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A-rated UK Underwriter No Mileage restrictions during life of policy Feefo Platinum Trusted Service Award

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 15477 reviews

5 Star
14510
4 Star
948
3 Star
12
2 Star
2
1 Star
5

  • Well done, peace of mind. ease of purchase excellent

    Policy: Finance Gap

  • This is the best quote I could find on the web and also recommended by one of my friends. It was very quick to register, get a quote and the insurance policy.Very satisfied over all

    Policy: Vehicle Replacement

  • The website was good and the telephone operator was helpful. 

    Policy: Vehicle Replacement

  • Great service, knowledgeable staff. Thanks so much for all your help 

    Policy: Finance Gap

  • Excellent no fuss quality service. Quick and Easy process. Very competitive fees.

    Policy: Finance Gap

  • daughter has always had gap insurance and we just bought new car so decided to purchase it.

    Policy: Return to Invoice

  • Ease of access and simplicity of paperwork

    Policy: Finance Gap

  • The website is very easy to navigate and when I had a query it was dealt with very efficiently by James Cartwright. I will definitely be recommending direct gap to others. 

    Policy: Tyre Insurance

  • Price was excellent.

    Policy: Return to Invoice

  • I had new for old cover on my vehicle for the first 12 months. You helped me defer my start date which made the insurance even better value.

    Policy: Vehicle Replacement

  • Value seemed good and when speaking to a member of staff was pleased with the level of knowledge about the products he had and the friendly approach he gave to my enquiry

    Policy: Return to Invoice

  • recommended in the newspaper

    Policy: Vehicle Replacement

  • Very easy

    Policy: Return to Invoice

  • Superb service,all of it very easy.

    Policy: Finance Gap

  • Lower cost and superior cover to dealer quoted insurance. Customer service on phone were excellent at explaining the cover options and differences. Already recommended to another family member looking for gap insurance.

    Policy: Vehicle Replacement

  • Nicholas Cooper

    Policy: Vehicle Replacement

  • Good value for money, easy and straight forward.

    Policy: Return to Invoice

  • I have just bought a car and the garage GAP cover is too high

    Policy: Return to Invoice

  • Very good product at sensible price.

    Policy: Vehicle Replacement

  • Easy to use website

    Policy: Vehicle Replacement

  • Search engine. Good choice of products. Well explained.

    Policy: Finance Gap

  • James Excellent service! Thanks Sam

    Policy: Return to Invoice

  • Direct Gap gave the clearest information guide

    Policy: Vehicle Replacement

  • Simple to use. Called up and got information straight away.

    Policy: Return to Invoice