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Free Gap Insurance

Please Note: We aren't currently offering Free Gap Insurance as a service. Please consider our 5* Feefo Rated Gap Insurance and stay protected.

Free Gap Insurance from Direct Gap is a complimentary form of cover which lasts for 14 days from the policy start date.

In the event of your vehicle being written off or stolen, Free Gap Insurance will pay the difference between the purchase price and the motor insurer’s settlement at the point of total loss.

The maximum payment for a Free Gap Insurance policy is restricted to £5,000.

  • Free 14-Day Drive Away Gap Cover
  • Returns you back to the vehicle invoice price
  • Covers new and used cars
  • Covers all factory fitted optional extras
  • Covers loss of vehicle through theft of keys
  • Covers all drivers on your insurance policy

GAP Insurance Calculator

Comprehensive Insurance
Potential loss

Only £ 8,550 would be covered by your Comprehensive Car Insurance
leaving a gap of £10,450

Protect yourself with GAP Insurance

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See what our customers are saying about us

Alan Stewart 20 Oct 2025

55 star rating

Excellent website which is easy to use and a range of policies to suit your needs. The price of the policy I chose was very competitive and cheaper than most. I also liked the high…

GEOFFREY HARDMAN 4 Nov 2025

55 star rating

Easy to set up, used this firm over many years

Kerry Parry 1 Mar 2024

55 star rating

Easy process that is what you want, Diane was nice

Mark Troth 19 Nov 2025

55 star rating

I have been with Direct Gap for over 7 years and had three different cars. Website is easy and updating details is hassle free Thanks

Heather Smith 28 Oct 2025

55 star rating

Used several times only claimed once due to car being stolen, excellent customer service and speedy service in payment

James Hunter 4 Mar 2025

44 star rating

I have just made a claim through Acasta on my previous policy and anticipate the settlement payment in the next few days. The whole process was fairly straightforward.

Edward McLeod 6 Jan 2026

55 star rating

thank you, 3rd or 4th policy I bought

Kirstie Skinner 17 Dec 2025

55 star rating

Simple and cost effective. I won’t use anyone else for my gap insurance!

Janine Withers 23 Dec 2025

55 star rating

This is the 3rd policy I have brought from Direct Gap, their staff are always so friendly & helpful, I keep coming back to them.

Liam Boyle 6 Nov 2025

55 star rating

1st - GREAT! price 2nd - quick and easy 3rd - did i mention the GREAT pricing?

Paul Chattenton 24 Oct 2025

55 star rating

Very straight forward to arrange and actually cheaper than I expected.

Craig Richards 7 Nov 2025

55 star rating

Existing customer, easy to use portal, and helpful staff

Isabelle Salami 20 Apr 2024

55 star rating

Friendly customer service. Answered my queries politely and professionally. No complaints and would recommend!

Nic_C 17 Sep 2025

55 star rating

Quick and easy process with friendly advice when I rang to check I had chosen the correct policy

Leyon Joseph 14 Mar 2024

55 star rating

I have been in the unfortunately position to have to use this policy and can say they were very helpful through the whole process 5 stars

Nadiya Davies 23 Apr 2024

44 star rating

Hayley was brilliant over the phone!

Phillip Bee 27 Sep 2025

55 star rating

Great company, easy to use customer portal. Been using this company for about 8 years now.

Graham Anderson 17 Dec 2024

55 star rating

Fantastic service, great technology. We've been using direct gap for years. Always very helpful on the telephone as well

P Cooper 17 Dec 2013

55 star rating

I found the website very easy to use & the price was very competitive. When i had phone in to change my policy the staff were very helpful.

Lawrence Wood 29 Mar 2018

55 star rating

Easy to use website and policy good value. Staff were exceptional when I realised I had made an error and was sorted out with no fuss at all! Very happy customer.

Chloe 3 Apr 2021

55 star rating

Excellent service and all questions answered. Great policy covering all named drivers.

Alex Mitchell 4 Sep 2021

55 star rating

Easy website and clear explanation of products. have purchased before and will again.

Surjit Pangli 15 Mar 2023

55 star rating

Easy to use site. Considerably less than dealer's quote.

Chun Wong 23 Dec 2013

55 star rating

Liked the Which magazine recommendation.

FAQ

What is Free Gap Insurance?

Free Gap Insurance is available as 14-day complimentary cover for your pride and joy. It works in much the same way as standard Gap Insurance in that it provides valuable financial protection in the event of your vehicle being declared a total loss.

So, if your car is written off in an accident or stolen within the 14-day policy period, your Free Gap Insurance will pay the difference between the original purchase price and the settlement you receive from your motor insurers. Please note, however, that the maximum amount we can cover through Free Gap Insurance is £5,000.

How does Free Gap Insurance work?

When you purchase a vehicle, depreciation means it’s likely to be worth significantly less a few years down the line – and this is especially true of new models, which can depreciate quickly. This can be a problem if your car is declared a total loss i.e., written off in an accident or stolen.

That’s because your motor insurers will offer a settlement in line with the vehicle’s current market value, rather than what you paid for it in the first place. Let’s say for example that you bought a new car for £20,000 but at the time it was written off its value had dropped to £15,000. That leaves you £5,000 out of pocket, but with Free Gap Insurance from Direct Gap you would be covered for that shortfall.

That £5,000 represents the maximum we can cover with Free Gap Insurance, but it is highly unlikely any vehicle would depreciate by more than that amount over the duration of a 14-day policy.

Take Out Free Gap Insurance

What cover does Free Gap Insurance provide?

Here you can find a summary of the policy benefits of Free Gap Insurance:

  • All drivers named on your standard insurance policy are covered.
  • Can be taken out to insure both new and used models.
  • Returns you back to the vehicle invoice price.
  • Provides cover for all factory fitted optional extras.
  • Is valid in the event of a total loss due to theft of keys.

What are the benefits of Free Gap Insurance?

Free Gap Insurance from Direct Gap offers you the chance to protect your pride and joy for 14 days without paying a penny. If something were to happen during that period and your car was written off or stolen, you’d be covered for the difference between the purchase price and the motor insurance settlement.

In the meantime, the 14 days of complimentary cover offers you the chance to find out more information about Gap Insurance, work out whether it’s right for you and shop around for the best deals.

Take Out Free Gap Insurance

What are the restrictions on Free Gap Insurance?

As with any type of policy, there are restrictions that apply to Free Gap Insurance:

  • The cover lasts for 14 days and the maximum we will pay is £5,000.
  • The offer is limited to one policy per customer.
  • Your vehicle must have been purchased in the past 30 days.
  • Your vehicle must be covered under a main motor insurance policy.
  • Your vehicle must be less than 10 years old and have covered fewer than 100,000 miles.
  • Contract hire and lease vehicles are not covered.

The above are a selection of the main restrictions that apply to our Free Gap Insurance. For a comprehensive list, please see the policy wording.

What happens at the end of the 14-day period?

When your Free Gap Insurance period ends after 14 days, rest assured there is no obligation to take out a standard Gap Insurance policy. We will take no payment details up front and you will receive an email to inform you that your period of complimentary cover is now over.

If you do not wish to take out standard Gap Insurance at that point, there is no need for you to do anything. The Free Gap Insurance policy will automatically cancel at no charge to you. However, if you do wish to purchase Gap Insurance after those 14 days are up, you can call us on 01422 756 100 or get a quote online in a matter of moments.

How do I take out Free Gap Insurance?

Taking out Free Gap Insurance with us couldn’t be simpler. All you have to do to get started is enter your vehicle’s purchase price and then select the pre-determined options on cover limit and term length.

After that, just fill out some basic details about yourself and your vehicle and you’re all set to confirm the start of your policy.

Take Out Free Gap Insurance

How should I calculate the vehicle purchase price?

The purchase price is the actual invoice price that you pay for the vehicle. You should deduct any discounts but do include all factory fitted accessories.

You should exclude any additional payments for warranty charges, insurance premiums, finance charges, road fund licence, cost of fuel and negative equity from a previous vehicle.

What is the claim limit on Free Gap Insurance?

The claim limit is the difference between the motor insurance settlement at the point of total loss and the original purchase price paid. We will pay up to £5,000 on this complimentary product.

When and how do I receive my Free Gap Insurance policy documents?

Your Free Gap Insurance policy documents will be sent by email as soon as you take out the cover.

What is total loss?

Only your insurer can declare the vehicle a total loss, which in general can result from accidental damage, your fault,  or third-party fault, fire, theft or vandalism.

Total loss means that you have claimed under your motor insurance, your claim has been agreed, your vehicle has been forfeited (title of the vehicle transferred to the motor insurer) and a payment made following the incident.

Does Free Gap Insurance cover me for theft of vehicle with keys?

Yes, Free Gap Insurance covers you when keys are stolen from your home or office which results in vehicle theft. However, you must exercise due diligence and take appropriate steps to safeguard both the keys and the vehicle.

No insurer, including your motor insurer, will provide cover for wilful negligence. An example would be if you were to leave the keys in the vehicle and go off to pay for fuel, resulting in the vehicle being stolen.

Why would a Free Gap Insurance policy not pay out?

Please see the policy terms and conditions for a full listing, however the main exclusions are when the vehicle becomes a total loss while the driver is:

  • Under the influence of non-prescription drugs
  • Under the influence of alcohol
  • Involved in illegal activity, fraud or an act of wilful negligence, e.g. leaving keys in the ignition whilst the vehicle is unattended.

Can anyone drive my vehicle and still be covered by my Free Gap Insurance?

Yes, Free Gap Insurance will include anyone covered on your comprehensive motor insurance policy to drive the vehicle as a named driver.

Does Free Gap Insurance cover me in the EU?

Your Free Gap Insurance policy will cover you in the European Union as long as your main motor insurance policy is valid for that area.

What types of purchase is Free Gap Insurance suitable for?

Free Gap Insurance is suitable for cash purchase, hire purchase or PCP. It will NOT cover ANY aspect of finance settlement and is not suitable for contract hire.