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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15212 reviews

5 Star
14249
4 Star
945
3 Star
12
2 Star
2
1 Star
4
  • Comprehensive cover for a very reasonable price. Fast & easy to purchase. Highly Recommended.

    Policy: Finance Gap

  • had the unfortunate happen and had to claim glad I had the cover the service was excellent just purchased a new policy for our new car thanks for a great service staff were brilliant thank you will advise everyone to get this insurance.

    Policy: Return to Invoice

  • Really easy to use website, very competitive prices and really importantly...... This is a massive purchase for me, my first really decent car. If anything was to happen to it I would be in financial meltdown. This policy gives me real peace of mind.

    Policy: Vehicle Replacement

  • Good price received on this insurance from your company. Can now drive with confidence should any careless driver happen to cause collision damage to my new vehicle and write it off. Will strongly recommend to everyone I know. Much cheaper than price quoted from car dealer where I purchased vehicle from.

    Policy: Vehicle Replacement

  • Cheapest GAP insurance I've found!

    Policy: Finance Gap

  • Superb website for clarity and easy progression. Small things like auto filling address details at payment point make life much easier. Easy access, great website, competitive prices and paper free. Excellent.

    Policy: Vehicle Replacement

  • Easy, clear and complete product offered through a great website!

    Policy: Vehicle Replacement

  • Quick, Easy & Hassle Free. Much cheaper than competitors quotations

    Policy: Return to Invoice

  • Insured within 5 minutes and incredibly competitive price compared to the finance company's own offering - Highly recommended!

    Policy: Return to Invoice

  • Seems straightforward. Much easier than a lot of insurance sites.

    Policy: Return to Invoice

  • Website is very clear and easy to use. Everything is explained clearly and made easy to understand. Much cheaper than what I was quoted from the dealership I bought from! I feel a lot better driving my new car with piece of mind that I'm covered if the worse does happen! Would recommend to anyone.

    Policy: Vehicle Replacement

  • Very easy to use website,had exactly the right policy i needed to cover my lease agreement.

    Policy: Finance Gap

  • Good promotional bullet points, very good price, web purchase very simple and the policy documentation is very clear and concise. Excellent.

    Policy: Vehicle Replacement

  • This is the second policy taken out at this address. My partner has a policy with you too. Would recommend to anyone.

    Policy: Finance Gap

  • Great website very user friendly. Also Half the price of what I was quoted by the finance provider.

    Policy: Finance Gap

  • Great value, easy website, compared to dealer costs/offerings there is no comparison..would recommend every time

    Policy: Return to Invoice

  • Web site was easy to use and all relevant questions where in the q/a section plus very good reviews from previous and current customers .Much cheaper than the gap insurance I've had in the past

    Policy: Vehicle Replacement

  • Brilliant where else offers a free 14 day GAP insurance, I will come back and purchase a full product. Very impressed with the service.

    Policy: Free Gap Insurance

  • This is the 5th car I have had covered by gap insurance provided by Direct Gap. Your prices are always either the best or competitive. will definately use you again.

    Policy: Return to Invoice

  • The main dealer quoted me nearly £500 for the same level of cover I have just purchased for £83.

    Policy: Return to Invoice

  • Great service on the phone when calling to check most suitable policy! Thank you!

    Policy: Return to Invoice

  • originally quoted 399 by dealer and got a quote from Direct Gap for 50% cheaper. Plus service was easy to use and very quick, would definitely recommend to others

    Policy: Return to Invoice

  • No messing and a top quality service provided

    Policy: Vehicle Replacement

  • I spoke to James who advised me on the most appropriate policy for my needs - very friendly and good advice. This is the second GAP policy I have taken with Direct GAP - I would highly recommend them.

    Policy: Finance Gap