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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
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904
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  • This is the second policy taken out at this address. My partner has a policy with you too. Would recommend to anyone.

    Policy: Finance Gap

  • Great website very user friendly. Also Half the price of what I was quoted by the finance provider.

    Policy: Finance Gap

  • Great value, easy website, compared to dealer costs/offerings there is no comparison..would recommend every time

    Policy: Return to Invoice

  • Web site was easy to use and all relevant questions where in the q/a section plus very good reviews from previous and current customers .Much cheaper than the gap insurance I've had in the past

    Policy: Vehicle Replacement

  • Brilliant where else offers a free 14 day GAP insurance, I will come back and purchase a full product. Very impressed with the service.

    Policy: Free Gap Insurance

  • This is the 5th car I have had covered by gap insurance provided by Direct Gap. Your prices are always either the best or competitive. will definately use you again.

    Policy: Return to Invoice

  • The main dealer quoted me nearly £500 for the same level of cover I have just purchased for £83.

    Policy: Return to Invoice

  • Great service on the phone when calling to check most suitable policy! Thank you!

    Policy: Return to Invoice

  • originally quoted 399 by dealer and got a quote from Direct Gap for 50% cheaper. Plus service was easy to use and very quick, would definitely recommend to others

    Policy: Return to Invoice

  • No messing and a top quality service provided

    Policy: Vehicle Replacement

  • I spoke to James who advised me on the most appropriate policy for my needs - very friendly and good advice. This is the second GAP policy I have taken with Direct GAP - I would highly recommend them.

    Policy: Finance Gap

  • So much cheaper than the dealer quote, easy website and the process could not have been simpler. I like the 'unlimited' claim level rather than the ceiling threshold some other companies expect the customer to choose from.

    Policy: Vehicle Replacement

  • Quick and easy to use, with the added bonus of being 5 times cheaper than the dealers quotes.

    Policy: Finance Gap

  • Got a quotation from Mercedes which is exactly the same policy and 3 times the price, this one was quick and easy to set up and the 3 policy options are clear and easy to understand, this web site will be the place to come for all future vehicle purchases.

    Policy: Return to Invoice

  • Easy and competitive what more can you say!

    Policy: Return to Invoice

  • easy to use and understand website, Also dealer wanted 4x as much for exactly the same cover. Great value

    Policy: Finance Gap

  • Extremely quick and easy - great price to cover me in uncertain times and ensure I'm protecting myself and my asset from a shortfall. Really pleased with it, and the terms and conditions are perfectly reasonable, no hidden nasties. Highly recommended.

    Policy: Finance Gap

  • Very competitively priced, easy to purchase and always answered the phone when I had a question. 10/10 , highly recommended.

    Policy: Finance Gap

  • This is the second time I've used direct gap after buying a new car, excellent service

    Policy: Return to Invoice

  • Policy: Vehicle Replacement

  • Saved over £150 from the dealer - their quote was only for Return to Invoice for 3 years not VRI for 5!! Website was very informative and easy to use. Direct Gap were the cheapest quote and am very pleased with the product. I hope I never have to use the policy but have every faith in the company.

    Policy: Vehicle Replacement

  • Previous customer. No hesitation in using again. Easy to follow and clear details of the policy: not something you get at dealers even if they were competitive on price (which they are not).

    Policy: Return to Invoice

  • Fantastically simple (and accessible) application process. The best price I found.

    Policy: Vehicle Replacement

  • Easy service

    Policy: Return to Invoice