Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.94-Star Rating

4.9 out of 5 based on 15447 reviews

5 Star

14480

4 Star

948

3 Star

2 Star

1 Star

Matthew North

Easy to get policy and at a great price

Policy: Return to Invoice
Catherine Morrison

This type of insurance gives me peace of mind knowing that my purchase is covered should anything happen to my car I’ve been using gap insurance since 2014 and would not be without it and directgap have been my choice for quite some time

Policy: Return to Invoice
Matt George

Quick and easy to set up. Clear information on the different packages and what is most suitable for client needs. Very good value for a 4 year term.

Policy: Vehicle Replacement
Nigel Morgan

Easy to complete cover and purchase

Policy: Vehicle Replacement
Lindsey Byford

So easy to use.

Policy: Return to Invoice
Estelle brown

amazing service

Policy: Return to Invoice
Michael Ives

Very impressed

Policy: Return to Invoice
Andrew Young

Very easy to follow step by step procedure on the website.

Policy: Return to Invoice
Alistair Potts

Quick, clear and easy to use, thank you

Policy: Vehicle Replacement
Mustafa Rizvi

Great service

Policy: Return to Invoice
Duncan Sloan

Easy process - competitive pricing - helpful telephone support.

Policy: Vehicle Replacement
Sarah Foster

Great price and good service

Policy: Return to Invoice
timothy john thomas ball

RETURNING CUSTOMER

Policy: Return to Invoice
Mustafa Rizvi

Excellent service

Policy: Vehicle Replacement
Andrew Jennings

Super easy and great price too.

Policy: Return to Invoice
John Ambrose

Simple, quick and easy

Policy: Lease/Contract Hire Gap
Clare Harding

Easy and comprehensive cover for what I needed

Policy: Vehicle Replacement
Nick Lea

Fast, straightforward and competitive .

Policy: Return to Invoice
Edward

website is logical

Policy: Vehicle Replacement
Andy M

Easy to get a quote online, info explains the differences between the types of policy and price competitive compared to others. Hopefully never have to use it, but you don't know what lies ahead. Peace of mind.

Policy: Vehicle Replacement
CB

Very easy to set up.

Policy: Return to Invoice
Morgan Hewitt

Very easy to set up

Policy: Vehicle Replacement
Ranjit Sinha

lowest price and good customer experience in portal

Policy: Return to Invoice
Brian Trescothic

Very easy to select the policy I needed online. Excellent service , so far

Policy: Return to Invoice

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