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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
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904
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  • Great Service and has been for me over the last number of years including good advice and helpful changes  - Fantastic Highly Recommended

    Policy: Vehicle Replacement

  • Best value for Return to Invoice, Tyre and Alloy wheel Insurance. Mercedes dealership was asking almost 3 times the amount I paid Direct Gap for Return to Invoice.

    Policy: Return to Invoice

  • very easy to navigate this site. I took this policy out for piece of mind just incase. Good reviews and good price compare to price quoted by dealer. Hopefully will never need it.

    Policy: Vehicle Replacement

  • Previous Customer. Wouldn't go anywhere else.

    Policy: Return to Invoice

  • Wow. How easy was that? My dealer had tried to charge me double. I turned it down and did some research. I'm collecting my car this morning and decided DirectGap would be the right choice. It took literally two minutes start to finish to take out my cover before I head out to the dealership. I'm impressed. All insurance should be this easy.

    Policy: Return to Invoice

  • Clear, easy to understand explanation of the available policies on the website. Premium for Vehicle Replacement + policy very competitive. Ability to start the policy after my insurer's 'New for Old' coverage of my new vehicle for the first 12 months also very good.

    Policy: Vehicle Replacement

  • Website easy to navigate with all the information needed to make a considered decision. Quick and easy to set up the relevant insurance policy. Price very competitive indeed.

    Policy: Vehicle Replacement

  • Recommended by work colleagues. Competitive price. Saved £300 on my dealer quote. Thanks direct gap ins. 5 stars.

    Policy: Return to Invoice

  • Half the price of the Dealership I just bought my car from! Very impressed with the professional website and transparency /clarity of information. Recommend!

    Policy: Vehicle Replacement

  • Simple to use online application process. And unlike other sites you don't need to estimate what value you want the Gap insurance to be. It simply covers the return to invoice price or covers the outstanding finance, whichever is the greater and no value need be specified.

    Policy: Return to Invoice

  • Easy and quick

    Policy: Vehicle Replacement

  • This is my 2nd policy and the website is easy to follow to set up. Far cheaper than a main dealer!

    Policy: Finance Gap

  • Half the price compared to purchasing direct from Dealers on new cars. up to 5 years policy if required.

    Policy: Vehicle Replacement

  • Trawled through many providers and found direct gap to be the most appealing based on customer ratings, cost and expert reviews.

    Policy: Finance Gap

  • Intuitive and easy to use - have also had occasion to contact Direct Gap by email and found to be most helpful. Would certainly recommend service to others & let us hope the product is equally impressive - not that I hope to ever need to use it of course!

    Policy: Finance Gap

  • Simple, straightforward online process to arrange GAP Insurance for a new vehicle at less than 50% of the premium offered by the dealership. No charge for using a credit card.

    Policy: Vehicle Replacement

  • Quick to do, clear website to help make the right choice and positive feedback from previous customers.

    Policy: Return to Invoice

  • Best price on the internet. This is the second policy I have taken out with Direct Gap.

    Policy: Return to Invoice

  • I found your company through Moneysavingexpert.com and your site was easy to understand and by far the best price.

    Policy: Vehicle Replacement

  • great process and well explained throughout that process. Tops!

    Policy: Vehicle Replacement

  • Very easy and straight forward process. Excellent prices. The website answers all questions you may have under FAQ's too - would definitely recommend.

    Policy: Return to Invoice

  • Easy, simply worded, fantastic price...highly recommended!

    Policy: Vehicle Replacement

  • Dealer quote was over £400 against Direct Gap at £109, bit of a no brainer! Very user friendly web site.

    Policy: Finance Gap

  • Always cheaper than the dealer for the same product! 4th policy and each time save over £200 compared to the dealer. Martin Lewis needs to feature this product on his website if has not done so already.

    Policy: Return to Invoice