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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14944 reviews

5 Star
13988
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • Needed to claim on on a policy a few years ago; the staff were so human, it made a hard time a little more pleasant. Adding to my Fleet, so of course you get the custom.

    Policy: Return to Invoice

  • So easy to deal with. Great prices. Took a policy out and the car went back so cancelled and was done straight away and refunded. New car now purchased and policy taken again with this company as you get great service and speak to humans. Hopefully never have to claim.

    Policy: Finance Gap

  • I have been using Direct Gap for many years. Always competitive and always great to deal with.

    Policy: Return to Invoice

  • I would like to say thank you to Paul, who talked me through which policies were available. I think I have chosen the right one for me. thank you

    Policy: Vehicle Replacement

  • Quick and easy to understand, with all documents downloadable. All at a reasonable cost.

    Policy: Vehicle Replacement

  • Awesome, user friendly and simple process, A+++

    Policy: Finance Gap

  • Quick and simple to do 10/10

    Policy: Free Gap Insurance

  • I can’t believe how simple and easy this insurance was to set up compared to other sites I looked at, the price was very competitive, I’m so glad I shopped around first before buying.

    Policy: Finance Gap

  • Fabulous and easy. Your company was recommended to me.

    Policy: Return to Invoice

  • Very easy to set up, hopefully I won’t find out the service is like in the claims department =). Research comments & reviews before buying.

    Policy: Return to Invoice

  • I used you before, I will again and again, this is so easy. Thanks.

    Policy: Finance Gap

  • Rang as I didn’t know know which cover I should choose........ the lady I spoke to was so helpful and helped me decide!

    Policy: Return to Invoice

  • Quick and easy service, much easier than the Main Dealer equivalent and more importantly... MUCH CHEAPER

    Policy: Return to Invoice

  • Great service. Easy to apply on line. Very helpful, pleasant staff. I spoke to Paul.

    Policy: Finance Gap

  • Fast, simple, reasonably priced cover providing peace of mind we wont be "out pf pocket" in the event of a claim.

    Policy: Vehicle Replacement

  • Really simple system, friendly helpful staff when I had to call too :)

    Policy: Finance Gap

  • PURCHASED VARIOUS POLICIES IN THE PAST

    Policy: Vehicle Replacement

  • Fantastic easy worry free service! Would recommend to a friend!

    Policy: Finance Gap

  • Spoke to Hannah with a query and she was very helpful.

    Policy: Return to Invoice

  • Rob or Bob (sorry I didn't catch his name) from Huddersfield was amazingly helpful over the phone. Employee of the month :)

    Policy: Return to Invoice

  • Great price Speedy emails with invoice and policy details. Very easy indeed. Have only put 4 stars 🌟 as Until I need to claim (hopefully never) I will not know how claim will be dealt with.

    Policy: Return to Invoice

  • Great service , was recommended by family , trustworthy and reliable

    Policy: Return to Invoice

  • Very easy to set up my policy. The one query I had was dealt with expertly over the phone. Excellent value for money beating the dealers quote hands down.

    Policy: Vehicle Replacement

  • Easy to buy and navigate on site. Read the terms and conditions and some better features than I had with a main dealer policy previously for more than double the price. Hoping I will never have to use it however.

    Policy: Return to Invoice