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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14946 reviews

5 Star
13990
4 Star
938
3 Star
12
2 Star
2
1 Star
4
  • very easy and straightforward to navigate through the website. Good prices.

    Policy: Finance Gap

  • Super easy to fill out. Everything explained very well and instant documentation. Very pleased.

    Policy: Return to Invoice

  • Quick to purchase, well explained and good value for money. Thank you :)

    Policy: Vehicle Replacement

  • So far, so good, website very easy to use!

    Policy: Finance Gap

  • very competitive, quick and easy application

    Policy: Return to Invoice

  • Very easy website to navigate and good value. 5 stars

    Policy: Finance Gap

  • Simple and easy to deal with online and vastly reduced premiums to those offered by Lookers dealerships.

    Policy: Return to Invoice

  • On purchase through telephone contact and the internet. Helpful staff.( James and Dianne). Seems good value following research and original motor dealer quote. Hope I dont need to use it !!!

    Policy: Vehicle Replacement

  • The process of getting this insurance could not be easier straight forward website will definitely recommend

    Policy: Return to Invoice

  • I have just bought a GAP Return to Invoice insurance. The process was simple. Before doing it, the answer by chat and email the questions I did them. The price is competitive and the conditions were adapted to my situation.

    Policy: Return to Invoice

  • Price and set up process extremely pleasing. Price nearly half of dealerships

    Policy: Vehicle Replacement

  • Easy to use straight forward process and cover instant - great job

    Policy: Vehicle Replacement

  • Very, very easy to use website totally cuts the middle man out got my GAP Insurance £241 cheaper than the dealership quoted. Worth a look!

    Policy: Vehicle Replacement

  • Straight forward, clear and half the price quoted at the dealership.

    Policy: Vehicle Replacement

  • A very simple process, and cheaper than what I was offered by my leasing company. Hopefully will never have to use, but great for peace of mind. Thank you.

    Policy: Finance Gap

  • Good value for money. Significantly cheaper than the main dealer. Easy to navigate website.

    Policy: Finance Gap

  • very competitive quotes. easy to work through the web site. would recommend direct gap insurance

    Policy: Finance Gap

  • Brilliant when needed them even with the pressure of lockdown.

    Policy: Return to Invoice

  • Very slick, tried Admiral earlier -system was painful !

    Policy: Finance Gap

  • Easy to buy, great price and excellent cover, this is the third policy I have bought from Direct Gap, hopefully I won't need to sue them but it gives me great peace of mind.

    Policy: Alloy Wheel

  • Great friendly service - answered my pre-purchase questions promptly via Email - even out of hours - and explained clearly how RTI insurance works. Great price as well.

    Policy: Return to Invoice

  • Good price, was less than half the price I was quoted from the dealership, I did shop around and found them one of the best prices, just hope i don’t need to use them, or they make it easy to make a claim.

    Policy: Finance Gap

  • Super quick online forms and the telephone support for other queries was second to none!

    Policy: Return to Invoice

  • always use direct gap, far cheaper than dealer prices

    Policy: Return to Invoice