me to buy straight away with no need to call for more information. Thank you Direct GAP

    Policy: Return to Invoice

  • Just Tops!

    Policy: Return to Invoice

  • Direct Gap has the most user-friendly website - simple, clear and easy - and the most competitive rates to protect my beautiful new car!

    Policy: Vehicle Replacement

  • Very competitive price, half the dealers quoted price and that was with slightly less cover.

    Policy: Vehicle Replacement

  • Have been thinking about gap insurance since purchasing new vehicle but Dealer quote seemed very high. Have researched various other providers and found the Direct Gap website the clearest and easiest to use and the best price for the policy I wanted.

    Policy: Return to Invoice

  • Made me a good saving, thanks

    Policy: Return to Invoice

  • Very good cover and great price 

    Policy: Return to Invoice

  • Clearly registered with the FSA and very competitive price, the best over the terms in fact.

    Policy: Return to Invoice

  • Whilst surfing I called for a quote which came promptly and I was impressed by the helpfulness and attitude of those who I have contacted by telephone.

    Policy: Vehicle Replacement

  • I have used this company previously they are very helpful and now you can transfer this product to another vehicle

    Policy: Vehicle Replacement

  • Thank you so much for your help arranging my Finance GAP. I originally got a quote online but chose the wrong product for my circumstances. I bought a car for £7500 but the total to pay including the finance company interest was £13000. My worry was if my car was written off by my insurance company in the event of a fire or accident I would be left with a big chunk of money to pay the finance company as insurers only pay the value of the car not the total you may owe. I called DirectGAP to buy my policy and luckily your staff spotted my mistake and advised on the best GAP product for my circumstances. Not only did this save me money long term it gave me 5-years cover instead of the 1-year I was going to buy. The website is good but with such a large selection of products to meet every clients circumstances it pays to call directly and speak with an advisor. They are really helpful and know what they are talking about. Cost was competitive and e-documents arrived promptly. My only wish would be some official documents in the post but I guess e-docs are the modern environmentally minded way of doing things. I am very happy with my purchase and now I have peace of mind for the next 5-years of motoring.

    Policy: Finance Gap

  • Very easy to navigate website plus clear and precise detail made it easy to choose the right product at a very competitive price.

    Policy: Finance Gap

  • Good value product.

    Policy: Return to Invoice

  • Had it recommended by a relative.

    Policy: Return to Invoice

  • Easy to use.

    Policy: Return to Invoice

  • Easily explained, simple website, competetive price. Hopefully won't have to use it!

    Policy: Finance Gap