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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14953 reviews

5 Star
13996
4 Star
939
3 Star
12
2 Star
2
1 Star
4
  • Great value easy to buy

    Policy: Finance Gap

  • Fantastic Product, Fantastic Price!!

    Policy: Return to Invoice

  • Very simple process in setting up this policy which I hope I will never have to use. Considerably cheaper than that offered to me by the main dealer for the same cover.

    Policy: Return to Invoice

  • The website was really easy to use. The product is great value and I particularly like the fact that it can get cover for 5 years most others are only for 3 years. Before buying the car I obtained a quote and rang the call centre to ask some questions. The call centre advisor was really helpful and answered all my questions.

    Policy: Return to Invoice

  • Simple, clear and informative especially for someone with little knowledge of GAP insurance.

    Policy: Vehicle Replacement

  • this is the first time I have purchased this type of insurance. I now have security if anything happens to my car.

    Policy: Vehicle Replacement

  • Seamless and efficient and competitive

    Policy: Vehicle Replacement

  • My rating is based on your performance in answering my questions by telephone and the ease of use of your internet website, clear use of english, and efficiency in completing my application. I felt that the price quoted and level of cover was excellent.

    Policy: Vehicle Replacement

  • so refreshing to not be hounded by a sales person. really easy website to understand with no complications. will definitely recommend direct gap

    Policy: Return to Invoice

  • You are competitively priced and were very helpful to my partner Peter with his gap

    Policy: Return to Invoice

  • Easy to use site, not complicated at all. I would definitely recommend the company to friends.

    Policy: Return to Invoice

  • When I called to discuss the options the guy I spoke to was really good and detailed and explained everything to me. His name was Ray Davis.

    Policy: Return to Invoice

  • An extremely easy to use website with good explanations as to T & C's. A lot cheaper than the policy offered by the dealer.

    Policy: Vehicle Replacement

  • Found the process very easy I was recommend by my Brother

    Policy: Vehicle Replacement

  • My son told me about your site having used it himself. My quote was a lot cheaper than the dealership.

    Policy: Return to Invoice

  • My quote was less than half price from the dealership. . This is the second policy I have bought from DG.

    Policy: Vehicle Replacement

  • A good deal cheaper than the deal quoted by the car sales chaps. Proof of the pudding only in the unfortunate event of eating! Great website - easy to navigate, clear instructions, full details. 10/10, but you'll have to settle for 5/5!

    Policy: Return to Invoice

  • Extremely competitive price. Dealer was so expensive for exactly the same cover. Would absolutely recommend DirectGap!

    Policy: Finance Gap

  • Great service - good price and very easy and convenient to use.

    Policy: Return to Invoice

  • Excellent , very easy and extremely competitive.

    Policy: Return to Invoice

  • Brilliant website easy and straight forward to use and highly competitive price. My second car using this company.

    Policy: Vehicle Replacement

  • Perfect,quick and I saved more than 300 pounds compare to Gap insurance offered from the finance company.Highly recommended!!!

    Policy: Vehicle Replacement

  • The company I work with have used your service and recommended I get in touch. Now have a policy for my car and my wifes car. better value than the motor dealer and a better policy. Thank you

    Policy: Return to Invoice

  • VG value

    Policy: Vehicle Replacement