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Feefo Platinum Trusted Service Award Cover for all named drivers on your policy No Mileage restrictions during life of policy

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.90-Star Rating

4.9 out of 5 based on 1262 reviews

5 Star
1141
4 Star
114
3 Star
7
2 Star
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1 Star
0

  • Had a very helpful chat with Ray on the phone, who clearly and patiently answered all my questions about the different policies on offer. Thanks Ray!

    Policy: Vehicle Replacement

  • Great free 14 days cover

    Policy: Return to Invoice

  • used you guys on last 5 or 6 cars, never claimed but service has been great

    Policy: Return to Invoice

  • Competitive Premium and clearly laid out Website including, in particular, the distinction between the 3 types of GAP Insurance.

    Policy: Finance Gap

  • Very prompt service and easy to deal with plus cost effective!

    Policy: Vehicle Replacement

  • Quick, straight forward and easily best value for money.

    Policy: Return to Invoice

  • this is the 3rd time i have used your company, you are very competitive and easy to use.

    Policy: Finance Gap

  • Found the website easy to use, and the services to be explained very clearly. The SEO work by the company certainly aided in me purchasing from you today, as you were a higher hit on the Google Results page.

    Policy: Return to Invoice

  • very quick and easy. good reviews

    Policy: Finance Gap

  • Policy wording looks clear. Website easy to use and immediate automated emails. Price is competitive with other insurers. No experience of making a claim, hope I don't need to.

    Policy: Return to Invoice

  • The site was clear and offered exactly what I wanted. The transaction was straightforward and completely seamless. Hopefully I'll never have to find out if the reality is just as good!

    Policy: Vehicle Replacement

  • We have just had to claim on a policy. we have had excellent service from Direct Gap hence why we have taken out this new policy. Your policies are a fraction of the cost of car dealership GAP. Everyone I have spoke to in the claims department have been outstanding.

    Policy: Vehicle Replacement

  • Very easy process to apply. I hope to never have to use it but it offers good piece of mind at a fraction of the cost that the dealership offer these policies at.

    Policy: Vehicle Replacement

  • QUICK AND EASY. VERY HAPPY WITH THE SERVICE ONLINE AND ANY QUESTIONS NEEDED TO QUERY I WAS ABLE TO CLICK ON F&A AND I WAS ABLE TO GET EVERYTHING I NEEDED FROM THERE. THANK YOU!

    Policy: Finance Gap

  • Cannot fault , clear explanations of the different policy's

    Policy: Return to Invoice

  • Very cheap. Over £300 saving from GAP insurance offered by dealership.

    Policy: Vehicle Replacement

  • Very efficient process and easy to follow website. The price was the cheapest too. Excellent!

    Policy: Return to Invoice

  • Painless application and great price

    Policy: Finance Gap

  • Covered my previous car with you and am happy to do it again

    Policy: Vehicle Replacement

  • Very easy and effeicient, significantly cheaper than the main delaer...2nd policy.

    Policy: Return to Invoice

  • Very clear and easy to follow web site. Great value cover. Phone line help was also good.

    Policy: Vehicle Replacement

  • My second policy, this one for the wife's new car very competitively price.

    Policy: Finance Gap

  • I purchased Gap Insurance from your company as after much research, I felt comfortable dealing with Direct Gap.

    Policy: Return to Invoice

  • very easy and very clear and straight forward and excellent value!

    Policy: Return to Invoice