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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15233 reviews

5 Star
14270
4 Star
945
3 Star
12
2 Star
2
1 Star
4
  • Simple and easy to find out what I wanted.

    Policy: Vehicle Replacement

  • I thought it might amuse you to know I am now your unofficial sales person. Speaking today to my insurance representative I happen to mention I had purchased Gap Insurance from your good selves for our new car. He has also purchased a new car and was going to take insurance out through Citroen. Having heard of the excellent deal you gave me he has now changed his mind and took all y,our details from me with the intention of purchasing the return to purchase price over five years. Didn't I do well!!!!!!!!

    Policy: Return to Invoice

  • Bought a one year old car - dealer recommended GAP but theirs was twice teh price of yours for less cover.

    Policy: Vehicle Replacement

  • Great feedback as other members of my family are insured with you.

    Policy: Return to Invoice

  • seemed the most straight forward uncomplicated site

    Policy: Vehicle Replacement

  • I really like the excess coverage as standard. All staff super professional and helpful.

    Policy: Vehicle Replacement

  • Previous customer. Bought again with you as 5 year policy available. Thank you.

    Policy: Return to Invoice

  • I used DG because of ease of use of the quote system

    Policy: Finance Gap

  • New Car. Recommended to you by a friend.

    Policy: Return to Invoice

  • I am very happy with your service and products

    Policy: Return to Invoice

  • I used you to ensure I protect my new car against total loss I found you through the Which site which gave me a lot of confidence in the products.

    Policy: Vehicle Replacement

  • I use direct gap to safe guard my investment & I love the web sites ease of use.

    Policy: Vehicle Replacement

  • Very fast and effective service. Policy came through straight away.

    Policy: Return to Invoice

  • Quick, easy and simple and provided exactly what I required.

    Policy: Return to Invoice

  • The service was recommended to me by a friend. Very simple website, and everything went very smoothly. Impressed.

    Policy: Vehicle Replacement

  • chose Direct Gap due to a personal recommendation and reviews

    Policy: Return to Invoice

  • user friendly price and explanation of gap insurance

    Policy: Vehicle Replacement

  • I have previously had a vehicle replacement insurance gap insurance with direct gap and they were very helpful and a good price. I am more than happy to have another policy through them and would recommend their service to other people

    Policy: Vehicle Replacement

  • I used you after reviewing price comparison sites and customer feedback.

    Policy: Return to Invoice

  • Felt reassured by the FSA approved product

    Policy: Return to Invoice

  • Loved the no hassle and no sales routine. Just straight talking

    Policy: Finance Gap

  • The price is very competitive compared to the dealer

    Policy: Return to Invoice

  • Price was the best

    Policy: Vehicle Replacement

  • Price was the best but also because it specified that the cover included theft using the keys which was a concern when away on holiday and leaving the car at home.

    Policy: Vehicle Replacement