Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15180 reviews

5 Star

14217

4 Star

945

3 Star

2 Star

1 Star

Roger Wood

All very straightforward

Policy: Return to Invoice
Paul Danabie

Forms easy to fill in All information transparent

Policy: Vehicle Replacement
Muhammad Arshad USMANI

The entire process was a breeze. Great price offered! Well done Direct Gap!!

Policy: Return to Invoice
Robert Cleary

Easy to complete insurance

Policy: Return to Invoice
Aidan Young

Quick and easy

Policy: Return to Invoice
Joanne Milner

Excellent

Policy: Return to Invoice
Vincent Rolfe

Easy to understand

Policy: Return to Invoice
Donna Friskney

Great price, easy to get a quote - smooth transaction!

Policy: Return to Invoice
R Williams

Easy process to arrange cover.

Policy: Vehicle Replacement
Mark Troth

I have been with Direct Gap for over 7 years and had three different cars. Website is easy and updating details is hassle free Thanks

Policy: Return to Invoice
Sevgi Aydin

Good

Policy: Return to Invoice
JOHN DAVIES

ok

Policy: Return to Invoice
David Smith

Great service and Hayley was very helpful when I phoned for more information, thank you.

Policy: Return to Invoice
Callum Hewitt

Easy to use and good prices

Policy: Return to Invoice
Noel Durack

No comment

Policy: Lease/Contract Hire Gap
Dennis Joseph

I would like to say that I am very happy to purchase a gap insurance with Direct gap because the steps were very easy to purchase and doubts were easily sort out at your website.i would rate my purchase 9 out of 10.thank you

Policy: Return to Invoice
Helen

Nice and easy to set up, competitively priced. The links were not working on all the cancellation rights and related documents on the website, so I am hoping the wording is the same as is found on the policy document and that I will be notified if it isn't.

Policy: Return to Invoice
Alan Smith

Easy site to navigate

Policy: Return to Invoice
sarvjit Raiyat

good service

Policy: Return to Invoice
D Williams

easy to use

Policy: Return to Invoice
Keith Chambers

Easy to do

Policy: Return to Invoice
Ian Worrall

Very Happy

Policy: Return to Invoice
Steve Drake

Quick, easy and clear.

Policy: Return to Invoice
Ian Lawrence

Great service

Policy: Vehicle Replacement

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