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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 15186 reviews

5 Star
14223
4 Star
945
3 Star
12
2 Star
2
1 Star
4
  • Excellent service, great web site which is backed up by lots of 5 star reviews convinced me to go ahead with a policy from Direct Gap , plus I saved 50% on the price of a similar policy from the dealer who I am buying the car from ! What's not to love. Thank you

    Policy: Finance Gap

  • Easy website to navigate.Clear examples of how each policy works.Very competitive price.

    Policy: Vehicle Replacement

  • 2nd car covered by this company, half the cost of the main dealer.

    Policy: Vehicle Replacement

  • If only life was as simple as setting up this policy ! Very easy & quick to create online. Customer services also returned my missed call and answered a few queries I had. 5* rating from me. Would highly recommend.

    Policy: Finance Gap

  • Free 14 day gap insurance what is there too not like!

    Policy: Free Gap Insurance

  • Happy to help very efficiently and great service, highly appreciated for your help and support

    Policy: Finance Gap

  • Really quick process. Two queries very quickly and politely replied to by Gayle.

    Policy: Finance Gap

  • My wife had gap insurance with this company and had a claim it was settled with no problems.

    Policy: Return to Invoice

  • Great product and friendly staff when I needed some help on the 'phone

    Policy: Vehicle Replacement

  • Second time i have used DIRECT GAP to provide extra cover on my Motor Insurance. Fortunately, i haven't had to claim on any total loss since buying but is comforting to know i am covered. The website is easy to navigate and i fully recommend to anyone.

    Policy: Vehicle Replacement

  • great service this is the 3rd policy i have bought from this company

    Policy: Vehicle Replacement

  • Excellent service very competitive, third policy in the house.

    Policy: Finance Gap

  • This is the 2nd time i have used direct gap & would thoroughly recommend.

    Policy: Return to Invoice

  • I think the service was very easy to use and seems to fit with the type of policy I have been looking for so far so good thanks Martin.

    Policy: Finance Gap

  • Found the website, clear to see what I wanted straight away, purchased the product, all done and dusted in less than 5 minutes. Fantastic

    Policy: Finance Gap

  • Straightforward, easy to use web site and cost effective. Dealership would have charged double. I hope to never have to use it.

    Policy: Return to Invoice

  • Excellent service and all questions answered. Great policy covering all named drivers.

    Policy: Return to Invoice

  • Best ratings on the internet.

    Policy: Return to Invoice

  • Easy to complete

    Policy: Finance Gap

  • Have used you before, fantastic service

    Policy: Finance Gap

  • Paul was amazing he explained the different policies in detail to me as I’d never had gap insurance before, made the whole process very easy, brilliant

    Policy: Return to Invoice

  • Very Good 2 Time User

    Policy: Vehicle Replacement

  • Really easy and vastly cheaper than the dealer's quote.

    Policy: Finance Gap

  • Easy to buy, great value. Really helpful lady at direct gap, sorry forgot her name, answered all my queries when I called before buying the insurance. Recommend you buy this product if buying a new car, forget deferring it for a year if you have new for old with your car insurance, start the policy right away and get peace of mind. No worries once bought just enjoy your new car.

    Policy: Vehicle Replacement