Client Testimonials

Best price on the market and so easy from start to finish, excellent policy benefits, best value, simply great.

Awesome customer service-so friendly and helpful and explained everything very clearly. now looking at tyre cover to purchase

James called yesterday to explain about the company and to make sure I understood about the policy I chose and that it met my needs. He was very helpful and in the end, the difference between choosing this policy and a competitor.

Everything was so simple, docs arrived immediately, really competitive pricing, half price of dealers prices, for two years longer.

Recommended by a friend and it is the cheapest by far I was offered one by the dealers and the price was alot more for the same cover.

Really appreciated the opportunity to have free GAP insurance while we picked the car up. This product offers much better value than what was on offer by the car dealer.

Easy to use quote system and paid quickly by Paypal. Half the price offered by the dealer and also able to defer for a year. 5 stars.

very helpful, I rang for advice and spoke to a human straight away....a rare thing these days !

Easy to use service good clear description of the level of cover you are buying. Good description of the company and the fact you are buying safely from a registered company with the FCA.

Really easy process, longer term available than the dealer could supply and 40% of the cost!!

Had a query, phone, answered immediately and very knowledgeable with answer. Faultless website and service. Thank you!

Great price much cheaper than dealer . Quick to complete 😎

This is my second Insurance Policy with Direct Gap. Currently a claim in place for the first. So hopefully that will be resolved very shortly or there will be a swift change of star ratings ... lol. That said, after buying your car and funds are tight then don't waste your money on a fancy up-sell fabric protector at £275, invest in Gap Insurance resisting that offered first by the hard selling dealer..... In my case, Dealer £540 (Return to invoice), Direct Gap £280 (Vehicle Replacement).

The purchasing process was extremely easy online and the price very competitive with other online offers. My main dealer asked £399 for 3 years cover and it had to start straight away, yet do not need in first year as basic car insurance covers full replacement value in first 12 months. Gap Insurance allows one year deferment, I took a 4 year policy, so effectively am covered for 5 years.......excellent price of £209. Before buying I checked a few points with James online : very professional and helpful advice. So far, outstanding service from Gap Direct. If I ever need their services should my car be written off or stolen, I hope the excellent standard of customer service will continue!

I did try to buy scratch & dent and alloy repair insurance with the gap insurance but have had to do these separately. A multi policy package would be good.

Have just purchased a 2 year old car but before picking up the car I was booked in for an appointment to discuss GAP insurance. I did my homework before the appointed meeting and discovered many internet websites offering GAP but I was drawn to Direct Gap as the claim limit was unlimited whereas on many of the other sites you have to work out and calculate what you think should be the claim limit. At the meeting I was told how the company they use is FCA regulated and to be very careful of internet companies etc etc which leaves you feeling very confused and not knowing who to trust. The price they quoted me was £349 over 4 years which is far more expensive than online companies. Anyway having returned home I did more investigative work and noted down the name of the insurers the GAP policy used by the car dealer and the name of the insurers this company used which I found under your FAQ section. Guess what? They are the same. Needless to say I have now purchased GAP from you and would say to any other potential buyer do not be fooled into buying from car dealerships and save yourself a fortune. Hope this helps!

So glad I found out you could shop around for gap insurance and don't have to go with the dealers policy. Saved £250!

Fast and Efficient Online Service and competitively priced premium for 3 years in my case. Very useful for me as I own a BMW X5M which has expensive tyres.

Repeat customer. Thank you

Fast and efficient.

Excellent service and very competitive prices. James answered all my questions and made the process very straightforward.

A very easy to use and informative service, best price saved loads on like for like policy from dealer.

Very competitive quote with added benefits which other insurers do not provide

Used Direct Gap insurance on other vehicles although never needed a pay out but feel very relaxed with knowing the car is covered with VRI,not to mention the very competitive online prices.