Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

5-Star Rating

4.9 out of 5 based on 6815 reviews

5 Star
6471
4 Star
339
3 Star
5
2 Star
0
1 Star
0
  • Chris Abela

    Straight forward cover and great customer service when I called to have a few queries answered.

    Policy: Finance/Contract Hire

    5-Star Rating

  • mrs s jupp

    simple, easy and a fantastic price, thank you :)

    Policy: Finance/Contract Hire

    5-Star Rating

  • Darren Yeates

    Bought policy for my car, and due to the ease and competitiveness of the quote, did the same on my wife's recently delivered car. Quick, easy and efficient.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Darren Yeates

    Fast and easy quotation service. Competitively priced policy, with easy to read fact sheets, to help with decision making.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Richard livesey

    Really easy to do and a lot cheaper than doing it through the dealership , liked the fact that I could defer the first year as covered by my normal insurance ....5*

    Policy: Return to Invoice +

    5-Star Rating

  • Pete H

    super easy to navigate around different options, and the examples really help to choose the package for you. plus it saved £240 on the main dealer quote i was given.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Gordon Piaggesi

    Great site, no hassle and easy to set up, would recommend Direct Gap to others.

    Policy: Return to Invoice +

    5-Star Rating

  • Paul Kainth

    This is the 2nd policy I have bought from directgap. I have found their customer service to be second to none. I found James to be honest, and very passionate, about delivering a 1st class customer service, and making sure you have the right policy for your needs. James went the extra mile when I took out my bike policy(1st policy). Hence repeat customer. Thanks James. Kindest regards Paul

    Policy: Vehicle Replacement +

    5-Star Rating

  • Kevin Larwood

    Nice and easy to complete transaction, beat a previous quote by nearly £70.00.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Nigel Tucker

    Hopefully the policy is as good as the price was. I saved £200 by using Direct Gap instead of the dealer.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Phil M

    That was easy...great price compared to the dealership I bought the car from.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Bryan Middleton

    Very easy to get quotes and use and by far the best quote I have had.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Robert Barcoe

    Brilliant service

    Policy: Vehicle Replacement +

    5-Star Rating

  • Lisa

    Phoned for advise on which GAP option was relevant to buy for my situation and they were very helpful, thank-you.

    Policy: Vehicle Replacement +

    5-Star Rating

  • Jo Lawton

    Cheaper than the quote from the finance company by £130, for exactly the same benefits. Very Happy

    Policy: Finance/Contract Hire

    5-Star Rating

  • Fabio

    Easy, cheap compared to other gap insurances (Recomended)

    Policy: Return to Invoice +

    5-Star Rating

  • Malcolm Thornton

    Very quick and easy to use your website - would recommend you to friends.

    Policy: Finance/Contract Hire

    5-Star Rating

  • Nicholas watts

    used you before and you beat the dealer price by £210 so no brainer really, dealer called me a bad customer because I found all the extras cheaper online rather than through the dealership.

    Policy: Return to Invoice +

    5-Star Rating

  • Rochelle Marshall

    Very happy! This insurance was much more expensive at the dealership!

    Policy: Vehicle Replacement +

    5-Star Rating

  • SUSAN Neal

    Piece of mind at the click of a button. So easy to navigate. Thanks

    Policy: Return to Invoice +

    5-Star Rating

  • STEVE JEROME

    VERY EASY AND WILL ALWAYS BUY MY GAP FROM YOU GUYS. THANK YOU

    Policy: Return to Invoice +

    5-Star Rating

  • Toni Stott

    The 14 day free cover is great gives me a chance to get sorted out

    Policy: Vehicle Replacement +

    5-Star Rating

  • Susan Smith

    Staff very knowledgeable and helpful when I rang up with questions about cover. Thank you!

    Policy: Agreed Value

    5-Star Rating

  • Rhiannon Bevan

    I found the web site easy to use and the cost of insurance through Direct Gap is just a quarter of what the dealership wanted. Really pleased with speed of provision of electronic documents, there was NO delay at all.

    Policy: Return to Invoice +

    5-Star Rating