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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
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1 Star
1
  • Website very easy to use. Transaction was fast and a good price for the policy. I am very happy.

    Policy: Return to Invoice

  • Good value and easy website

    Policy: Return to Invoice

  • Great and very simple. Thanks!

    Policy: Return to Invoice

  • Good service again.

    Policy: Return to Invoice

  • Very straight forward website with clear information regarding the different policies.

    Policy: Return to Invoice

  • Fine so far, quick rinse from 'ray' on initial question to confirm policy type required

    Policy: Agreed Value

  • Found it easy to obtain a quote and choose which policy was right for me.

    Policy: Vehicle Replacement

  • Easy to use. Best price. Insured in a few minutes.

    Policy: Finance Gap

  • Really easy website to use

    Policy: Return to Invoice

  • Carried out an online enquiry and was contacted at the requested time by Elizabeth who detailed the best insurance requirements

    Policy: Finance Gap

  • Very easy to deal with. Hope I never have to find out how good your claim system is.

    Policy: Return to Invoice

  • Simple to apply. Informative site. Excellent value.

    Policy: Finance Gap

  • nice and easy website

    Policy: Return to Invoice

  • Easy to get quote clear information considerably cheaper than main dealer longer term, better policy. All seems marvellous.

    Policy: Vehicle Replacement

  • Easy process good price

    Policy: Finance Gap

  • very east to complete

    Policy: Return to Invoice

  • Excellent value, easy to purchase, £310 cheaper than car dealers product

    Policy: Return to Invoice

  • I did some web research before I purchased from you - Direct Gap. I could not find any bad reports on the internet. Vehicle Replacement + cover from yourselves. Direct Gap were not the cheapest on the web, there were 5 other companies cheaper, but overall when I looked carefully at the T & C's of all companies, you came out the best value for money. I decided to take out 5 year GAP cover, as the Toyota IQ2 we purchased today came with a 5 year warrantee. We like the car so much it is unlikely we will change it until the warrantee runs out. Your website was easy to navigate and the T & C's information was clear & concise. Many thanks & best regards Gary

    Policy: Vehicle Replacement

  • So far this process has been easy. My only issue is that as a leased vehicle I am not aware of the date of registration.

    Policy: Finance Gap

  • easy to use website clear and concise

    Policy: Return to Invoice

  • Great service, many thanks

    Policy: Return to Invoice

  • Spoke to James who answered all of my questions and gave me the advice I needed to proceed with the cover. Many thanks.

    Policy: Finance Gap

  • Affordable and easy

    Policy: Return to Invoice

  • Good service Very efficient and speedy

    Policy: Vehicle Replacement