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Client Testimonials

Your feedback is very important to us as it helps us make our products better, more competitive and give you, our customers a greater level of satisfaction and service. We always aim high and look to deliver the best levels of service possible, some of our satisfied customers have taken the time to tell us about how we helped them.

4.93-Star Rating

4.9 out of 5 based on 14332 reviews

5 Star
13415
4 Star
904
3 Star
10
2 Star
2
1 Star
1
  • Quick, easy and covered!

    Policy: Vehicle Replacement

  • Excellent phone staff and really easy to apply online too

    Policy: Vehicle Replacement

  • Fantastic value and the simplest of policies to arrange. A third of the cost compared to GAP insurance offered by the dealership

    Policy: Return to Invoice

  • Very Good and very friendly service when I contacted you regarding a couple of questions.

    Policy: Finance Gap

  • easy to use web site

    Policy: Return to Invoice

  • Purchased without a hitch, hopefully I will never have to use it :-)

    Policy: Return to Invoice

  • Excellent offer and easy to navigate and understand which insurance is needed.

    Policy: Finance Gap

  • Great value product. Easy to use online purchase.

    Policy: Finance Gap

  • Easy to use website. Excellent process from start to finish

    Policy: Vehicle Replacement

  • Great price compared with main dealers easy to complete have used on all my cars over the years 5 stars would recommend

    Policy: Return to Invoice

  • Really simple to use, and answered all my questions which I thought I would have had to ask a customer service person. Great price, £120.00 cheaper than Skoda gap insurance.

    Policy: Return to Invoice

  • It's the first time I have had to buy Gap insurance on a vehicle. This was the best quote I could find considering the finace company I got the car from tried to sell me a quote at £400 for 4 years.

    Policy: Finance Gap

  • Excellent service 5 star.

    Policy: Vehicle Replacement

  • Quick and easy service - Perfect in the day and age of lengthy form filling!

    Policy: Vehicle Replacement

  • Great value for unlimited claim amount. You provided the cheapest quote I received.

    Policy: Return to Invoice

  • Quick and easy quote, simple to understand policy wording. Instant emailed the policy, a very quick and simple process all round

    Policy: Return to Invoice

  • Painless experience. Cheers for the free temporary cover. I will definitely be back to sign up for full package.

    Policy: Finance Gap

  • 2nd vehicle covered with Direct Gap - very easy and a lot cheaper than policy offered by dealer

    Policy: Return to Invoice

  • No fuss, no change to claim limit on final quote. Straightforward transaction won the day

    Policy: Return to Invoice

  • So easy to set up and very well priced

    Policy: Vehicle Replacement

  • Very easy and reasonably priced. Now have 3 policies with you. Thanks

    Policy: Finance Gap

  • Nice & easy, also 50% cheaper than offered by the dealer & finance company.

    Policy: Finance Gap

  • Process to get the insurance was seamless on the internet. Cannot comment on the service as hoping I never have to use them.

    Policy: Finance Gap

  • First time I have purchased Gap insurance so had a few queries. Spoke to James who was very helpful and reassuring. Hopefully I never need to make a claim but feel happier knowing that it is in place with Direct Gap.

    Policy: Finance Gap