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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15215 reviews

5 Star
14252
4 Star
945
3 Star
12
2 Star
2
1 Star
4
  • Straight forward cover and great customer service when I called to have a few queries answered.

    Policy: Finance Gap

  • simple, easy and a fantastic price, thank you :)

    Policy: Finance Gap

  • Bought policy for my car, and due to the ease and competitiveness of the quote, did the same on my wife's recently delivered car. Quick, easy and efficient.

    Policy: Finance Gap

  • Fast and easy quotation service. Competitively priced policy, with easy to read fact sheets, to help with decision making.

    Policy: Finance Gap

  • Really easy to do and a lot cheaper than doing it through the dealership , liked the fact that I could defer the first year as covered by my normal insurance ....5*

    Policy: Return to Invoice

  • super easy to navigate around different options, and the examples really help to choose the package for you. plus it saved £240 on the main dealer quote i was given.

    Policy: Vehicle Replacement

  • Great site, no hassle and easy to set up, would recommend Direct Gap to others.

    Policy: Return to Invoice

  • This is the 2nd policy I have bought from directgap. I have found their customer service to be second to none. I found James to be honest, and very passionate, about delivering a 1st class customer service, and making sure you have the right policy for your needs. James went the extra mile when I took out my bike policy(1st policy). Hence repeat customer. Thanks James. Kindest regards Paul

    Policy: Vehicle Replacement

  • Nice and easy to complete transaction, beat a previous quote by nearly £70.00.

    Policy: Finance Gap

  • Hopefully the policy is as good as the price was. I saved £200 by using Direct Gap instead of the dealer.

    Policy: Vehicle Replacement

  • That was easy...great price compared to the dealership I bought the car from.

    Policy: Finance Gap

  • Very easy to get quotes and use and by far the best quote I have had.

    Policy: Vehicle Replacement

  • Brilliant service

    Policy: Vehicle Replacement

  • Phoned for advise on which GAP option was relevant to buy for my situation and they were very helpful, thank-you.

    Policy: Vehicle Replacement

  • Cheaper than the quote from the finance company by £130, for exactly the same benefits. Very Happy

    Policy: Finance Gap

  • Easy, cheap compared to other gap insurances (Recomended)

    Policy: Return to Invoice

  • Very quick and easy to use your website - would recommend you to friends.

    Policy: Finance Gap

  • used you before and you beat the dealer price by £210 so no brainer really, dealer called me a bad customer because I found all the extras cheaper online rather than through the dealership.

    Policy: Return to Invoice

  • Very happy! This insurance was much more expensive at the dealership!

    Policy: Vehicle Replacement

  • Piece of mind at the click of a button. So easy to navigate. Thanks

    Policy: Return to Invoice

  • VERY EASY AND WILL ALWAYS BUY MY GAP FROM YOU GUYS. THANK YOU

    Policy: Return to Invoice

  • The 14 day free cover is great gives me a chance to get sorted out

    Policy: Vehicle Replacement

  • Staff very knowledgeable and helpful when I rang up with questions about cover. Thank you!

    Policy: Agreed Value

  • I found the web site easy to use and the cost of insurance through Direct Gap is just a quarter of what the dealership wanted. Really pleased with speed of provision of electronic documents, there was NO delay at all.

    Policy: Return to Invoice