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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

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  • Great service, quick and easy.

    Policy: Return to Invoice

  • Easy as can be. return customer. No hassle. Went for the higher protection this time due to previously being stung by a written off car

    Policy: Vehicle Replacement

  • Simple, straightforward with no ambiguities. A refreshing change from most other companies.

    Policy: Vehicle Replacement

  • So Easy to set up the Gap Insurance. An efficient company to deal with. Highly recommended.

    Policy: Vehicle Replacement

  • very pleasant transaction made easy by your agents obvious knowledge of the product, thanks

    Policy: Vehicle Replacement

  • Easy to understand, needed to defer till car one year old and this was simple.

    Policy: Vehicle Replacement

  • I spoke to a lady on the telephone (first bonus) got straight through ( double bonus) The lady was very helpful and polite, very easy to set up, system easy to follow. you are able to read the policies and take them all in without someone talking so fast you don't understand them or what you are buying 10/10 Thank you

    Policy: Vehicle Replacement

  • Brilliant and fast service and very competitive with the current markets. Will definitely be using DIRECTGAP again. Thank you.

    Policy: Finance Gap

  • Elizabeth was very helpful, I made an initial enquiry online and recieved a phonecall back very quickly, she explained all products and recommended the policy for me, very happy with the policy and the help & information recieved, hopefully I will not need to use it, thanks Elizabeth & direct gap

    Policy: Return to Invoice

  • Can't believe how cheap the cover is, wish I knew before taking out GAP with dealership, luckily I'm within my 30 day period so I'm cancelling!!! :)

    Policy: Return to Invoice

  • Very good website, easy to use. Extremely good price, very competitive, much more affordable than the dealership gap insurance. Would definitely recommend To others

    Policy: Vehicle Replacement

  • Comprehensive cover for a very reasonable price. Fast & easy to purchase. Highly Recommended.

    Policy: Finance Gap

  • had the unfortunate happen and had to claim glad I had the cover the service was excellent just purchased a new policy for our new car thanks for a great service staff were brilliant thank you will advise everyone to get this insurance.

    Policy: Return to Invoice

  • Really easy to use website, very competitive prices and really importantly...... This is a massive purchase for me, my first really decent car. If anything was to happen to it I would be in financial meltdown. This policy gives me real peace of mind.

    Policy: Vehicle Replacement

  • Good price received on this insurance from your company. Can now drive with confidence should any careless driver happen to cause collision damage to my new vehicle and write it off. Will strongly recommend to everyone I know. Much cheaper than price quoted from car dealer where I purchased vehicle from.

    Policy: Vehicle Replacement

  • Cheapest GAP insurance I've found!

    Policy: Finance Gap

  • Superb website for clarity and easy progression. Small things like auto filling address details at payment point make life much easier. Easy access, great website, competitive prices and paper free. Excellent.

    Policy: Vehicle Replacement

  • Easy, clear and complete product offered through a great website!

    Policy: Vehicle Replacement

  • Quick, Easy & Hassle Free. Much cheaper than competitors quotations

    Policy: Return to Invoice

  • Insured within 5 minutes and incredibly competitive price compared to the finance company's own offering - Highly recommended!

    Policy: Return to Invoice

  • Seems straightforward. Much easier than a lot of insurance sites.

    Policy: Return to Invoice

  • Website is very clear and easy to use. Everything is explained clearly and made easy to understand. Much cheaper than what I was quoted from the dealership I bought from! I feel a lot better driving my new car with piece of mind that I'm covered if the worse does happen! Would recommend to anyone.

    Policy: Vehicle Replacement

  • Very easy to use website,had exactly the right policy i needed to cover my lease agreement.

    Policy: Finance Gap

  • Good promotional bullet points, very good price, web purchase very simple and the policy documentation is very clear and concise. Excellent.

    Policy: Vehicle Replacement