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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
2
1 Star
1
  • Site is very user friendly, easy to use and very clear questions. It took a matter of minutes to have peace of mind. Thank you.

    Policy: Vehicle Replacement

  • Very good service, well explained and easy to understand.

    Policy: Return to Invoice

  • Loads more cost effective than Mercedes own policy offering!!! Simple to take out too :-)

    Policy: Vehicle Replacement

  • Recommended by a friend to use your services. Easy to set up, no pressure sales techniques, no hassle and great value for money. Thank you for the peace of mind these policies provide.

    Policy: Vehicle Replacement

  • Dealer quoted £399 for 3 year policy - got the same cover for £99! Bargain.

    Policy: Return to Invoice

  • Website very clear and links provided (both external and attached) give clear explanation and clarification. Policy purchase straightforward and documents available immediately.

    Policy: Return to Invoice

  • Excellent - simple and very straightforward to set up yet the info available to help make a decision is easy to see and well presented. Many thanks.

    Policy: Return to Invoice

  • free gap insurance for 14 days FAB

    Policy: Free Gap Insurance

  • This is the third time I have used direct gap for my insurance on my contract hire cars. Easy to do and always a competitive price.

    Policy: Finance Gap

  • Recommended by a member on Peugeot 3008 Forum

    Policy: Return to Invoice

  • So simple, so fast, and from the experience of family, a great company if you ever have to make a claim!

    Policy: Vehicle Replacement

  • Gap quoted by dealer was £395.Direct Gap was £109.What a difference!!!

    Policy: Finance Gap

  • Clear policy wording & very simple to put the policy in place for extra peace of mind.

    Policy: Return to Invoice

  • Really quick and easy to use website - very user friendly. Would recommend.

    Policy: Finance Gap

  • Great service as always

    Policy: Vehicle Replacement

  • excellent easy to use site and great price. I will recommend you in future

    Policy: Finance Gap

  • Easy website to use, saved me £££'s on dealers prices ..very happy!

    Policy: Return to Invoice

  • This made it so easy for me to purchase gap insurance, when looking at other sites it's daunting when you see the prices of other companies but I am really pleased I was able to purchase gap insurance from your company.

    Policy: Return to Invoice

  • Very easy to obtain a quote from the website. Purchasing the policy was fast and efficient. Very competitive price. Great job!

    Policy: Vehicle Replacement

  • Very helpful gentleman when I called for advice and a very quick easy and simple process ( and much cheaper than the dealer !)

    Policy: Vehicle Replacement

  • very helpful on helping me choose the right policy for me very easy to use online hopefully they live up to there 5 star if anything unforeseen happens

    Policy: Return to Invoice

  • Excellent website ,had to contact by phone with a couple of questions & they were answered clearly, by very helpful staff.

    Policy: Agreed Value

  • Fantastic Product. Great helpful advisors at the end of the phone too. Thank you.

    Policy: Vehicle Replacement

  • So easy to complete, helpful when I made tel enquiry. So much cheaper than dealership. saved myself £300.

    Policy: Vehicle Replacement