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Cover for all named drivers on your policy No Mileage restrictions during life of policy Feefo Platinum Trusted Service Award

Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14939 reviews

5 Star
13983
4 Star
938
3 Star
12
2 Star
2
1 Star
4

  • Easy to use website with clear and concise information. More importantly, significantly less than main dealer prices for their GAP cover.

    Policy: Vehicle Replacement

  • Quick and simple at a good price this is the second time i have used them.

    Policy: Vehicle Replacement

  • Lot cheaper than the dealer work colleague recommended you pleased I took his advice

    Policy: Return to Invoice

  • First class. This is the second time I have used this company.

    Policy: Finance Gap

  • Seems easy enough to buy the policy, time will tell, but in the nicest possible way I hope this isn’t required and we have many thousands of happy miles without issue

    Policy: Return to Invoice

  • Easy to use application process and very competitive price would recommend this product to anyone looking for gap insurance

    Policy: Vehicle Replacement

  • Called spoke to customer service explained everything extremely well.

    Policy: Return to Invoice

  • Very understandable information on the website, easily makes sense straight away. Incredibly easy to purchase at a great competitive price!

    Policy: Vehicle Replacement

  • Again, another effortless transaction, very easy to complete and extremely clear navigation.

    Policy: Return to Invoice

  • I chose direct gap insurance due to their price and 5 star reviews. It was half the price of car dealer prices.

    Policy: Return to Invoice

  • Really easy to purchase online, Also a third of the price Suzuki wanted from me. Thank you

    Policy: Return to Invoice

  • Ease of obtaining policy - excellent. Very easy to contact by phone to clarify that the policy was right for our circumstances.

    Policy: Vehicle Replacement

  • Good value for money and easy to buy. I hope I never have to make a claim!

    Policy: Vehicle Replacement

  • Right Price - good elements in the cover that many others dont give - Theft by keys, no limit to cover value and others

    Policy: Vehicle Replacement

  • Fabulous service!

    Policy: Return to Invoice

  • I have never needed to claim thank god but have used directgap since 2013. Great prices.

    Policy: Finance Gap

  • The team are so very helpful when you require any assistance.

    Policy: Finance Gap

  • Dealer wanted £623 for providing this cover. Easy and straightforward to use web site.

    Policy: Finance Gap

  • Very straight forward to set up and good value compared to the competition.

    Policy: Finance Gap

  • My 2nd policy, it is so easy

    Policy: Vehicle Replacement

  • Really straightforward and easy to do very happy with the price too! Definitely recommend.

    Policy: Return to Invoice

  • second purchase with direct gap, great savings, very easy to use, happy customer :)

    Policy: Finance Gap

  • Good documentation on website, clear and easy to find wording on regulation

    Policy: Return to Invoice

  • Brilliant service once again from Direct Gap. Would love to work for you guys xx

    Policy: Finance Gap