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Feefo Platinum Trusted Service Award Cover for all named drivers on your policy No Mileage restrictions during life of policy

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15233 reviews

5 Star
14270
4 Star
945
3 Star
12
2 Star
2
1 Star
4

  • James was very helpful and advised a novice like myself on the best product in your range suited to my circumstances!

    Policy: Finance Gap

  • Very easy to use website. All the information was clearly laid out and easy to follow.

    Policy: Return to Invoice

  • it was very easy to use the site

    Policy: Vehicle Replacement

  • Best web site we visited for this insurance

    Policy: Return to Invoice

  • Easy to get a quote and descriptions very clear.

    Policy: Return to Invoice

  • Very easy to use and no small print.

    Policy: Finance Gap

  • Explained very well and you are fully covered by the FSA and Financial Services Compensation Scheme

    Policy: Return to Invoice

  • Service & Price

    Policy: Finance Gap

  • The salesman was helpful, clear and thorough

    Policy: Vehicle Replacement

  • Just to be sure I was getting the correct insurance I called your advice line and had excellent service. The options were clearly explained so I had all the information available to make the correct choice 

    Policy: Return to Invoice

  • Super helpful.

    Policy: Return to Invoice

  • Much better value than offered by dealer

    Policy: Finance Gap

  • Combination of clear website and good prices. Just hope it works if I need to make use of it!

    Policy: Return to Invoice

  • My boyfriend researched Gap Insurance and this was the best available product

    Policy: Vehicle Replacement

  • I've found your service good and you have a good reputation.

    Policy: Vehicle Replacement

  • Good value product

    Policy: Return to Invoice

  • Phoned with a query and spoke to Elizabeth. She was So helpful, I didn't bother with other quotes.

    Policy: Vehicle Replacement

  • Compared against policy offered by dealership on new car purchase. There was no comparison you win hands down!

    Policy: Return to Invoice

  • It was the most competitive quote for the product I was interested in. The information provided was comprehensive and in plain English.

    Policy: Vehicle Replacement

  • Dealer offered expensive policy when I bought the car new. I decided I wanted to protect the value of the car for the early years of ownership, so I searched the Internet and found directgap to be the easiest to understand and the best price.

    Policy: Return to Invoice

  • Mainly on price and ease of transaction

    Policy: Finance Gap

  • acceptable terms, price and info on web site

    Policy: Vehicle Replacement

  • Excellent policy and easy quote system very easy to purchase on line very happy indeed Thanks indeed

    Policy: Vehicle Replacement

  • Did not know such things existed. Alerted by dealer's handouts. but I like to do my own research and your company came out on top.

    Policy: Return to Invoice