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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15211 reviews

5 Star
14248
4 Star
945
3 Star
12
2 Star
2
1 Star
4
  • Half the price compared to purchasing direct from Dealers on new cars. up to 5 years policy if required.

    Policy: Vehicle Replacement

  • Trawled through many providers and found direct gap to be the most appealing based on customer ratings, cost and expert reviews.

    Policy: Finance Gap

  • Intuitive and easy to use - have also had occasion to contact Direct Gap by email and found to be most helpful. Would certainly recommend service to others & let us hope the product is equally impressive - not that I hope to ever need to use it of course!

    Policy: Finance Gap

  • Simple, straightforward online process to arrange GAP Insurance for a new vehicle at less than 50% of the premium offered by the dealership. No charge for using a credit card.

    Policy: Vehicle Replacement

  • Quick to do, clear website to help make the right choice and positive feedback from previous customers.

    Policy: Return to Invoice

  • Best price on the internet. This is the second policy I have taken out with Direct Gap.

    Policy: Return to Invoice

  • I found your company through Moneysavingexpert.com and your site was easy to understand and by far the best price.

    Policy: Vehicle Replacement

  • great process and well explained throughout that process. Tops!

    Policy: Vehicle Replacement

  • Very easy and straight forward process. Excellent prices. The website answers all questions you may have under FAQ's too - would definitely recommend.

    Policy: Return to Invoice

  • Easy, simply worded, fantastic price...highly recommended!

    Policy: Vehicle Replacement

  • Dealer quote was over £400 against Direct Gap at £109, bit of a no brainer! Very user friendly web site.

    Policy: Finance Gap

  • Always cheaper than the dealer for the same product! 4th policy and each time save over £200 compared to the dealer. Martin Lewis needs to feature this product on his website if has not done so already.

    Policy: Return to Invoice

  • Great service, quick and easy.

    Policy: Return to Invoice

  • Easy as can be. return customer. No hassle. Went for the higher protection this time due to previously being stung by a written off car

    Policy: Vehicle Replacement

  • Simple, straightforward with no ambiguities. A refreshing change from most other companies.

    Policy: Vehicle Replacement

  • So Easy to set up the Gap Insurance. An efficient company to deal with. Highly recommended.

    Policy: Vehicle Replacement

  • very pleasant transaction made easy by your agents obvious knowledge of the product, thanks

    Policy: Vehicle Replacement

  • Easy to understand, needed to defer till car one year old and this was simple.

    Policy: Vehicle Replacement

  • I spoke to a lady on the telephone (first bonus) got straight through ( double bonus) The lady was very helpful and polite, very easy to set up, system easy to follow. you are able to read the policies and take them all in without someone talking so fast you don't understand them or what you are buying 10/10 Thank you

    Policy: Vehicle Replacement

  • Brilliant and fast service and very competitive with the current markets. Will definitely be using DIRECTGAP again. Thank you.

    Policy: Finance Gap

  • Elizabeth was very helpful, I made an initial enquiry online and recieved a phonecall back very quickly, she explained all products and recommended the policy for me, very happy with the policy and the help & information recieved, hopefully I will not need to use it, thanks Elizabeth & direct gap

    Policy: Return to Invoice

  • Can't believe how cheap the cover is, wish I knew before taking out GAP with dealership, luckily I'm within my 30 day period so I'm cancelling!!! :)

    Policy: Return to Invoice

  • Very good website, easy to use. Extremely good price, very competitive, much more affordable than the dealership gap insurance. Would definitely recommend To others

    Policy: Vehicle Replacement

  • Comprehensive cover for a very reasonable price. Fast & easy to purchase. Highly Recommended.

    Policy: Finance Gap