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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
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1 Star
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  • Much cheaper and easier than thought. Bought for piece of mind on my new car more than anything in the event the worst case happened. Dealer wanted £400. And ive paid only £129 for the same cover. Glad I searched it up before going ahead at the dealership.

    Policy: Finance Gap

  • What I have really liked about this company is they have not chased, there is no hard sell! I asked for a quote a month ago, received the quote and that was all, no follow ups unlike other company's. They were also cheaper than said other company! Win Win

    Policy: Vehicle Replacement

  • Excellent and easy to understand website which made taking out the insurance fuss free and also cheaper than expected, well recommended

    Policy: Finance Gap

  • Dealer price £799 They then dropped to £499 Direct Gap price £249. You do the maths!

    Policy: Vehicle Replacement

  • Very easy. Previously had with another company who charged me over 3 times as much as this cost so very pleased. Would recommend to others.

    Policy: Finance Gap

  • outstanding value over 250 pound cheaper than Nissan PCP quote would highly recommend

    Policy: Finance Gap

  • Excellent cover and really easy to set up on line in 10 minutes. BMW wanted £870 for less cover for less time. Saved myself over £600. Fab

    Policy: Vehicle Replacement

  • Clear and simple. What more can you want. Audi wanted £500. Less than £200 for the same cover. What more can I say

    Policy: Vehicle Replacement

  • Elizabeth phoned who was very nice and genuinely explained why the return to invoice was best. I was happy with the finance only option but didn't take into account the fact I have put money down etc.

    Policy: Return to Invoice

  • very quick, hassle free, fantastic, 5 stars all round.

    Policy: Vehicle Replacement

  • na

    Policy: Finance Gap

  • The same level of cover as offered by the dealership but at less than half the prices. Whats not to like. Well done.

    Policy: Return to Invoice

  • Iam very impressed at the simplicity of this website and having read the testimonials and noted that you are on the Which Magizine website I felt confident to take the GAP Policy out. Thank you.

    Policy: Vehicle Replacement

  • Clear web site and easy to use. Highly recommended.

    Policy: Vehicle Replacement

  • Don't use main dealer gap insurance! Direct gap will get you covered for half the price, very satisfied with their service and cover for the money!

    Policy: Finance Gap

  • Don't use main dealer gap insurance! Direct gap will get you covered for half the price, very satisfied with their service and cover for the money!

    Policy: Finance Gap

  • Website easy to use. Phoned the head office and they were extremely helpful and were clear and precise in explaining how the policy works. Saved over £240 compared to the main dealer was offering.

    Policy: Return to Invoice

  • Very easy website to use.

    Policy: Vehicle Replacement

  • Comparable pricing to other direct online sources, however I was reassured by the very high customer ratings (and so many of them), and the quality of the website and associated documentation.

    Policy: Return to Invoice

  • £60 cheaper than dealer, 5 years cover in place of 2-3 AND cover extends to cost of replacement vehicle not just return to invoice - SUPERB PRODUCT, excellent value for money

    Policy: Vehicle Replacement

  • Superb Cover. Well pleased. Dealer wanted over double the price for the same cover.

    Policy: Vehicle Replacement

  • Great value for money I was offered Gap at the dealership and this offers better cover, I saved over £100, and have this cover for 5 years, the expensive dealer cover was only for 3 so very good value, my partner will use these when he upgrades his vehicle next year. Information very clear to understand.

    Policy: Return to Invoice

  • Easy to apply on-line and very helpful when I had a question over the phone. Policy at dealer was £675 compared to £199 here.

    Policy: Finance Gap

  • Simple website, helpful customer service. Great *****

    Policy: Vehicle Replacement