Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.89-Star Rating

4.9 out of 5 based on 697 reviews

5 Star
623
4 Star
68
3 Star
6
2 Star
0
1 Star
0
  • Very pleased. A quick and easy way to cancel my previous vehicle and open new policy. This is my 3rd GAP policy with Direct GAP.

    Policy: Return to Invoice

  • Nice and simple to complete, peace of mind now I have gap insurance that suits my needs.

    Policy: Return to Invoice

  • Professionally dealt with, straight forward to set up - good piece of mind, for fair value.

    Policy: Return to Invoice

  • Excellent service, easy to navigate website. Had the exact product I was looking for.

    Policy: Vehicle Replacement

  • Nice website, clear & acurate descriptions plus its half the price of the car dealers!

    Policy: Return to Invoice

  • Easy to process and good value.

    Policy: Return to Invoice

  • Quick and easy

    Policy: Tyre & Alloy Insurance

  • Easy to purchase and range of payment options if needed.

    Policy: Finance Gap

  • very clear and easy to use website. Claim not made so far, so cant comment on claim service.

    Policy: Return to Invoice

  • Easy to sign up and pay

    Policy: Return to Invoice

  • Service and process of setting up the needs for my specific car and the policy were well explained and simple to follow. Will definately be a return customer at this point in the service.

    Policy: Finance Gap

  • Been great with our past coverage and hope the same for the future

    Policy: Vehicle Replacement

  • Easy website and clear process.

    Policy: Finance Gap

  • Easy to buy and good value.

    Policy: Vehicle Replacement

  • very happy

    Policy: Finance Gap

  • Good and fine experience

    Policy: Finance Gap

  • Easy to use

    Policy: Finance Gap

  • Easy as pie.....

    Policy: Return to Invoice

  • Great.

    Policy: Finance Gap

  • Very easy to use and very quick. True test will be in the event of a claim but here's hoping I never have to do that!

    Policy: Vehicle Replacement

  • Easy to use

    Policy: Return to Invoice

  • FIRST TIME WITH THIS COMPANY ! VERY SATISFIED

    Policy: Return to Invoice

  • Great service

    Policy: Finance Gap

  • Does what it says on the tin cheaper than a dealer.

    Policy: Vehicle Replacement